Operating Instructions Manual BMG-2500 MULTI GRINDER
34
JANUARY 2005
© International Surface Preparation Group, Inc.
12.0 Warranty and service
12.1 Warranty
This document is to be used as a guide in determining warranty policies and procedures for
Blastrac
®
and its products. It is to be used in determining whether a warranty is justified and also
as a procedural guide in completing a BLASTRAC warranty claim form.
12.1.1 Warranty
Responsibility:
The distributor or the end user
must
prepare a Machine Warranty Information Card when the
machine is delivered. Failure to comply will make any and all warranties on this equipment null
and void. Credit for warranty repairs will be given only after receipt of the WARRANTY CLAIM
FORM, properly completed with all the required details. Submittal details are described later in
this document.
12.1.2 Warranty
Policy
12.1.2.1 Blastrac warrants its products against defects in material and workmanship under
normal and proper use for a period of one hundred and eighty (180) days from the date
of delivery; in the case of Rental Fleet Machines, date of assignment to Rental Fleet.
Such warranty is extended only to the buyer who purchases the equipment directly from
Blastrac or its authorized distributor. This warranty does not include expendable parts
such as, but not limited to, plugs, cutters, blades, blast wheels, wear plates, liners and
seals.
12.1.2.2 The obligation under this warranty is strictly limited to the replacement or repair, at
Blastrac’s option, of machines and does not include the cost of transportation, loss of
operating time, or normal maintenance services.
12.1.2.3 This warranty does not apply to failure occurring as a result of abuse, misuse,
negligence, corrosion, erosion, normal wear and tear, alterations or modifications made
to the machine without the express written consent of Blastrac.
12.1.2.4
Warranty request must be submitted in writing within thirty (30) days after failure.
12.1.2.5
Written authorization to return merchandise under warranty must first be obtained from
Blastrac.
12.1.2.6
Blastrac reserves the right to inspect and make the final decision on any merchandise returned
under warranty.
12.1.2.7
Blastrac offers no warranty with respect to accessories, including but not limited to, engines,
motors, batteries, tires and any other parts not manufactured by us but which the original
manufacturer warrants.
12.1.2.8
Blastrac reserves the right to make product changes or improvements without prior notice and
without imposing any obligation upon itself to install the same on its products previously sold.
12.1.2.9
The above warranty conditions can only be altered by Blastrac. Blastrac must confirm
alterations in writing for each specific transaction.
