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Limited Warranty

Limited Warranty

Boca Research, Inc. (BRI) warrants to the original
buyer of this product that the hardware is free of
defects in materials and workmanship for a period as
follows:
• Up to 90 days: unit exchange or repair, including parts

and labor.

• 91 days to one year: unit exchange or repair plus

labor costs.

Should the product fail to be in working order at any
time during the specified warranty period, BRI, will at its
option, repair or replace this product as described
below, provided that in BRI’s sole determination the
part or product has not been abused, misused,
repaired, or modified.

All products will be serviced and returned via ground at
no charge to customers.

All returns for limited warranty service require a Return
Merchandise Authorization (RMA). All customers are
required to demonstrate proof of purchase when
requesting an RMA. The period of warranty
commences on the date of purchase. A dated copy of
the sales slip must be included with the returned
merchandise.

Products which require Limited Warranty service during
the warranty period should be delivered to BRI at the
address in the 

Servicing Your Product section in this

manual with proof of purchase, copy of canceled check
(if any), and the Return Merchandise Authorization
(RMA) number provided by BRI Technical Support.
Replacement parts or complete products will be
furnished on an exchange basis only. Replaced parts
and/or products become the property of BRI.

If the returned product is sent by mail, the purchaser
agrees to prepay shipping charges, insure the product
or assume the risk of loss or damage which may occur
in transit, and to use a shipping container equivalent to
the original packaging. BRI does not make any
warranties in respect to the product, either expressed
or implied, including no implied warranties of
merchantability or fitness for a particular purpose,
except as expressly provided in this agreement. If any
labor, repair, or parts replacement is required because
of accident, negligence, misuse, theft, vandalism, fire,
water or other peril; or because of conditions outside of
specifications, including, but not limited to, electrical
power, temperature, humidity or dust; or by moving,

repair relocation, or alteration not performed by BRI, or
by any other cause other than normal use, the warranty
and maintenance obligations provided herein shall not
apply.

BRI SHALL NOT BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR
FOR LOSS, DAMAGE, OR EXPENSE DIRECTLY OR
INDIRECTLY ARISING FROM CUSTOMER’S USE
OF OR INABILITY TO USE THE EQUIPMENT
EITHER SEPARATELY OR IN COMBINATION WITH
OTHER EQUIPMENT, OR FOR PERSONAL INJURY
OR LOSS OR DESTRUCTION OF OTHER
PROPERTY, OR FROM ANY OTHER CAUSE.

Boca's products are manufactured from new and
serviceable used parts tested to Boca
Research's quality assurance standards. If the
product proves to be defective, Boca Research
will bear the costs of labor and materials for
hardware replacement or repair during the above
specified warranty period. Boca Research or its
Authorized Service Providers shall have the
option to replace any defective part(s) with new
part(s) or, at the option of Boca Research, with
serviceable used parts that are equivalent to
new parts in performance. Boca Research shall
also have the option to replace any defective
product(s) with functionally equivalent
product(s)

This warranty shall not be applicable to the extent that
any provision of this warranty is prohibited by any
Federal, state, or municipal law which cannot be
preempted. This warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state.

Summary of Contents for BocaVision STB121

Page 1: ...OWNER S MANUAL Model STB121 BocaVision Network Devices with Citrix ICA Support...

Page 2: ...es us to better serve you in the event your BocaVision unit requires service Boca Research is a leading manufacturer of data communications videoconferencing multimedia and networking products to faci...

Page 3: ...essary airflow to the unit Obstructing the airflow could impair performance or damage other components Do NOT stack the unit on top of any other electrical component which radiates heat e g audio ampl...

Page 4: ...ke changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If the...

Page 5: ...Smart Card Not Valid 24 Smart Card Damaged 24 Check for Valid PIN 25 PIN Screens 25 Enter PIN 25 Invalid PIN 25 Dialing Sequence 26 Dialing Screens 27 Modem Status Screens 27 Modem Error Messages 27...

Page 6: ...Video output Parallel port PS 2 keyboard port PS 2 mouse port Smart card slot Power connector Features Open ISP Integrator s and or user s choice for Internet service provider relationship Local Phon...

Page 7: ...O SEARCH SEND MAIL HOME PAGE DOWN STOP MENU GUIDE PAUSE REV PLAY FWD POWER OK CLEAR FUNC GO BACK INFO Q W E R T Y U I O P L K J H G F D S A Z X C V B N M Network Device Wireless keyboard batteries AC...

Page 8: ...television features an S Video connector S Video may provide improved clarity of video display Composite video output Use the video cable to connect this port to the VIDEO IN jack on your TV Right Le...

Page 9: ...ion connect the coax OUT jack on your VCR to the coax VHF UHF jack on your TV using a coaxial connector cable not supplied You will need either a coaxial cable or an RCA type A V cable but not both B...

Page 10: ...TV to make this connection Connect the antenna cable to the ANTENNA IN jack on the RF modulator 4 Connect one end of the telephone cable to the unit s telephone jack Connect the other end to the tele...

Page 11: ...IO IN jacks using the supplied audio cables NOTE Do NOT connect the VIDEO cable usually yellow to the VIDEO jack when using the S Video connection 3 Connect one end of the telephone cable to the unit...

Page 12: ...or an RCA type A V cable B but not both 4 If connecting through your VCR connect the VCR s A V OUT jacks to the TV s A V IN jacks If using a coaxial cable for this connection connect the coax OUT jack...

Page 13: ...ay appear as if the keyboard isn t working Keyboard Functions and Features Arrows and ENTER OK Use the arrows to highlight items on the menu screens and when surfing the web Press ENTER OK to select a...

Page 14: ...P Controls Internet sound and movie player functions STOP also stops loading a web page and stops printing REV and FWD are reserved for future applications WHO Reserved for future applications BACK SP...

Page 15: ...nd responses into various text boxes which appear on the WEB pages Connect the keyboard to the keyboard port on the rear of the unit The keyboard must have a 6 pin DIN connector Note that the function...

Page 16: ...NOTE See page 36 for instructions on setting up your printer with the network software See page 43 for a list of compatible printers If your printer is not recognized when you enter the code for the p...

Page 17: ...ector Power Requirements 110 220V AC power supply Accessories Audio Video cables S Video cable Phone cable Telephone line splitter AC power cord Wireless keyboard AA batteries Owner s manual and EZ Se...

Page 18: ...is 5 on the left and right edges and 6 at the top and bottom edges Color Palette The display will support a maximum of 256 colors Screen Saver If the unit detects no input from you for a period of fi...

Page 19: ...to power on your unit Or press CTRL ALT DEL on a standard PS 2 keyboard Start up Sequence This section describes the screens which are displayed when you first begin to access the Internet and attemp...

Page 20: ...rning sounds on and off and dialing and call waiting options Smart Card Screens This section describes the smart card Setup screens that can appear when using a smart card From the Ready to Go screen...

Page 21: ...et up a Personal Identification Number PIN for access security DO NOT forget your PIN if you do the Smart Card will have to be replaced Choose Go Back to return to the Ready to Go Screen Change ISP De...

Page 22: ...save the information and then display the Ready to Go screen Choose Cancel to return to the Ready to Go screen Change PIN If you select the Change PIN option from the Begin Setup screen the following...

Page 23: ...g Try Again returns you to the previous screen Check for smart card Clicking Connect on the Welcome screen checks for the presence of a valid smart card Smart card Not Inserted On selecting the Connec...

Page 24: ...ou to the Welcome screen Smart card Damaged If the smart card is authorized but is damaged i e only part of the information on the card can be read the following message appears Removing the smart car...

Page 25: ...cted If it is then following screen appears Enter 1234 as the default PIN number If you enter a correct PIN and click Confirm then the Connect to Screen appears otherwise the Invalid PIN screen appear...

Page 26: ...to start the dialing sequence Choose Smart card to display the change smart card details screen see smart card screen section page 20 25 Choose Welcome Screen to return to the Welcome Screen Dialing...

Page 27: ...activity screens appear as in the example below The screen changes as the modem status changes There are three processes in connecting to the ISP and they are reflected in the text highlighted as foll...

Page 28: ...Cancel to quit the dialing process If any other problem occurs while trying to connect to the ISP the following message will appear Choose Try Again to re attempt the dialing process Choose Options t...

Page 29: ...l site specified during setup Choose More To display the secondary toolbar Use Up Down Arrows To page up and down the document Check Progress Indicator This moves when the page is loading If it is not...

Page 30: ...e Up Down Arrows To page up and down in the document Check Progress Indicator This moves when the page is loading If it is not moving selecting this reloads the page History The History page appears w...

Page 31: ...he list causes to the Browser to retrieve and then display the requested page Clicking the Delete Favorites button displays the following page Check the boxes of the pages you wish to remove and then...

Page 32: ...en when you select Print from the secondary toolbar or press print on the keyboard Clicking Print prints the page while clicking Cancel closes the pop up Print Frames If the page you have requested to...

Page 33: ...Arrows The up and down arrows allow you to scroll the web page a full screen at a time from the toolbar Web Page Links On web pages the Browser highlights text and image links with a highlight rectan...

Page 34: ...en you control the unit with a mouse the following cursors are used From left to right Standard mouse cursor Page drag cursor Reposition frame borders left right and Reposition frame borders up down S...

Page 35: ...condary toolbar 2 the Welcome Screen or 3 Dial failed screen The option pages allow you to configure the system for your personal use Text Options This screen allows you to configure the text size and...

Page 36: ...creen Positioning Options This screen allows you to center the display on your television set Choose Arrows To move the image in the direction of the arrow Choose Default Circle To return the image lo...

Page 37: ...ou to set up your dialing options including pulse tone dialing obtaining an outside line and waiting for the second dial tone Call Waiting Options This screen allows you to disable the call waiting fe...

Page 38: ...ralized information With ICA only screen updates keystrokes and mouse clicks travel the network so applications run with blazing speed even over the smallest connections Access Windows applications fr...

Page 39: ...ver the Address field of an ICA file server description As listed in the ApplicationServers section of the AppSrv ini file argN A name value pair that can be used to set any of the allowed fields in t...

Page 40: ...th an ICA file An ICA file is a text file that when fetched by the NC browser automatically starts up the ICA client and contains the details of what server to connect to and can be used to override d...

Page 41: ...serted logo side up Make sure that an extension phone is not in use or the line will be busy Call the local access number from an open phone and listen for modem connection Review the following option...

Page 42: ...he ICA client needs to be placed in underscan mode Edit the ICA file for the application in question and add the following command to the section called out by the Application Servers Example WFClient...

Page 43: ...600C 8 DeskJet 660C 9 DeskJet 660Cse 8 DeskJet 672C 9 DeskJet 680C 9 DeskJet 682C 9 DeskJet 693C 9 DeskJet 850C 9 DeskJet 855C 9 DeskJet 855Cse 8 DeskJet 855Cxi 8 DeskJet Pro 7 LaserJet 4 11 LaserJet...

Page 44: ...ord Part no 8270 Phone cable Part no 8508 Audio Video cable Part no 8507 T splitter Part no 8528 S Video Cable Part no 8532 To order these items contact your distributor For a list of local distributo...

Page 45: ...warranties in respect to the product either expressed or implied including no implied warranties of merchantability or fitness for a particular purpose except as expressly provided in this agreement I...

Page 46: ...Research Inc Limited Warranty 4 Certain parts will not be covered under the Boca Research Inc Limited Warranty Dealer installed parts are warranted by the dealer Parts which you have installed yoursel...

Page 47: ...evel technicians How to get Technical Assistance The dealer that you purchased this product from is the first place you should go for technical assistance The dealer is usually the most qualified sour...

Page 48: ...Manual Part 9337 01 07 98...

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