17
16
function. Let the cleaning cycle run until
you no longer see any milk coming out
of the tube, or let the cycle run until it
stops automatically.
7. Repeat Steps 1 – 6 as necessary using
only tap water to rinse any remaining
traces of vinegar out of the machine.
CLEANING NOTIFICATION
After 200 cycles the Cleaning Notification
will activate.
1. The Cleaning Indicator Light will remain
on as a notification until the cleaning
procedure is completed.
a. If you brew another espresso.
latte. or cappuccino. the cleaning
light will turn off momentarily, but
will start flashing after completion
of the brew.
b. When the unit is powered off the
Cleaning Indicator Light will turn
off.
c. When the unit powers down
and goes into sleep mode, the
cleaning indicator light will turn off.
CLEANING PROCEDURE
1. Pour a solution of 50% white vinegar
and 50% clean water into the water
tank. Stir the solution with a spoon to
make sure it is properly mixed.
2. Rotate the milk tank knob to the clean
position. Place a large cup under the
frothed milk dispensing tube.
3. Press the clean button for 5 seconds to
activate the deep clean mode.
a. The progress bar slowly cycles,
same as when the brew cycle
is operating, through the entire
cleaning cycle.
b. The pump will turn on and off
multiple times for about 12
minutes. The cleaning light will
then turn off indicating that the
cleaning cycle is completed.
4. Pour out any remaining solution from
the water tank and replace with clean
water. Fill with clean water up to the
Max level line.
5. Press the manual Espresso button
“ ” and let the water fill a cup, then
press the manual espresso button to
stop the machine.
6. Rotate the milk tank knob to the clean
position and press the clean button to
run the normal clean mode.
7. Press the espresso button and then the
steam function to flush the system out.
MAINTENANCE
This appliance has no user serviceable
parts. Any servicing beyond that described
in the Cleaning Section should be
performed by an Authorized Service
Representative only. See warranty section.
PROBLEM
CAUSES
SOLUTIONS
Coffee does not
come out.
• No water in reservoir.
• Coffee grind is too fine.
• Too much coffee in the filter.
• Appliance was not turned on
or plugged in.
• Coffee has been tamped/
compressed too much.
• Add water.
• Grind medium ground coffee.
• Fill filter with less coffee.
• Plug unit into electrical
outlet and turn it on.
• Refill filter basket with coffee
and TAMP GENTLY.
Coffee comes out
around the edge of
the porta-filter.
• Porta-filter not rotated to full
lock position.
• Coffee grounds around the
filter basket rim.
• Too much coffee in the filter.
• Rotate filter holder to full
lock position.
• Wipe off rim.
• Fill with less coffee.
Milk is not foamy
after frothing or it is
not coming out of
the frothing tube.
• Check the froth control
position.
• Ran out of steam.
• Milk is not cold enough.
• Frothing tube is blocked.
• Ensure there is enough
water in the water reservoir.
• Chill milk prior to making
cappuccino or latte.
• Follow the instructions to
clean the milk reservoir &
frothing tube.
Coffee comes out
too quickly.
• Ground coffee is too coarse.
• Not enough coffee in filter.
• Use a finer grind.
• Fill filter with more coffee.
Coffee is too weak.
• Using single filter for double
shot of espresso.
• Ground coffee is too coarse.
• Use double filter for double
shot of espresso.
• Use a finer grind.
The control panel
lights are flashing.
• Water reservoir is out of
water.
• Brewing function button was
pressed prior to the progress
bar fully illuminating to show
the machine is ready.
• Add water to reservoir.
• Wait until the progress bar is
fully illuminated, and a solid
light, to indicate the machine
is ready.
Cleaning light
remains on.
• Your machine is letting
you know it is ready for
a cleaning cycle to be
performed.
• Perform cleaning cycle (see
page 11).
PROBLEMS, CAUSES AND SOLUTIONS
