(197,1)
[ Edit: 2019/ 9/ 13
Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]
Symptom
Possible cause
Possible solution
USB memory device cannot be operated with
voice commands.
Depending on the device, iPhone® or iPod®
may be recognized as a USB memory device.
This is not a malfunction.
The USB/iPod® operation screen is grayed
out.
The audio device is not connected.
Connect an audio device to the system.
An error message is displayed when trying to
select a track and operate USB/iPod®.
The track information is being processed for
registration by the system.
Song information will be loaded into the
system when a new audio device is registered
for the first time or when the song informa-
tion in the pre-registered device has been
changed. Please wait for the loading to
complete which may take a few minutes to up
to an hour.
A number of songs exceeding the amount the
device can contain are stored in the con-
nected audio device.
Decrease the number of songs stored in the
audio device.
No song is stored in the audio device.
Store songs in the connected audio device.
Storing songs with information such as artist
name, album name, song name, playlist, etc.,
will make voice recognition song search
available.
The system does not correctly recognize a
Point of Interest (POI) name spoken.
There are some rare cases where a POI
search is unavailable by speaking the facility
name but the location can be found on the
map.
This is not a malfunction. Consider using an
alternate search method, like street address.
Partial or alias name is spoken.
For best results, speak the full name.
8. Troubleshooting guide
Condition:
8-27
