Bosch Carephone 62 CRS-H62M-GB User Manual Download Page 8

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en | Scope of Delivery

Carephone 62

F.01U.141.162 | V6 | 2015.04

User Manual

TeleAlarm

Scope of Delivery

Carephone 62 including a rechargeable backup battery

Wireless transmitter (battery included), with necklace, clip

and bracelet accessories

Power supply unit

Phone or network cable, optionally with a country-specific

telephone plug

Quick user guide

Quick programming guide

User manual

rephone 62

User M

anual

Notruf
Emergency call
Appel d'urgence
Alarm oproep

Funknotruf
Pendant alarm
Alarme médaillon
Handzender alarm

Alarm stoppen
Cancel alarm
Stop
Alarm stoppen

Abmelden
Away
Absence
Afmelden

Tagestaste
Daily button
Présence Vie
Activiteitscontrole

Anmelden
Home
Présence
Aanmelden

Carephone 62

Kurzprogrammieranleitung

Quick Programming Guide

Verkorte Programmering

Guide de paramétrage rapide

1
4

A
D
R

0
B

9
#

Carephone 62

CRS-H62-PQG

CAUTION!

To reduce risk of fire and electric shock, replace only with

identical components and parts.

Summary of Contents for Carephone 62 CRS-H62M-GB

Page 1: ...Carephone 62 CRS H62M GB F 01U 141 162 V6 2015 04 en User Manual ...

Page 2: ......

Page 3: ...3 4 Action button direct call 10 4 3 5 Action button unit status 11 4 3 6 Action button manual test call 11 4 4 Daily button 11 4 5 Sign in sign out button 11 4 6 Device acknowledgments 12 4 6 1 Light signals 12 4 6 2 Local voice announcements from the unit 14 4 6 3 Error messages 15 5 Installation 16 5 1 Installation recommendations 16 5 2 Placing the Carephone 62 16 5 3 Connecting the Carephone ...

Page 4: ...nection 41 7 5 microSD memory card 41 7 5 1 Installing the microSD memory card 42 7 5 2 Programming with the microSD memory card 44 7 6 GSM Module 45 7 6 1 Installation 45 7 6 2 Update and check the GSM Module firmware 45 7 6 3 Test the GSM Module signal strength 46 7 6 4 GSM connectivity indication on a Carephone 46 7 6 5 GSM Module LED indicator 47 7 6 6 Check the compatibility of the internal a...

Page 5: ...r Manual F 01U 141 162 V6 2015 04 A Appendix 58 A 1 Carephone 62 technical specifications 58 A 2 GSM Module technical specifications 60 A 3 Conformity 61 A 4 Wall mounting 61 A 5 Drilling template 63 A 6 Programming tables 65 A 7 APN codes 68 Index 69 ...

Page 6: ...nes This will impair the reception of signals from the wireless transmitter Use only original equipment for cables and power supply Any other power adapter could damage the unit Electrolytes or gases may be emitted from the battery should it leak under exceptional circumstances If this happens deactivate the unit by isolating it from the phone network and power supply Battery replacement must be c...

Page 7: ...ating modes 1 The Carephone 62 is part of a social alarm system that consists of a monitoring centre that can be reached at any time and the Carephone itself Calls are sent to this monitoring centre 2 The unit is operated as a standalone unit in which case emergency calls will be sent to private phones The Carephone 62 provides connections for an external microphone and an external loudspeaker as ...

Page 8: ...rephone 62 User M anual Notruf Emergency call Appel d urgence Alarm oproep Funknotruf Pendant alarm Alarme médaillon Handzender alarm Alarm stoppen Cancel alarm Stop Alarm stoppen Abmelden Away Absence Afmelden Tagestaste Daily button Présence Vie Activiteitscontrole Anmelden Home Présence Aanmelden Carephone 62 en de fr nl Kurzprogrammieranleitung Quick Programming Guide Verkorte Programmering Gu...

Page 9: ... Red emergency call button 2 Cancel Action button 3 Sign in sign out button 4 Daily button 4 2 Emergency call button If you require help press the red emergency call button to initiate a call The call will be answered either by a person at the monitoring centre or a private individual according to the programmed telephone number ...

Page 10: ...e the operator can start a remote programming session See Section Remote programming from a monitoring centre page 21 4 3 3 Action button service call You can program the Action button to act as a service button If you press the button and hold it for at least 2 seconds the unit dials a call number that has been programmed for the service call and you hear the announcement service call 4 3 4 Actio...

Page 11: ...t be set to setting 4 See Section 6 2 4 Programming steps page 23 4 4 Daily button The Carephone 62 has a built in activity monitor which ensures that an emergency call is made automatically if the daily button is not pressed within a preset period of time The lamp on the daily button lights up when it should be pressed The activity monitor can also be reset by a transmitter The daily button is al...

Page 12: ...s four indicator lamps that display the status of the unit The symbols have the following meaning NOTICE Calls can be made with the emergency call button or a wireless transmitter at any time even after a sign out This signs you in Lamp shines bright Lamp shines dull Lamp blinks 0 5 s Lamp blinks fast 0 5 s Lamp flashes 0 1 s Status Description or Action Yellow Green Blue Red Initialization After ...

Page 13: ...ent Call back waiting time Pressing Action button acknowledges the alarm Signed out normal mode The sign in sign out button has been pressed The activity monitor is inactive Signed out battery operation Signed in normal mode Activity monitor is active Press the daily button every day Signed in battery operation Active time frame normal mode Press the daily button now Active time frame battery oper...

Page 14: ...med as a service button or direct call Emergency call cleared When a repeated call is acknowledged on the unit Call ended When a call back is acknowledged on the unit Radio button x When a wireless transmitter is pressed x being the number of the transmitter from 1 to 10 Sign in When the sign in sign out button is pressed Sign out When the sign in sign out button is pressed Activity monitor press ...

Page 15: ...abled mode Meaning and Action needed Power failure 1 beep Main power failure Check the power connection Line failure 2 beeps Connection to the telephone network has been lost Check the connection Unit battery empty x 3 beeps A backup battery is empty x being either the battery of the Carephone 1 or the battery of the GSM Module 2 If both batteries are concerned the unit announces Unit battery empt...

Page 16: ...ace them at least 1 m from each other When using wireless speakers next to the Carephone 62 place them at least 4 m away Be aware that some loudspeakers if they use the same frequency as the Carephone 62 could influence the radio reception Construction materials affect the range of the transmitter For example concrete walls with steel reinforcements hamper the radio signal more than a brick wall L...

Page 17: ...hrough the cable channels and through the opening on the back of the unit 2 Fit the plug of the telephone cord into the socket of your telephone outlet or GSM gateway 3 Insert the plug of the main power adapter into the socket 2 on the Carephone 62 4 Plug the power adapter into the line power outlet All the indicator lamps light up for approx 2 seconds this is a battery test The unit offers a choi...

Page 18: ... 5 3 3 IP connection Refer to the user manual of the IP Module 5 3 4 GSM connection Step 1 Insert the SIM card Open the cover of the Carephone NOTICE The backup battery will now charge up The specified standby time is available when the battery is fully charged after 16 hours If the Carephone 62 is stored and disconnected connect it to the main power supply at least once every 6 months to allow th...

Page 19: ...or the external antenna Refer to the installation addendum of the internal antenna or the external antenna See Section 7 6 6 Check the compatibility of the internal antenna Page 48 Step 3 program the Carephone for GSM use Configure the settings see Section 6 2 4 Programming steps page 23 The dedicated steps for GSM use are steps 45 47 48 and 49 CAUTION Check the duration and conditions of the SIM ...

Page 20: ...her an emergency call can be sent 1 Make a phone call as you normally would 2 When the phone call is in progress press the red button If the setup is correct the phone call will be interrupted 5 4 Deinstallation To switch it off remove the power plug from the Carephone LED NOTICE In the event of an emergency the unit must be able to send out an emergency call even if a phone call is in progress at...

Page 21: ...ming with the keyboard Use the integrated keyboard to program the unit Programming with a microSD memory card See Section 7 5 microSD memory card page 41 Remote programming from a monitoring centre Connect the Carephone 62 to the monitoring centre by pressing the emergency call button The monitoring centre can now download parameters to your Carephone 62 NOTICE Correct programming of the Carephone...

Page 22: ...n Number PIN The PIN factory setting is 246810 If the PIN is entered correctly the unit announces Selection 3 On the keyboard enter the programming step you wish to change The steps can be carried out in any order 4 Enter the new setting as required 5 Press C to confirm your entries The Carephone 62 automatically goes to the next programming step or substep 6 To leave the programming mode press NO...

Page 23: ...ramming also terminates automatically if no entries are made for 10 minutes 0 to 9 Enter the programming data P The Carephone 62 announces the programming step s number and current setting R Reset the Carephone 62 It will then emit a beep All pending alarms calls are cancelled and the Carephone 62 reboots 01 Language selection When the Carephone 62 is powered on it announces different languages 1 ...

Page 24: ...t call 7 monitoring centre BS8521 protocol 9 monitoring centre RBIP protocol Settings 0 to 7 are designed to be used with the media PSTN Setting 9 is designed to be used with the IP Module or GSM Module 3 If you enter the protocol with 1 digit the media setting is not available If you enter the protocol with 2 digits ex 09 you can enter the media 0 PSTN related to the analogue interface of the Car...

Page 25: ...toring centre if the Carephone 62 does not receive this signal at least once a week 0 off 1 on Default value is 0 26 Call back waiting time The call back function enables the help provider or monitoring centre to terminate an alarm after having acknowledged it The Carephone must be called back or the Action button must be pressed after an alarm has been acknowledged Define the waiting time after t...

Page 26: ...hrough to the monitoring centre the centre is listening If the user now presses the emergency call button again the message emergency call is sent to the monitoring centre If the stop button is pressed then the recorded message e g everything is okay is sent to the monitoring centre 0 off 1 on see also programming step 72 Default value is 1 30 Device number When an emergency call is made this numb...

Page 27: ...0 Activity monitor The time for the activity monitor can be set between 15 minutes and 31 hours in steps of 15 minutes a Enter the number of hours example 24 for 24 hours b Press C to confirm c Enter 0 for 0 min 1 for 15 min 2 for 30 min and 3 for 45 min d Press C to confirm Programming 00 0 hours and 0 minutes deactivates the activity monitor Programming 99 means the time frame is set by the moni...

Page 28: ...ming Access to these parameters is made with a microSD memory card or by remote programming After programming the APN code press C and access the substep auto provider selection to select the automatic selection of the GPRS provider useful to avoid unwanted roaming costs as in border areas Select 0 roaming off or 1 on factory setting 0 off If no APN is used simply enter any value for the APN code ...

Page 29: ...ly made to a telephone without acknowledgement A single attempt will be made 56 technical messages 1 power failure power restored unit battery failure unit battery low line failure line restored 57 technical messages 2 automatic test call radio jamming radio transmission monitoring transmitter battery low Choose which destination numbers 1 to 10 are associated with each alarm type call sequence If...

Page 30: ...one on the Carephone 62 can be switched on or off and the volume can be adjusted 0 off no incoming call can be answered and terminated by the wireless transmitter or call button 1 with ring tone 2 with loud ring tone 3 with soft ring tone 4 without ring tone only the phone rings Default value is 0 62 Loudspeaker volume This step is used to program the default volume as well as the maximum and mini...

Page 31: ... are only available if the time and date are set This can be done through keyboard programming Configuration Manager with serial connection or via a remote date time update from a receiver 70 Automatic test call interval You can program the interval between automatic test calls from the Carephone 62 to the monitoring centre in days In addition there is a test call after power up or leaving program...

Page 32: ... 8 pre alarm 9 pre alarm and speak listen connection Default value is 0 73 Assign input The Carephone 62 provides external inputs The function assigned can be programmed 0 external activity monitor reset 1 emergency call button 2 service call 3 external input 9 fire alarm B motion detection Default value is 0 After your choice the input can be chosen as a 0 normally open contact closing 1 normally...

Page 33: ...code If you need to change this code take care to write it down to find it easily The PIN code is reset when resetting the unit to its factory settings 77 Pre alarm time The pre alarm time of the Carephone 62 can be programmed This is the time within which an emergency call that has been initiated can still be stopped Select a setting in steps of 10 seconds between 0 and 6 0 off 1 10 s 2 20 s etc ...

Page 34: ...external input when step 73 is set to 3 6 activity monitor reset without unit feedback motion detection 7 connection to a destination number with acknowledgement then enter the call sequence as a second parameter First press A to delete the current value then choose which call numbers 1 to 10 are associated with this alarm function 8 output assigned in programming step 72 9 fire alarm B motion det...

Page 35: ...y event environmental Choose this setting in the case of a non personal event triggering the alarm such as a detector silent event with the listen in function The alarm receiving centre has the ability to control the speak listen connection In steps 251 252 etc select the location code for each RF detector Choose a number between 0 and 99 corresponding to a location code as described in the BS8521...

Page 36: ...e code number of the wireless transmitter is registered in Selection 91 erasing the previous code number 91 99 90 Registering wireless transmitters Up to 10 wireless transmitters or detectors can be registered directly on the keyboard with a code number contained in the transmitter itself These code numbers must be stored in the Carephone 62 To register a wireless transmitter a Select programming ...

Page 37: ...gits long Press C to confirm Enter easy GSM phone number programming Press P 4 and 9 together for at least two seconds The unit goes directly to Programming Step 49 Type the phone number of the GSM Module with numeric keys it can be up to 22 digits long Press C to confirm Enter easy SIM card PIN code programming Press P 4 and 7 together for at least two seconds The unit goes directly to Programmin...

Page 38: ...ephone 62 announces test Press 9 0 and C During 3 minutes the red lamp flashes every two seconds and the Carephone 62 emits a short beep every five seconds Press the button of a registered wireless transmitter When the Carephone 62 receives the signal from a registered wireless transmitter it emits a long beep NOTICE If your Carephone 62 is reset or experiences a power down the date and time are r...

Page 39: ...all made by mistake can be cancelled during the pre alarm by pressing the Action button on the Carephone 62 7 2 Wireless detectors You can register up to 10 wireless detectors when using the keyboard and up to 20 wireless transmitters when using the Configuration Manager or Alarm Management Systems These wireless transmitters for example a smoke detector or a motion detector can be registered in t...

Page 40: ...ce are connected using a cord with an RJ45 plug Explanation of the pin functions NOTICE Before you install and connect an external wired device disconnect the Carephone 62 from the telephone line and power supply Pin view RJ45 plug Function Pin 1 Tx Pin 2 external input GND Pin 3 Rx Pin 4 not used Pin 5 relay output NC normally closed Pin 6 relay output C common Pin 7 relay output NO normally open...

Page 41: ...move the battery pack cover to access the compartment Locate the sockets of the microphone 1 and loudspeaker 2 and plug in the corresponding jacks Fasten the cables into the channels on the battery pack cover 7 5 microSD memory card The Carephone 62 can be equipped with a microSD memory card to perform a fast and easy programming First install the microSD memory card 1 2 NOTICE Use a microSD memor...

Page 42: ...nit to access to the connection compartment The location of the microSD port is indicated in the following diagram 3 Take the microSD memory card in the hand and place it with the contacts facing you as on the drawing CAUTION When inserting or removing the microSD memory card make sure that the power supply unit is disconnected from the socket on the back of the Carephone 62 See Section 5 3 1 PSTN...

Page 43: ...ower supply unit from the socket on the Carephone 62 6 Perform the programming action that you wish See Section 7 5 2 Programming with the microSD memory card page 44 7 When you are finished and wish to remove the microSD memory card remove the plug of the power supply unit from the socket on the Carephone 62 8 To disengage it from the slot simply push on the end of the microSD memory card and gen...

Page 44: ... the microSD memory card make sure that the Carephone 62 is connected to the mains with the power supply unit NOTICE Before reading from the microSD memory card make sure that it contains a file Before writing to the microSD memory card make sure that it is not write protected Existing files with same names will be overwritten Function Press together for at least 2 seconds Read factory settings P ...

Page 45: ...e reads the GSM Module firmware from a file on the microSD memory card The Carephone beeps again and returns to standby Function Press together for at least 2 seconds Write factory settings P D and 1 Write user settings P D and 2 Write the event history the last 500 events within the Carephone 62 are copied into a file on the microSD memory card P D and 3 NOTICE Before updating the GSM Module firm...

Page 46: ...oming back or if the GSM Module doesn t answer the message is simply replaced by a beep Exit the test mode by pressing any button on the Carephone After 3 minutes it automatically exits 7 6 4 GSM connectivity indication on a Carephone The blue lamp on a Carephone equipped with a GSM Module indicates the connectivity status in the following cases When programming a Carephone remotely or via keyboar...

Page 47: ... a line failure technical message is generated by the Carephone 7 6 5 GSM Module LED indicator This LED indicator shows the status of the device It flashes once when the GSM Module is ready It flashes twice when the GSM Module is busy running a voice call or data connection It blinks slowly when there is no connectivity It blinks fast when there is a hardware failure LED ...

Page 48: ...the product label on the backside of your Carephone If you read HW V2 00 or higher then your Carephone is compatible with the GSM internal antenna If you do not see any marking HW Vx xx in the area of the red circle then your Carephone is not compatible with the GSM internal antenna NOTICE The GSM internal antenna is only compatible with Carephones 62 with hardware version 2 00 or higher ...

Page 49: ...the emergency call is received on a private phone line 1 Initiate an emergency call with the Carephone 62 or the wireless transmitter 2 The emergency call is sent 3 The person picks up the phone 4 The Carephone 62 announces immediately call call to the person rendering assistance 5 This is followed by an announcement telling the person how the emergency call was made e g with the emergency call bu...

Page 50: ...r is programmed that same number will be called again NOTICE Instead of the subscriber number a personal message can be recorded e g This is Mrs Brown s emergency call unit see Step 34 in the programming section Key Function 0 Terminate and acknowledge the call 1 Extend the call by another 3 minutes 2 Repeat the alarm message 3 Speak with normal volume to the Carephone 62 4 Listen to the Carephone...

Page 51: ...the emergency call button again Taking phone calls with the wireless transmitter To take a phone call with the wireless transmitter press the button of your wireless transmitter when the phone rings To terminate the call press the button of your wireless transmitter again 8 4 Test instructions Make sure to perform a test regularly by sending a manual test alarm with the wireless transmitter This w...

Page 52: ...products or products containing alcohol cleaning products containing alcohol or vinegar cleaning products for glass or plastics disinfectants except Incidur methylated spirits petroleum ether other aggressive agents If necessary remove the top cover of the Carephone 62 and clean the spaces in between the buttons For cleaning purposes the buttons can be detached by applying light pressure 9 2 Batte...

Page 53: ...of the Carephone 62 has a limited operating life and should be replaced after 3 years To replace the battery 1 Disconnect the power cord from the Carephone 2 Open the top cover of the Carephone 3 Disconnect the plug of the backup battery from the Carephone 4 Release the battery pack cover from the two clips by levering up with a screwdriver ...

Page 54: ...tenance Carephone 62 F 01U 141 162 V6 2015 04 User Manual TeleAlarm 5 Open the battery pack cover 6 Lever off the battery with a screwdriver and release it from the two braces Pull it out gently from its location ...

Page 55: ... User Manual F 01U 141 162 V6 2015 04 7 Place the new battery with one brace engaged 8 Push the side of the new battery over the other brace until it is clipped 9 Push on the end of the new battery to place it precisely into its location 1 2 ...

Page 56: ...larm 10 Connect the plug of the backup battery into the socket The plug can be reversed 11 Close the top cover 12 Close the battery pack cover NOTICE In order to reach the maximum battery capacity the battery has to be discharged and re charged 2 to 3 times before first use ...

Page 57: ...Open the top cover of the Carephone 3 Disconnect the battery of the GSM Module by unplugging the cable from the socket red circle 4 Unfasten the Velcro strip of the battery pack and exchange the battery 5 Plug the cable of the GSM Module s battery and fasten the battery with the Velcro strip 6 Close the cover of the Carephone 7 Plug the power supply into the Carephone CAUTION Following this proced...

Page 58: ... hours minimum 30 hours with one 30 minute call with GSM module typically 48 hours minimum 30 hours with one 30 minute call Values at date of purchase fully charged battery Current consumption approx 85 mA standby with power supply approx 10 mA standby in battery operation Phone line connection PSTN Ethernet VoIP GSM GPRS Dial mode Tone dial Frequency 869 2125 MHz Receiver complies with class 1 as...

Page 59: ...ibilities integrated keyboard serial connection with a PC using the Configuration Manager microSD memory card remote programming from monitoring centre protected by PIN Inputs and outputs 1 input and 1 relay output max 30 VDC serial connection IP Module optional GSM Module optional microSD port 3 5 mm jack external loudspeaker microphone CE Directives EMC 2004 108 EC R TTE 1999 5 EC LVD 2006 95 EC...

Page 60: ... μA Onboard battery Li Ion 3 7V 1 2 Ah Transmission 2 W Sensitivity 108 dBm at 900 MHz 107 dBm at 1800 MHz Noise 60 dBA Stability 2 5 ppm External antenna ordering information GSM spare external antenna for Carephone 6x order number T 200 001 015 External antenna cable length 4 m Internal antenna ordering information GSM spare internal antenna for Carephone 6x order number T 200 001 016 Internal a...

Page 61: ... We Bosch Security Systems declare that the above mentioned products are manufactured in compliance with EU Directives EMC 2004 108 EC R TTE 1999 5 EC LVD 2006 95 EC 2009 125 EC RoHS 2011 65 EU A 4 Wall mounting For wall mounting you will need two screws with a shank diameter of less than 5 mm and a head diameter between 7 and 9 mm and two suitable wall plugs 1 Position the plugs and screws so tha...

Page 62: ...62 en Carephone 62 F 01U 141 162 V6 2015 04 User Manual TeleAlarm This page is left intentionally blank ...

Page 63: ...Carephone 62 en 63 TeleAlarm User Manual F 01U 141 162 V6 2015 04 A 5 Drilling template The drilling template can be used if this document is printed to the correct scale DIN A5 148 x 210 mm ...

Page 64: ...64 en Carephone 62 F 01U 141 162 V6 2015 04 User Manual TeleAlarm This page is left intentionally blank ...

Page 65: ...rogress tones audible 0 not audible 1 audible 0 33 Speak Listen command audible 0 not audible 1 audible 1 34 Personal voice recording max 10 seconds 40 Activity monitor 0 31 hours 0 3 x 15 min 00 Off 99 time frame set by the monitoring center 0 0 0 4 7 4 0min 5 15min 6 30min 7 45min for automatic activation of intrusion after first passive alarm only possible if the unit gets regularly real time c...

Page 66: ...4 incoming call recognition 5 wireless transmitter 6 remote activation 7 speak listen connection 8 pre alarm 9 pre alarm and speak listen connection enter the call destinations 0 to 9 respective call destination 0 means destination number 10 clear with A it is not possible to have the same destination number twice steps 50 to 57 if no destination number is entered call all numbers step 58 if no de...

Page 67: ...Carephone 62 en 67 TeleAlarm User Manual F 01U 141 162 V6 2015 04 This page is left intentionally blank ...

Page 68: ... mobile o2 co uk o2web password 04 UK O2 UK prepaid payandgo o2 co uk payandgo password 05 UK Orange UK everywhere eesecure secure 06 UK T Mobile One2One everywhere eesecure secure 06 UK Virgin goto virginmobile uk user empty 10 UK Vodafone UK Internet web web 08 UK Vodafone prepaid pp vodafone co uk Username one2one 09 IE O2 prepaid internet empty empty 00 IE Vodafone isp vodafone ie vodafone vod...

Page 69: ...Hear speech impaired 26 I Incoming call recognition 30 Individual PIN code 33 IP connection 18 IP Module 28 L Language selection 23 Light signals 12 Loudspeaker volume 30 N Number of announcements when calling a telephone 30 P Personal voice recording 27 Pre alarm time 33 Presence marking 11 25 R Radio jamming 23 Radio transmission monitoring 25 Registering wireless transmitters 36 Remote programm...

Page 70: ...70 en Index Carephone 62 F 01U 141 162 V6 2012 11 User Manual TeleAlarm ...

Page 71: ......

Page 72: ...TeleAlarm SA rue du Pont 23 2300 La Chaux de Fonds Switzerland www telealarm com TeleAlarm 2015 ...

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