en
Faults and what to do about them.
48
Foam is leaking from the
detergent drawer.
■
Automatic dosing: i-DOS Check the dosage settings and, if required, reduce
the basic dosage.
"i-DOS Setting the dosage" on page 37
If required, use a different liquid detergent/fabric softener.
■
Manual dosing: Have you used too much detergent? Use less detergent in
the next wash cycle.
■
Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of
water and pour it into the manual dosing compartment (not suitable for out-
door clothing, sportswear or items stuffed with down).
Repeated, intensive foam-
ing.
■
Automatic dosing: i-DOS Check the dosage settings and, if required, reduce
the basic dosage.
"i-DOS Setting the dosage" on page 37
If required, use a different liquid detergent/fabric softener.
■
Manual dosing: Have you used too much detergent? Add less detergent the
next time you run a wash cycle with the same load.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the
max.
mark.
Washing results not satis-
factory.
■
i-DOS Check the dosage settings and, if required, increase the basic dos-
age.
"i-DOS Setting the dosage" on page 37
■
Use a different liquid detergent.
■
Ensure that the detergent/softener has not congealed or formed lumps. If
required, clean the detergent drawer and pump unit.
Noises in the detergent
drawer after switching on
the appliance.
Not a fault – a function test of the i-DOS pump unit is being carried out.
Noises in the detergent
drawer while the i-DOS
dosage is running.
Not a fault – the i-DOS pump is dosing detergent or fabric softener.
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not being
pumped out.
■
Is
$
selected (Rinse Hold = no final spin)?
■
Clean the drain pump.
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Spin results not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
Is Reduced Ironing selected?
■
Is the selected speed too low?
Drum starts rotating
briefly several times.
Not a fault – the unbalanced load detection system is eliminating an imbalance.
Faults
Cause/remedy
