Troubleshooting
Number
Trouble
Cause
Method
1
Motor can’t work
*No power supply
*Blown fuse
*Capacitor decay
*Surpass load
*Effected by the thermal
protection
*Check power supply
*Change fuse
*Check if any debris on
track.
*Restart after 20min.
2
Can open (close)
But can’t close (open)
*Position of the magnet
isn’t correct
*Magnet is damaged
*Eye beams if fitted
*Adjust the position
*Change the magnet
*Re adjust magetic steel
position
*Check eyebeams are
functioning if fitted
3
Can’t locate
accurately
*Distance of the magnetic
bracket
*Internal Magnet is
damaged
*Adjust position of magnet
bracket
*Change internal magnet
4
Clutch can’t work
*Operating handle is
broken
*Clutch is jammed
*Change handle
*Manually push the gate
to lock in
5
Remote/s will not
work
*No signal
*Check there is an LED
light on the remote when
the button is pressed. If
not replace battery
*Re tune remote
6
Motor can turn but
can’t work
*Compression spring off
clutch is bad.
*Clutch is released
*Change the spring
*Close the clutch
*Adjust racking
7
Motor is humming but
gate does not go
*Capacitor damaged
* Replace Capacitor
9/1
1
