37
en
Troubleshooting
Display
Possible cause
Remedy
ERROR
MOTOR OVERLOAD
Too much food has been
processed either at the
same time or for too
long a period.
■
Turn the rotary switch to
y
. Disconnect
the mains plug.
■
Reduce the processing quantity.
■
Allow the appliance to cool down to
room temperature.
The appliance or one
of the accessories is
blocked.
■
Turn the rotary switch to
y
. Disconnect
the mains plug.
■
Check appliance/accessories and rectify
the blockage.
Motor defective.
If the message appears continuously, the
motor may be defective. Please contact the
customer service.
ERROR
SCALE
The scales do not work
properly.
■
To reset the scales, hold down one of
the function buttons (
D
/
A
/
C
) until
“OptiMUM”
appears on the display.
■
Turn the rotary switch to
y
. Disconnect
the mains plug.
■
Try again after approx. 30 min.
Scales defective
If the message appears continuously, the
scales may be defective. Please contact the
customer service.
The scale is exposed to
vibrations.
Do not use the appliance on worktops when
e.g. a dishwasher is running underneath.
The appliance has been
slid on the work surface
before using the scales.
■
Lift the appliance and set down again.
■
Reset the scales and try again.
ERROR
ARM OPEN
Swivel arm was opened.
■
Turn the rotary switch to
y
.
■
Press the release button and push the
swivel arm down until it locks into place.
ERROR
CHECK BOWL
Bowl or bevel gear
(accessory) has become
loose.
■
Turn the rotary switch to
y
. Disconnect
the mains plug.
■
Tighten the bowl by turning until the
stop.
■
Tighten the bevel gear and close the
locking lever completely.
FOR SCALE
STOP MACHINE
Scale is switched on
while the appliance is
running.
■
Switch the appliance off and wait until it
stops before using the scale.
OVERLOAD
SCALE
or
UNDERLOAD
SCALE
The measurement
result is outside the
measurement and
display range of the
scales (-990 g to
5000 g)
■
Do not add more than 5000 g of
ingredients.
■
Do not remove more than 990 g of
ingredients.
