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Products which require Limited Warranty service during
the warranty period should be delivered to BRI at the
address in the Appendix (Servicing Your Boca Product)
with proof of purchase, copy of canceled check (if any),
and the Return Merchandise Authorization (RMA) number
provided by BRI Technical Support. Refer to the Appendix
in this manual. Replacement parts or complete products
will be furnished on an exchange basis only. Replaced
parts and/or products become the property of BRI.
If the returned product is sent by mail, the purchaser
agrees to prepay shipping charges, insure the product or
assume the risk of loss or damage which may occur in
transit, and to use a shipping container equivalent to the
original packaging. BRI does not make any warranties in
respect to the product, either expressed or implied,
including no implied warranties of merchantability or
fitness for a particular purpose, except as expressly
provided in this agreement. If any labor, repair, or parts
replacement is required because of accident, negligence,
misuse, theft, vandalism, fire, water or other peril; or
because of conditions outside of specifications, including,
but not limited to, electrical power, temperature, humidity
or dust; or by moving, repair relocation, or alteration not
Appendix F : Warranty
Limited Warranty
Boca Research, Inc. (BRI) warrants to the original buyer of
this BRI product that the hardware is free of defects in
materials and workmanship for a period of five (5) years
from the date of purchase from BRI or an authorized dealer
(“the Warranty Period”). Should the product fail to be in
working order at any time during the five-year period, BRI,
will at its option, repair or replace this product as
described below, provided that in BRI’s sole determination
the part or product has not been abused,
misused, repaired, or modified.
All products will be serviced and returned via ground at no
charge to customers DURING the first year of service.
All returns for limited warranty service require a Return
Merchandise Authorization (RMA). All customers are
required to demonstrate proof of purchase when
requesting an RMA. The period of warranty commences
on the date of purchase. A dated copy of the sales slip
must be included with the returned merchandise.
Warranty
