Boca Systems Webglider-460 Reference Manual Download

Page: 29 / 104

WEBGLIDER displays double characters

Local-echo is enabled in the terminal. Reconfigure the terminal to
disable the local echo.

WEBGLIDER connects but the connection is
then lost

1. If you are using rate adaption, check that the device you are

connecting to is configured for the same rate adaption standard
as the WEBGLIDER. The WEBGLIDER uses V.120, which will
not interoperate with V.110.

2. Check that the PPP is not enabled if calling a line without PPP.

Disable PPP by typing AT&Q0. Enable it by typing AT&Q3.

WEBGLIDER will not auto-answer on RS-232
port

In AT dialing mode ‘automatic-answer’ is enabled by setting the
value of the S0 register to 1 (ATS0=1).

WEBGLIDER very slow or re-booting

Serial cables greater than a few feet in length connected to the
WEBGLIDER and left unterminated may cause problems. These
cables should be plugged into a DTE or disconnected from the
WEBGLIDER.

Troubleshooting

TU120AE.PM5

2/16/96, 11:05 AM

Summary of Contents for Webglider-460

Page 1: ...1 Reference Guide Product Code TU120AE PWR VC DC TR TD RD DS ...

Page 2: ...2 WEBGLIDER 460 ...

Page 3: ... most qualified source of help and is most familiar with your system and how this product should be installed Many dealers have customer service and technical support programs with varying levels of support offered depending on your needs and computer knowledge Please contact the dealer first whenever a problem occurs If your Dealer Can t Assist you If you can t get assistance from your dealer the...

Page 4: ...you with an exchange far more quickly than by contacting us directly If for some reason you are unable to return the product directly to its place of purchase refer to the Servicing Your Product and Warranty sections in this manual for instructions On Line Support CompuServe GO BOCA Internet email support boca org on the World Wide Web http www boca org Boca BBS 407 997 9159 ISDN 407 241 1601 anal...

Page 5: ... 1996 Boca Research Inc All rights reserved No reproduction of this document in any form is allowed without permission in writing from Boca Research Inc Boca Research is not liable for any damage resulting from technical or editorial errors or omissions contained in this document The information in this manual is subject to change without notice Revisions to the product s in this manual may occur ...

Page 6: ...endix B Cable Connections 31 Appendix C Command Protocol Overview 33 Appendix D Technical Specifications 39 Appendix E Compliance Information 41 Appendix F Warranty 45 Appendix G Servicing Your Boca Product 47 Appendix H AT Command Reference 51 Mode Selection 53 Extended Call Control 55 DTE Interface 56 Miscellaneous 62 S Registers 65 Response Codes 70 Extended Response Codes 71 Appendix I Additio...

Page 7: ...uter systems At the same time your existing telephone equipment can be used to make calls to other equipment on the Public Switched Telephone Network PSTN The on board high speed processor handles all ISDN processing channel aggregation and data compression giving the WEBGLIDER very fast connect times and very high throughput allowing connections to data terminal equipment at up to 460 8Kbps The W...

Page 8: ...ecking of caller ID allowing secure applications to be developed The industry standard AT command set is also included Familiarize yourself with the following terms before continuing ANALOG PHONE DEVICE Regular phone handset fax machine etc AUX1 AUX2 POTS ports on the back of your WEBGLIDER BRI Basic Rate Interface DN Directory Numbers phone numbers given to you by your phone company when you get ...

Page 9: ...l installation Section 4 shows you how to configure your WEBGLIDER with command line options otherwise refer to the Quick Tour Installation Guide Appendices provide troubleshooting guidance extensive reference information including specifications a comprehensive AT command reference and a glossary regulatory and warranty information and how to service your Boca product With two WEBGLIDERS each usi...

Page 10: ...uick Tour installation guide Ordering ISDN Services guide software diskette s Examine the contents of your WEBGLIDER package and check for damage Contact your supplier or distributor if any of the items listed above are missing or physically damaged Do not install damaged equipment Other software CDs documentation and special introductory offers may also be included PWR VC DC TR TD RD DS ...

Page 11: ...ns are used to describe commands Description Meaning parameter description mandatory parameter parameter description optional parameter option separator Text in the following font SET NETWORK NI2 indicates input to or output from the WEBGLIDER Introduction ...

Page 12: ...12 WEBGLIDER 460 ...

Page 13: ...1 AUX 2 PWR WEBGLIDER Back Panel ISDN Connection The WEBGLIDER connects directly to the ISDN network at the U interface An ISDN network terminator device NT1 is not required This port is labelled ISDN U and we have supplied an RJ 45 cable for connecting to the ISDN network NOTE Do not attach the WEBGLIDER to an NT1 device Serial Connection The WEBGLIDER has a serial port for connecting to your PC ...

Page 14: ...er supply is attached to the connector marked PWR on the back panel The WEBGLIDER does not draw power from the ISDN network So if there is no power to the WEBGLIDER then the telephone ports will not work Typical Configuration The illustration on the next page shows a typical WEBGLIDER configuration with a PC a telephone and a fax machine connected to an ISDN line For a typical configuration if you...

Page 15: ... 1 AUX 2 PWR TO ISDN NETWORK TO STANDARD ANALOG TELEPHONE in this example TO FAX MACHINE in this example TO POWER SUPPLY You may also have a standard modem in your PC connected to a standard RJ 11 phone line Connection Features optional optional optional optional TO SERIAL PORT ON COMPUTER ...

Page 16: ...all is established on AUX 1 or AUX2 DC Data Call A data call is established for the RS 232 port TR Data Terminal Ready The DTE has DTR asserted TD Transmit Data Data is being sent by the DTE RD Receive Data Data is being received by the DTE DS D Channel Status The indicator is OFF when the WEBGLIDER is not connected to the ISDN network The indicator flashes when the ISDN network is detected and co...

Page 17: ...ed RS 232 to your PC or other device that will be used for configuration The WEBGLIDER is wired as a DCE allowing standard modem cables to be used Full information on the cable required is provided in Appendix B Cable Connections 3 Connect the socket marked ISDN U on the back panel to the ISDN network using the cable supplied The ISDN network normally terminates with an eight way RJ 45 socket Note...

Page 18: ...r telephone equipment to the AUX port s or you may choose to do this after the unit has been configured Use the cables provided with your telephone equipment to connect to AUX 1 or AUX 2 If there is no power to the WEBGLIDER then the telephone ports will not work 5 Connect the power supply to the AC outlet 6 Verify that the PWR LED on the WEBGLIDER is ON ...

Page 19: ...E DEVICE Regular phone handset fax machine etc AUX1 AUX2 POTS ports on the back of your WEBGLIDER BRI Basic Rate Interface DN Directory Numbers given to you by your phone company when you get ISDN service NETWORK ISDN Type of switching equipment the phone company uses to connect your ISDN line to their CO central office POTS port Plain Old Telephone Service i e RJ 11 phone type jack into which you...

Page 20: ... desired value Set the flow control to hardware usually RTS CTS Keep compression V 42bis disabled for now If your dial up service supports compression re enable it at a later time 3 Type AT and press ENTER or carriage return for non PCs The OK response should be seen If you do not see the A character after pressing A press it a few more times until the WEBGLIDER detects the baud rate and displays ...

Page 21: ... DMS 100 custom Depending on your switch type enter the command as follows For National ISDN 1 default SET NETWORK NI1 or for National ISDN 2 SET NETWORK NI2 or for AT T 5E5 custom SET NETWORK AT5 or for AT T 5E6 5E7 5E8 5E9 custom SET NETWORK AT9 or for Northern Telecom DMS 100 custom SET NETWORK DMS Note Some AT T 5ESS and DMS 100 switches run custom others run National ISDN NI1 or NI2 protocols...

Page 22: ...ted SPID Note The DN does not include the area code Repeat this command for your other directory numbers using SET DN 2 for the second number etc Example area code 617 SPID suffix 0100 SET DN 1 5551111 61755511110100 SET DN 2 5552222 61755522220100 This example sets the first Directory Number to 5551111 with SPID 61755511110100 and the second Directory Number to 5552222 with SPID 61755522220100 7 ...

Page 23: ...port to 5551111 the DN for AUX 1 to 5551111 and the DN for AUX 2 to 5552222 Note The RS 232 and AUX 1 ports have the same number Incoming calls will be routed to the correct port on call type voice calls to AUX 1 and data calls to RS 232 ISDN digital data will be answered by the TA only special signalling and analog calls for an analog modem fax machine or phone will pass through to one of the AUX...

Page 24: ...DER is configured for SHOW DN shows all DNs and SPIDs SHOW RS232 DN shows the DN assigned to the RS232 data port SHOW AUX1 DN shows the DN assigned to the AUX1 port SHOW AUX2 DN shows the DN assigned to the AUX2 port 9 To save the configuration enter the command SAVE This operation will take a few seconds to complete To leave configuration mode without saving type EXIT You can now use AT commands ...

Page 25: ...1 5551111 61755511110100 where the DN1 is 5551111 and the SPID1 is 61755511110100 ISDN TA SET DN 2 5552222 61755522220100 where the DN2 is 5552222 and the SPID2 is 6175552220100 ISDN TA SET RS232 DN 5551111 where the phone number to the RS232 port to send receive data is set to 5551111 ISDN TA SET AUX1 DN 5551111 where the AUX1 POTS port is set to use 5551111 ISDN TA SET AUX2 DN 5552222 where the ...

Page 26: ...rough your communications software To make a call on AUX1 or AUX2 pick up the handset wait for a dial tone and make a call in the normal way Or use AT dialing through the communications software you have configured for your analog modem attached to one of the AUX ports Configuration is not limited to the items discussed above See Appendix I for a full explanation of each command line option ...

Page 27: ...oth ends of the cables are securely connected 3 The WEBGLIDER will autobaud to the speed of your DTE If autobaud appears not to work after pressing the A key several times try changing the speed of your DTE If you are using a PC make sure your communication software is also configured to use the correct COM port 4 Some asynchronous devices have specific requirements for DCD and DSR operation The d...

Page 28: ...nection to the ISDN line and make sure that the WEBGLIDER is not connected to an NT1 Also check that the network type is configured correctly 2 If the DS light is flashing there may be a problem with your SPIDs or the network type configuration Check your SPIDs with your ISDN service provider telco and try adding trailing zeroes to the SPID If you change the SPIDs don t forget to SAVE the configur...

Page 29: ...0 which will not interoperate with V 110 2 Check that the PPP is not enabled if calling a line without PPP Disable PPP by typing AT Q0 Enable it by typing AT Q3 WEBGLIDER will not auto answer on RS 232 port In AT dialing mode automatic answer is enabled by setting the value of the S0 register to 1 ATS0 1 WEBGLIDER very slow or re booting Serial cables greater than a few feet in length connected to...

Page 30: ...30 WEBGLIDER 460 ...

Page 31: ...DTE Use this cable to connect the RS 232 port of the WEBGLIDER to a DTE with a 25 pin D type connector 2 3 4 5 6 7 8 15 17 20 22 WEBGLIDER RS 232 DB25 DTE DB25 2 3 4 5 6 7 8 15 17 20 22 1 1 WEBGLIDER to 25 way DTE CABLE CONNECTIONS Cable Connections 1 2 3 4 5 6 7 8 20 22 1 Frame GND 2 Tx 3 Rx 4 RTS 5 CTS 6 DSR 7 GND 8 DCE 20 DTR 22 RI ...

Page 32: ...nnect the RS 232 port of the WEBGLIDER to the 9 way serial port of an IBM compatible PC 2 3 4 5 6 7 8 9 WEBGLIDER RS 232 DB25 PC Serial Port DB9 1 2 3 4 5 6 7 8 20 22 1 WEBGLIDER to IBM Compatible PC 1 2 3 4 5 6 7 8 20 22 1 DCD 2 Rx 3 Tx 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI ...

Page 33: ...as terminal adapter TA The WEBGLIDER supports the AT command set to ensure compatibility with today s communication programs It will rarely be necessary to use AT commands and S Registers in command or terminal mode We include them here for more advanced users who may prefer command mode operation or require special settings See pages 51 74 for additional details Hayes compatible commands consist ...

Page 34: ...ameter Examples AT V displays the value of the S Registers configuration parameters and ISDN address directory the stored numbers S Registers Modem command language also employs a set of indicators or registers which are various numerical values all with a standard S prefix hence S Registers To a large extent the values defined in the S Registers regulate the operation of the WEBGLIDER and the fun...

Page 35: ...ortions There are several classes of MNP operation also referred to as service classes Class 5 maximizes data transfer rate and provides compression which can significantly increase data throughput The V Dot standards are more numerous but have a single origin the International Telecommunications Union Telecommunications Standards Sector formerly the Consulting Committee for International and Tele...

Page 36: ...e and South America V 24 CCITT serial interface standard EIA RS232 D V 25bis Automatic calling and answering protocol originally intended for use over PSTN V 32 CCITT standard for 9600bps and 4800bps communications V 32bis CCITT standard for an extensive range of high speed modems operating at 14 400bps 12Kbps 9600bps 7200bps and 4800bps V 34 ITU TSS protocol It can operate up to 28 800bps for dat...

Page 37: ...tocol Reference V 42bis An extension of V 42 specifying the data compression protocol for use with V 42 V 110 Rate Adaption standard for ISDN B channel V 120 Rate adaption and multiplexing standard for ISDN B channel ...

Page 38: ...38 WEBGLIDER 460 ...

Page 39: ... consumption Normal operation 2 5 W Maximum Ringing 3 5 W Maximum Dimensions Length 7 9 16 192 mm Width 5 9 16 141 mm Height 1 5 32 30 mm Mass 1 10 lb 0 50 kg Environment Operational Temp 5 C to 50 C Humidity 10 to 90 non condensing Non Operational Temp 30 C to 80 C Humidity 5 to 95 non condensing SPECIFICATIONS ...

Page 40: ...network presentation DTMF dialing REN 2 AUX 2 Connector RJ 11 4 way wired with AUX 1 and AUX 2 Operation Telephone interface network presentation DTMF dialing REN 2 Central office support National ISDN 1 National ISDN 2 AT T 5ESS 5E5 5E6 5E7 5E8 5E9 custom and National ISDN Northern Telecom DMS 100 BCS 32 and above NIS 208 5 6 EKTS support Yes Supplementary services Calling Line ID Presentation CL...

Page 41: ...nications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antennae Increase th...

Page 42: ...ct the vendor from whom you purchased the device Telephone Connection Requirements Except for telephone company provided ringers all connections to the telephone network shall be made through standard plugs and standard telephone company provided jacks or equivalent in such a manner as to allow for easy and immediate disconnection of the terminal equipment Standard jacks shall also be arranged tha...

Page 43: ...terminal equipment incompatible with the telephone company facilities the customer shall be given adequate notice to make modifications to maintain uninterrupted service General The FCC prohibits customer provided terminal equipment be connected to party lines or to be used in conjunction with coin telephone service Installation The device is equipped with a USOC RJ 11 standard miniature modular j...

Page 44: ...pment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunction may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and...

Page 45: ...chandise Products which require Limited Warranty service during the warranty period should be delivered to BRI at the address in the Appendix Servicing Your Boca Product with proof of purchase and the Return Merchandise Authorization RMA number provided by BRI Technical Support Refer to the Appendix in your manual Replacement parts or complete products will be furnished on an exchange basis only R...

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Page 47: ...that may be downloaded If the Troubleshooting section Appendix A did not resolve your problem you may call our technical support staff for assistance If you haven t referred to the Troubleshooting section do so now NOTE CALLING TECHNICAL SUPPORT WITHOUT COMPLETE AND ACCURATE INFORMATION CONCERNING YOUR PROBLEM MAY BE BOTH TIME CONSUMING AND FRUSTRATING FOR YOU 1 When calling Boca Research Technica...

Page 48: ...ondence included in the package Boca Research Inc will return any product which is not accompanied by an RMA number 3 Refer to the Warranty Statement if the product is covered under the five year Boca Research Inc Limited Warranty 4 Certain parts will not be covered under the Boca Research Inc Limited Warranty Dealer installed parts are warranted by the dealer Parts which you have installed yourse...

Page 49: ...kaging and insure the package to protect against loss or damage during transit Shipping charges must be prepaid C O D shipments will not be accepted Please use the address below for all correspondence Boca Research Inc RMA Department RMA _____________ 1601 Clint Moore Road Boca Raton FL 33487 2841 6 If the repairs performed on your WEBGLIDER were covered by the warranty Boca Research Inc will retu...

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Page 51: ...services including caller ID and user to user signalling over the D channel at call setup and clear down time Note Not all ISDN networks provide caller ID and user to user signalling Introduction to Commands AT commands are entered on a command line which starts with the characters AT or at and ends when a Carriage Return see S3 register character is received The maximum length of a command line i...

Page 52: ...e used to set the response mode In text mode the WEBGLIDER will respond to badly formed commands with ERROR In most cases but not when dialing or answering correctly formatted commands receive an OK response when they have been processed All responses are in ASCII States A port configured for AT dialing can be in one of two states command state or data state When in command state the WEBGLIDER int...

Page 53: ...ption Sets the communication mode as follows Q0 AT dialing asynchronous operation default Q1 DTR dialing asynchronous operation Q2 Dial on data asynchronous operation Q3 PPP mode asynchronous to synchronous PPP conversion used for most Internet ISDN services Q4 Command line configuration mode DTR dialing and dial on data are described in Section Four PPP mode provides AT dialing but when the conne...

Page 54: ...ubaddress To dial a pre stored number the following syntax should be used ATDS n where n is the index of the stored number Aggregated calls are made using the same command two B channels are used rather than one see B Examples ATD12025556000 An ISDN call is initiated to 12025556000 ATD5550620 2 calls the equipment at 5550620 specifying subaddress 2 See also D Z B H Hook Syntax ATH 0 1 Description ...

Page 55: ...works check with your ISDN provider A Answer with optional UUI Syntax AT A uui Description Causes the incoming call to be answered The uui parameter allows optional user to user D channel information to be passed at this time This information must be in double quotes The maximum length of uui depends on your network Example AT A Transaction Accept This example answers the call and sends the user t...

Page 56: ... call with optional UUI Syntax AT H uui Description Causes the currently established call to be cleared User to user information can be passed at this time if the optional uui parameter is included Example AT H Timeout The ISDN connection is closed and user to user information Timeout is sent A remote Boca Research ISDN product will inform the user of the disconnection as follows CLEARED 16 Timeou...

Page 57: ...iption This command controls the output format of result codes the two possible formats are verbose and numeric short form Note When quiet mode is enabled no response codes will be sent to the DTE V Same as V0 V0 Numeric form V1 Verbose literal form default See also Q W Negotiation progress messages Syntax ATW 0 1 2 Description This command selects the format of the connection negotiation progress...

Page 58: ...ends NO CARRIER when destination is busy Sends NO CARRIER when no B channel is available or no link to central office C O default X2 Sends NO CARRIER when destination is busy Sends NO Dial tone when no B channel or no link to C O X3 Sends BUSY when destination is busy Sends NO CARRIER when no B channel or no link to C O X4 Sends BUSY when destination is busy Sends NO Dial tone when no B channel or...

Page 59: ...al adapter must have the same data compression and rate aggregation settings Automatic profile selection can be achieved where Multiple Subscriber Numbering or subaddressing are available Each of the four profiles can be assigned a unique ISDN address this allows automatic profile selection for incoming calls depending on the address called Port speed the speed of transmission between the WEBGLIDE...

Page 60: ... command selects the response to changes in the DTR signal as follows D Same as D0 D0 Ignore DTR D1 DTR drop puts WEBGLIDER in command state but does not clear call D2 DTR drop clears call default D3 DTR drop resets unit K DTE DCE flow control Syntax AT K 0 1 2 3 4 Description This command selects the flow control mechanism to be used between the DTE and WEBGLIDER as follows K Same as K0 K0 No flo...

Page 61: ...V 24 circuit 107 behavior Syntax AT S 0 1 Description This command selects the behavior of DSR as follows S Same as S0 S0This command causes DSR to be always on default S1 This command causes DSR to be on when an ISDN connection is established ...

Page 62: ...Internal tests Syntax ATI 0 1 2 3 4 Description This command provides identification information and initiates internal tests as follows I Same as I0 I0 Display product identification I1 Display ROM checksum I2 Perform ROM checksum returning OK or ERROR I3 Display part number and revision level I4 Display encoded product information Escape Syntax Description This escape sequence is used to exit fr...

Page 63: ...ettings for S registers and all other parameters e g directory entries DTR response indication format security call log etc are saved to non volatile memory as user defaults Z Set directory entry Syntax AT Z dir id dial string Description This command stores the ISDN address dial string in one of the 32 locations of the stored number directory The location is specified by dir id Example AT Z2 5556...

Page 64: ...top flashing 5 When the DC and TD indicator lights stay on solid release the CTRL and R keys The WEBGLIDER will reboot again Reset is complete CAUTION Use the CTRL R function only when you wish to clear the entire contents of flash memory and restore factory default settings NOTE You will have to reconfigure the WEBGLIDER after performing this procedure Refer to the Quick Tour Installation Guide R...

Page 65: ...or Line feed character Backspace character Outgoing connection time out DTE DCE flow control Negotiation messages Extended message format Port speed B1 loopback control B2 loopback control Description 0 1 S Registers S registers contain configuration parameters that define the behavior of the WEBGLIDER They can be written to using the Sr n command and read from using the Sr command see previous se...

Page 66: ...er of pending non answered incoming calls Read only Values 0 to 255 S2 Register Purpose Escape sequence character if greater that 127 escape is disabled Values 0 to 255 Default 43 character See also S3 Register Purpose Command line termination character This S register contains the ASCII character used to terminate the command line Values 0 to 127 Default 13 CR character S4 Register Purpose Respon...

Page 67: ...porting NO CARRIER to the DTE Values 0 to 255 Default 20 S39 Register Purpose S39 defines the mode of flow control that is to be used between the WEBGLIDER and the DTE The options are no flow control data may be lost flow control using the V 24 interface signals RTS request to send and CTS clear to send and flow control using XON and XOFF characters to start and stop the flow of data over the link...

Page 68: ...essage bit 3 32 Enable COMPRESSION message bit 5 Default 0 See also Response codes S112 Register Purpose Sets options for extended response code format for RING CONNECTED and CLEARED messages Values The sum of the following 1 Extended response enable bit 0 0 AT format 1 extended format 2 Extended response format bit 1 0 short form 1 long form 8 Extended RING NO CARRIER format bit 3 0 AT standard 1...

Page 69: ... B S141 Register Purpose Local B channel 1 loopback Setting S141 will cause all incoming B1 information to be looped back to the transmitter Loopback must be performed after the call is established Values 0 Do not loopback B1 1 Loopback B1 Default 0 S142 Register Purpose Local B channel 2 loopback Setting S142 to 1 will cause all incoming B2 information to be looped back to the transmitter Loopbac...

Page 70: ...sfully executed Connection established Incoming call indication Call cleared communication terminated Error Communication established 1200 bps Network does not respond Called number is busy Communication established 2400 bps Communication established 4800 bps Communication established 9600 bps Communication established 19200 bps Communication established 38400 bps Communication established 57600 b...

Page 71: ...e is sent when an incoming call is received and S112 bit 0 is set uui shows user to user information if any This information was sent by the calling DTE when the connection was initiated and is enclosed in double quotes The address of the remote DTE is provided in the form calling address subaddress Examples RING PPP 4075557710 143 In this example an incoming call has been received from remote ISD...

Page 72: ...address b channel id identifies the local B channel allocated for the call 1 for B1 2 for B2 The address and subaddress that the incoming call was made to is provided by called address subaddress Examples RING 213 1 214 An incoming call from ISDN address 213 was received channel B1 has been allocated for the call The call was made to ISDN address 214 No user to user information supplied with the c...

Page 73: ...ing This message is sent to the DTE when an outgoing call is fully established and S112 bits 0 and 1 are set uui is the user to user information sent by the remote party when it received the call b channel id identifies the local B channel allocated for the call 1 for B1 2 for B2 Extended CLEARED Syntax CLEARED cause Meaning This message is sent to the DTE when an ISDN call that was setup using ex...

Page 74: ... DTE is not busy and has been informed by a RING message of the call that was initiated by the WEBGLIDER and the local B channel is assigned according to b channel id This message is very useful for application diagnostics This message is produced when S112 bit 7 is set to 1 S112 128 Example ALERT 2 The remote DTE has been alerted of our call by a RING message and we have been assigned local B cha...

Page 75: ...mand is used for changing the values of configurable parameters The possible parameter names for the SET command are shown in the tables below The parameters have been divided into general parameters data port RS 232 parameters and telephone port AUX parameters See charts on the following page Command Function SET Change the value of a configuration item SHOW Display the value of a configuration i...

Page 76: ...AUX1 DN AUX2 DN AUX2 REDIRECT Configures Directory Number for AUX1 Directory Number for AUX2 Call redirection from AUX2 to AUX1 P Parameter name AUTODIAL CALL SETUP CALL TYPE CHARACTER DIALING PROFILE RS232 DN SPEED SUBADDRESS Configures Auto re dial parameters Call compatibility mode for interoperability ISDN call type voice data Asynchronous character format Dialing procedure Aggregation and com...

Page 77: ... number directory of the number to be called attempts the number of connection attempts 0 32 that the WEBGLIDER should make if the connection fails 0 means try forever redial timer the time interval in seconds between attempts 0 3600 The inactivity timer is the length of time in which no traffic has passed The device will drop the call This is only relevant to dial on data mode and can be disabled...

Page 78: ...ctory number of AUX 1 is set to 5551111 See also SET DN SET RS232 DN SET AUX2 DN SET AUX2 DN Type Voice port parameter Syntax SET AUX2 DN directory number Description Has the same effect as SET AUX1 DN but for port AUX 2 See also SET DN SET RS232 DN SET AUX1 DN SET AUX2 REDIRECT Type Voice port parameter Syntax SET AUX2 REDIRECT ON OFF Description This causes all incoming calls for AUX 2 to be red...

Page 79: ...IST SET CALL SETUP Type Data port parameter Syntax SET CALL SETUP specification Description This command solves interoperability problems between WEBGLIDER and some other vendors equipment When specification is set to MAXIMUM default the ISDN data call made for the RS 232 port accurately specifies V 120 to the network and remote ISDN equipment It has been found that currently some networks do not ...

Page 80: ... ISDN number Example SET CALL TYPE VOICE This example sets the call type for the RS 232 port to voice See also SET CALL SETUP SET CHARACTER Type Data port parameter Syntax SET CHARACTER data bits parity stop bits Description This command sets the format of asynchronous characters Data bits is the number of bits in the asynchronous character this can be 7 or 8 Parity is the method of error checking...

Page 81: ...LING dialing mode Description This command sets the dialing mode for a port Dialing mode can be either AT for AT dialing default DTR for DTR dialing DATA for dial on data For DTR dialing one of the stored numbers is dialed when the local DTE becomes ready Dial on data dials a stored number when the local asynchronous DTE sends data any character and can timeout after a period of inactivity These p...

Page 82: ...t to configure start with index 1 the numbers can be entered in any order Directory number is the ISDN number assigned by your ISDN provider without the area code The service profile ID is the identifier assigned by your ISDN provider numbers and SPIDs are assigned in pairs be sure to match the pairs Example SET DN 1 5551111 61755511110100 SET DN 2 5552222 61755522220100 Here we are configuring tw...

Page 83: ...S version 5 custom AT9 AT T 5ESS version 6 9 custom DMS Northern Telecom DMS 100 custom Example SET NETWORK AT5 The WEBGLIDER is configured to operate with an AT T 5ESS version 5 central office switch See also SET TOPOLOGY SET PROFILE Type Data port configuration Syntax SET PROFILE profile number Description This command sets the B channel profile this controls rate aggregation and data compressio...

Page 84: ...ort Directory number should not include the area code and should be one of the DNs that was configured using the SET DN command Warning The SET RS232 DN and SET SUBADDRESS commands apply only to the last profile selected Select a profile before assigning ISDN addresses Example SET RS232 DN 5552222 Sets the directory number of the RS 232 port to 5552222 See also SET DN SET AUX1 DN SET AUX2 DN SET S...

Page 85: ...in bits per second and can be 300 600 1200 2400 4800 9600 19200 38400 57600 115200 230400 or 460800 Note After you have set the speed autobaud detection is disabled until the unit is restarted SET STORED NUMBER Type General configuration Syntax SET STORED NUMBER index isdn address Description This command allows ISDN addresses to be written into the stored number directory Index is the position in...

Page 86: ...DDRESS commands apply only to the last profile selected Select a profile before assigning ISDN addresses Example SET SUBADDRESS 1 Sets the subaddress for the RS 232 port current profile to 1 See also SET DN SET RS232 DN SET TIME Type General configuration Syntax SET TIME hh mm ss Description This command sets the time of day within the WEBGLIDER If accurate logging of calls is required the time mu...

Page 87: ...ion Syntax SET WHITELIST index isdn address Description The WEBGLIDER has a configurable whitelist that is intended for ISDN addresses of callers with access to the WEBGLIDER The whitelist is used with Caller ID and applies to all three ports enabled using SET SECURITY This command allows ISDN addresses to be written into the whitelist directory Index is the position in the directory 1 32 and isdn...

Page 88: ...he call log enter SHOW LOG Log entries from the time the log was started or last cleared are shown The log holds up to 64 calls after which only the most recent 64 calls are stored Each call is presented on one line the meanings and formats for each of the fields are shown below REF PORT TIME DATE DIR REMOTE ADDRESS DURATION CAUSE Field name 1 6 12 22 30 35 60 70 Start Column 1 2 4 8 8 2 3 23 8 1 ...

Page 89: ...on information being lost This operation can take a few seconds to complete EXIT Syntax EXIT Description This command exits configuration and returns back to AT dialing mode HELP or Syntax HELP topic or topic Description This command provides helpful information on the commands available and how to perform certain functions Topic is optional if specified help is provided for the topic stated if no...

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Page 91: ... COPY MODEM INF MODEM BAK Copy the WFW311 INF file into this directory Example COPY path WFW311 INF MODEM BAK where path is the directory where the WFW311 INF file is located Upgrading Windows NT 3 5 MODEM INF For Windows NT 3 5 the MODEM INF file is located in the C WINNT35 SYSTEM32 RAS subdirectory Create a backup of your original MODEM INF file Example C CD WINNT35 SYSTEM32 RAS C COPY MODEM INF...

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Page 93: ...ke New Connection 3 Enter the name of the new connection 4 Ensure WEBGLIDER is the chosen modem Select Next 5 Enter the phone number select Next then Finish 6 Find the new connection icon you just created and click on this icon with the right mouse button 7 Select Properties then click on the Server Type button 8 Confirm the server settings with your host s system administrator Keep selecting OK u...

Page 94: ...94 WEBGLIDER 460 ...

Page 95: ...d stop bits AT Dialing Call control language initially designed for asynchronous modems B channel 64 kbps circuit switched user information channel BackupUnit BU Device for establishing an ISDN backup circuit when a digital leased line circuit fails Basic Rate Interface BRI A term used to describe a simple standardized combination of ISDN channels supplied to subscribers Normally consisting of 2 B...

Page 96: ...aph and Telephone Consultative Committee This organization establishes communications standards Now called ITU T Central Office CO Site containing customer line termination and call switching equipment for those lines Also called exchange local exchange Circuit Switching Communication technique where a dedicated communication path with a fixed very small delay is established for the duration of a ...

Page 97: ...tically when the connected DTE sends data Dial On DTR As above but connection is attempted when the DTE becomes ready Digital Leased Line Dedicated private digital circuit between two fixed points Directory Number DN Subscribers unique number within area code boundary DMS 100 Call switching equipment developed by Northern Telecom EIA 232 Serial communication standard also called RS 232 EURO ISDN E...

Page 98: ...ted Services Private Branch Exchange ISPBX An ISDN capable private switching exchange InternationalTelecommunications Union ITU Agency of the United Nations responsible for standardizing telecommunications ISDN See Integrated Services Digital network ISDNAddress Network wide unique numeric identifier of specific ISDN device consisting of subscribers ISDN number followed by an optional subaddress t...

Page 99: ...and subscribers ISDN equipment Replaces proprietary standard used by many switch manufacturers NetworkT ermination NT Subscriber premises termination of ISDN network Packet Switched Public Data Network PSPDN A public network offering a data packet switching service Pinout Definition of pin assignments within a connector POTS Plain Old Telephone Service another name for standard analog telephony PP...

Page 100: ...egation Function of splitting a data stream from a high speed DTE over two circuit switched B channels to increase overall throughput S interface Interface between ISDN Terminal Equipment e g a TA and ISDN Network Terminator NT Service Profile ID SPID Service Profile Identifier A numeric string given to a subscriber by an ISDN provider to identify the subscribers ISDN equipment The identifier is p...

Page 101: ...r TA Data circuit terminating equipment DCE for connecting non ISDN equipment to an ISDN network U interface Interface between subscribers NT1 and the local ISDN exchange V 11 Definition of electrical characteristics of a DTE interface V 24 Definitions for interchange circuits signals between data terminal equipment DTE and data circuit terminating equipment DCE V 25bis Automatic calling and answe...

Page 102: ...Data compression standard V 110 Rate adaption standard for ISDN B channel V 120 Rate adaption and multiplexing standard for ISDN B channel X 30 Definition for interfacing X 21 DTEs to an ISDN X 31 Definition for the support of packet mode terminal equipment by an ISDN ...

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Page 104: ...104 WEBGLIDER 460 Manual Part No 9487 Rev 1 0 ...

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