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6W102-20110411 

3COM 350x SERIES IP PHONES 

DISPLAY REFERENCE-6W102 

This quick reference guide describes VCX telephone messages for system release 9.5 

that you may most often see on 3Com 350x Series IP Phones. 

If you see this telephone display... 

Do this… 

All park numbers busy 

Try calling later. 

Caller blocked 

The caller is on your blacklist or is blocked. The 
phone extension being called either has “Block 
anonymous callers” enabled for all calls, or has the 
callers extension in the list of blocked dialing 
patterns for incoming call restrictions. 

Successful operation. Take no 
action. 

Camp On cancelled 

A previously camped on extension is cancelled. 
This message does not display if the Camp On 
timeout time has expired. 

Successful operation. Take no 
action. 

Do Not Disturb 

Do not disturb feature is enabled. 

Successful operation. Take no 
action. 

Empty Speed dial 

Speed dial number is empty or not configured. 

Configure speed dial number 
first and then use speed dial. 

Failed to reach DHCP Server 

Check if the DHCP server is 
working normally. 

Fwd number invalid 

Check forwarding number and 
dial again. 

Hunt group (HG) queue exceeded call <hunt 
group number> 

Hunt group queue “number of calls” threshold 
exceeded. 

Expedite the call if possible 
(other calls have been waiting 
in the queue for a long time). 

Hunt group (HG) queue exceeded time <hunt 
group number> 

Hunt group queue “time in queue “threshold time 
exceeded. 

Expedite call if possible (other 
calls waiting in queue) 

HuntGroup Login Enabled 

Successful operation. Take no 
action. 

Invalid password 

Re-enter the password. 

No available calls 

Needs an active call. 

No calls to supervise 

The agent is not logged in, not 
on a call, or is currently being 
monitored. 

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