Voyager 64
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Appendix E: Servicing Your
Boca Product
If your Voyager 64 board requires service, first
contact the authorized Voyager 64 dealer from
whom you purchased the board. If the dealer is
unable to assist you, and you must contact Boca
Research, Inc., please follow the instructions
below.
Our electronic BBS is available 24 hours a day at
(407) 241-1601 and will support data transmission
speeds up to 14.4Kbps with settings of N, 8, 1. If
you have a modem, the BBS may be helpful
(especially during off hours) if you have a question
about product settings or compatibility, or if you
wish to download driver software or utilities.
NOTE: CALLING TECHNICAL SUPPORT
WITHOUT COMPLETE AND ACCURATE
INFORMATION CONCERNING YOUR PROBLEM
MAY BE BOTH TIME-CONSUMING AND
FRUSTRATING FOR YOU.
1. When calling Boca Research Technical Support,
have the following information available:
• Exact board name/product code and board part
number
• Software/driver revision level
• Computer manufacturer
• Computer model
• Peripherals in the system
• Operating system and version
• Contents of system’s CONFIG.SYS
