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User Guide

Setup and basics

Summary of Contents for BBA100-1

Page 1: ...DTEK60 Version 6 0 User Guide ...

Page 2: ...Published 2016 10 06 SWD 20161006131434655 ...

Page 3: ...Personalizing your device 14 Find help for apps 15 Phone and voice 16 Phone call icons 16 Find your own phone number 16 Change your ringtone 16 Make a call 17 Answer or dismiss a call 18 Blocking calls 19 Bluetooth enabled headsets 20 View your call history 21 Phone settings 21 LTE calling 22 Wi Fi calling 24 Wireless networks 26 Connections 26 Settings 47 Change your device settings 47 Display 47...

Page 4: ... Update your device software 74 Printing 74 Security 76 Locks passwords and protecting your data 76 Finding and protecting a lost device 84 Security settings 86 Google apps 91 Find help for Google apps 91 Download an app on Google Play 91 About the Google app and Now on Tap 91 Google Chrome 91 Google Maps 92 Google Messenger 92 Legal notice 93 ...

Page 5: ...Setup and basics Your device at a glance 1 Headset jack 2 Power on off key 3 Nano SIM card and media card microSD card tray 4 Notification LED 5 Front flash User Guide Setup and basics 5 ...

Page 6: ... Your device might not recognize the SIM card or the SIM card might get stuck because it is thicker than a nano SIM card 1 Release the tray by pushing the tip of the tool provided in the box into the hole on the left side of your device If you don t have the tool that came with your device you can also use a paper clip 2 Pull out the tray completely and set it on a flat surface 3 Hold the SIM card...

Page 7: ... for pictures videos music and documents you can insert a media card microSD card 1 Release the tray by pushing the tip of the tool provided in the box into the hole on the left side of your device If you don t have the tool that came with your device you can also use a paper clip User Guide Setup and basics 7 ...

Page 8: ...ace 3 Hold the media card so that the metal contacts are facing away from you Align the notch on the media card with the notch in the larger section of the tray 4 Put the media card in the tray 5 Push the tray back into the slot User Guide Setup and basics 8 ...

Page 9: ...ide of your device To turn the screen back on press the Power on off key or tap the screen twice Move between home screens You can move between your home screens with a gesture on the screen On the screen swipe left or right Get around with navigation buttons No matter what you re doing on your device navigation buttons appear at the bottom of your screen Do any of the following To go back to the ...

Page 10: ... on the touch screen Wake up your device Tap the screen twice Select items Do any of the following To select an item tap it If the item can be opened it opens To select multiple items such as photos that you want to share or email messages that you want to delete touch and hold one item Tap more items To clear an item tap it again User Guide Setup and basics 10 ...

Page 11: ...lide your finger to scroll through a list or move between items such as photos Check your notifications You can check your latest notifications for example email messages and text messages at any time User Guide Setup and basics 11 ...

Page 12: ...rn off common settings such as Wi Fi and airplane mode Swipe down from the top of the screen once using two fingers or twice using one finger Open an app You can open one of three default apps from anywhere on your device Slide your finger up from the bottom of the screen Move your finger over the app that you want to open Lift your finger User Guide Setup and basics 12 ...

Page 13: ...o or adjust a setting such as the screen brightness Drag the slider handle to the right or left Zoom in to or zoom out from the screen If you want to see something in more detail such as a photo or part of a map you can magnify the image To zoom in slide two fingers apart User Guide Setup and basics 13 ...

Page 14: ...make it uniquely yours For example you can change your ringtone or set a picture as your wallpaper Change your device settings Change your ringtone Change your wallpaper Speed dial Add an app a widget or a shortcut to your home screen Change your font size Change how you view your recent apps and screens Set up or change a screen lock User Guide Setup and basics 14 ...

Page 15: ...Find help for apps You can learn about apps such as BlackBerry Hub BlackBerry Calendar BlackBerry Camera DTEK by BlackBerry and more at help blackberry com User Guide Setup and basics 15 ...

Page 16: ... t appear at the top of the screen your service provider might not have added your phone number to your SIM card For more info contact your service provider Change your ringtone 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Sound notification Phone ringtone 3 Tap a ringtone and then tap OK Tip To use a song or a custom sound as your ringtone move th...

Page 17: ...e tab tap a contact 2 Tap To remove the contact from your favorites touch and hold the contact Drag the contact over and then release your finger Add a phone number to your home screen You can add a phone number shortcut to your home screen When you want to call the number just tap the shortcut 1 On the home screen tap 2 Tap Shortcuts 3 Touch and hold the Direct dial shortcut and then when the hom...

Page 18: ...is unlocked in the call notification tap Answer If your device is locked touch and hold slide your finger until it covers and then release your finger 2 To dismiss a call do one of the following If your device is unlocked in the call notification tap Dismiss If your device is locked touch and hold slide your finger until it covers and then release your finger Dismiss a call and send a quick respon...

Page 19: ...in the upper right corner of the screen tap Settings Calls Call blocking 2 Select any of the checkboxes The first time that you turn on call blocking you are prompted to create a password to lock your call blocking settings To change your call blocking password tap Change call blocking password Block a caller You can stop receiving calls from a number by sending them straight to voicemail The numb...

Page 20: ...ts When you have a Bluetooth enabled headset connected to your device incoming calls are automatically received on your headset For more information about Bluetooth technology and about connecting and paring with Bluetooth enabled devices see Bluetooth technology Move a call from your headset to your device 1 In the Phone app while on a call tap 2 Do one of the following To move the call to your d...

Page 21: ...e provider for more info 1 In the Phone app in the upper right corner of the screen tap Settings Calls Voicemail 2 Do any of the following To set up voicemail tap Setup If the Voicemail number field is blank tap Voicemail number and then enter your voicemail access number If you don t have a voicemail access number contact your service provider To select a notification profile tap Sound To set the...

Page 22: ...ne app in the upper right corner of the screen tap Settings Quick responses 2 Tap the quick response you want to change 3 Type a new message 4 Tap OK To reset to the default quick responses on the Edit quick responses screen tap Reset default app LTE calling Turn on Voice over LTE and LTE video calling Voice over LTE and LTE video calling provide high definition voice and video calling using 4G LT...

Page 23: ...dial a number tap and then enter the number To call a contact tap and then tap a contact To call a speed dial contact tap and then tap a contact 2 Tap Note Depending on your service provider you might not be able to make an LTE video call to a contact directly from or Instead call the contact and then after the call connects tap Video call Switch to a voice only call During a video call tap To swi...

Page 24: ...e calls over Wi Fi networks even if you have limited or no mobile network coverage Depending on your service provider this feature might not be supported Contact your service provider for more information 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap More Wi Fi calling 3 Turn on the Wi Fi Calling switch 4 To see when your device will make Wi Fi call...

Page 25: ...Make a Wi Fi call Make sure that appears at the top of your screen 1 In the Phone app tap 2 Enter the number 3 Tap User Guide Phone and voice 25 ...

Page 26: ...ne call but you might not be able to access the Internet or view email messages You have no mobile network coverage You can only make emergency calls Your device is roaming Extra charges might apply The amount of solid color indicates the strength of the Wi Fi signal If the signal is weak your device might use more power to maintain the connection Your device is connected to a Wi Fi network but th...

Page 27: ...oth technology This feature allows you to connect to a Wi Fi network on an airplane for example Mobile network A mobile network connection allows your device to make calls and if you have a data plan use data services such as Internet browsing If your device is set up for roaming and you travel outside of your service provider s wireless coverage area in most cases your device connects to another ...

Page 28: ...r device If you turn off data services your device can t send or receive data over the mobile network and many features and apps might not work correctly 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Data usage 3 If necessary tap the Cellular tab 4 Turn off the Cellular data switch To turn on data services turn on the Cellular data switch Turn off d...

Page 29: ...ce using two fingers or twice using one finger 2 Tap More Cellular networks Access Point Names 3 Do one of the following To create a new APN tap To change an existing APN tap an APN 4 Complete the fields If you don t have the required information contact your service provider 5 Tap Save To reset the default APN settings tap Reset to default Change your wireless service plan To change your wireless...

Page 30: ... network before it tries to use the mobile network Keep in mind that if you leave Wi Fi turned on your battery might lose power more quickly Connect to a Wi Fi network 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Wi Fi 3 If necessary turn on the switch 4 Tap a network 5 If necessary do one of the following Enter the password for the Wi Fi network a...

Page 31: ...oxy Auto Config and then confirm the proxy settings 8 Tap Save Delete a saved Wi Fi network If you don t want your device to connect to a Wi Fi network automatically you can delete the information used to connect to the network 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Wi Fi 3 If necessary turn on the switch 4 Tap a network and then tap Forget S...

Page 32: ... options You might need to slide your finger up to see this option 7 In the IP settings drop down list tap Static 8 Change the IP address fields 9 Tap Save Change advanced settings for your Wi Fi connections You can change advanced settings for your Wi Fi connections For example you can set whether your Wi Fi connection remains active when your device sleeps and you can change the Wi Fi frequency ...

Page 33: ...d on Swipe down from the top of the screen once using two fingers or twice using one finger Tap Wi Fi Check that the switch is turned on Try turning airplane mode on and off Learn how to turn on airplane mode Check that your password for the Wi Fi network is correct Turn off your device and then turn it on again Delete the information used to connect to the Wi Fi network and then try to connect ag...

Page 34: ...d then pair the two devices Some paired devices for example a car kit usually connect to your device automatically Turn on Bluetooth technology If you turn on Bluetooth technology your device is discoverable and visible to other Bluetooth enabled devices nearby 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Bluetooth 3 Turn on the switch To turn off ...

Page 35: ...he name of a paired device as it appears on your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Bluetooth 3 Tap beside the device you want to change 4 Make your changes 5 Tap OK Delete a paired Bluetooth enabled device If you no longer want to connect to a Bluetooth enabled device you can delete the device from the list of paired devices 1 Swi...

Page 36: ...h Your device must be paired with and connected to the car kit and your contacts must be synced with the car kit For information on how to use the car kit see the documentation that came with the vehicle Turn on Bluetooth technology for Google Voice Search To use Google Voice Search when your device is connected to a Bluetooth enabled car kit you must turn on the Bluetooth headset switch in the Go...

Page 37: ...set Human Interface Device Profile HID This profile allows you to connect your device to a Bluetooth enabled device such as a keyboard or mouse Human Interface Device over Gatt Profile HOGP This profile allows you to connect your device to a Bluetooth Smart device such as a keyboard or mouse Message Access Profile MAP This profile allows a car kit to access messages on your device and lets you bro...

Page 38: ... Port or Personal Area Network profile I keep losing the connection with my Bluetooth enabled car kit Check that your car kit is using the latest software version For more information about your car kit s software version see the documentation that came with your car kit Move your device to another location in your vehicle or turn your device to face another direction The location of your device s...

Page 39: ... of another NFC enabled device or an NFC tag 3 To send a file if necessary touch your device screen When the devices connect you might hear a sound or your device might vibrate Tip If you can t share content try using the Android Beam feature Open a screen that shows what you want to share Tap Share Android Beam Complete the instructions on the screen Change the NFC settings 1 Swipe down from the ...

Page 40: ... Internet tethering allows another device such as a laptop or tablet to share your device s connection to the mobile network You can connect the other device to your BlackBerry device using a USB cable or if both devices are Bluetooth enabled you can use Bluetooth technology instead Additional charges might apply for using Internet tethering Mobile hotspot When you use the mobile hotspot feature y...

Page 41: ...ange your settings tap Set up Mobile Hotspot Make your changes and then tap Save To stop sharing your Internet connection turn off the Mobile Hotspot switch View a list of devices that are connected to your mobile hotspot Make sure that mobile hotspot is turned on 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap More Tethering Mobile Hotspot Connected ...

Page 42: ... the screen once using two fingers or twice using one finger Tap More Tethering Mobile Hotspot and then tap Set up Mobile Hotspot Tap the Show password checkbox VPN A connection to a virtual private network VPN allows your device to use a wireless network connection to send data to and receive data from a private network For example a VPN connection allows your device to connect securely to your o...

Page 43: ...wice using one finger 2 Tap More VPN 3 Tap Always on VPN 4 Complete the instructions on the screen To turn off always on mode on the VPN screen tap Always on VPN None OK Change or delete a VPN profile 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap More VPN 3 Tap beside the VPN profile you want to change or delete 4 Do one of the following Change the ...

Page 44: ...by the device owner guest and any user profiles on the device Only the device owner can change the data usage settings If you exceed the data limit of your plan your service provider might charge you additional fees For more information about your data limit check your wireless service plan Monitor your wireless data usage You can check how much data you use by wireless network type time period ap...

Page 45: ...nd turn on the Cellular data switch 4 Turn on the Set cellular data limit switch and then tap OK 5 At the top of the graph drag the red line up or down Stop sending background data over the mobile network To reduce the amount of data that your device uses when connected to the mobile network you can stop apps and services from sending data when you aren t actively using the app or service If you r...

Page 46: ... the background and prevent your device from downloading large files when it s connected to certain Wi Fi networks 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Data usage Network restrictions 3 Tap a network name User Guide Wireless networks 46 ...

Page 47: ...ur fingers apart or together to zoom in or zoom out 5 Tap Set wallpaper Tip To change your wallpaper touch and hold a blank area on a home screen Tap Wallpapers Tap a wallpaper or a Live Wallpaper To use a picture as your wallpaper tap Select image and tap a picture Take a screenshot Press and hold the Volume down key and the Power on off key at the same time To find your screenshot in the Photos ...

Page 48: ...ge input Language 3 Tap a language Change how you view your recent apps and screens When you tap you see a tiled view a masonry view or a rolodex view of your recent apps and screens You can change the view to suit your preferences 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Display Recents 3 Select a view 4 Tap Done Turn on or turn off screen rot...

Page 49: ...es to sleep To show dreams right away tap Start now To download or buy more dreams from the app store tap Install More Dreams Set when to Daydream When the Daydream feature is on you can set when dreams display on your device 1 On the Daydream screen tap When to daydream 2 Tap While docked While charging or Either Set the wait time for sleep mode Set the length of time that your device remains ina...

Page 50: ...ou re casting to and tap Disconnect Use your device as a flashlight 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap To turn off the flashlight tap Convenience key Customize the Convenience key Your device can perform a specific action when you press the Convenience key the round key on the right side of your device For example you can speed dial one o...

Page 51: ...tize a notification 1 Swipe down from the top of the screen with one finger 2 Touch and hold a notification 3 Tap 4 Turn on the Block all or Treat as priority switch Dismiss a notification 1 Swipe down from the top of the screen with one finger 2 Swipe left or right on a notification Note To dismiss all of your notifications at once tap or Clear All View notifications for a single app 1 Swipe down...

Page 52: ...n off notification sounds for new emails open BlackBerry Hub open the Settings screen and change the notification settings for your email account Change the default notification sound The default sound only applies to apps that are set to use the default 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Sound notification Default notification ringtone 3...

Page 53: ...ons on You can use priority only mode to receive the notifications that are most important to you while keeping everything else silent 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Priority only More settings Priority only allows 3 Choose the types of notifications you want to keep on Turn off all sounds and notifications except calls 1 Swipe down f...

Page 54: ...he Treat as priority switch If available to set a custom LED color for the app turn on the Customize LED Color switch Tap LED Color and then tap a color To stop seeing notifications slide onto the top of your screen turn off the Allow peeking switch To hide notification contents on the lock screen turn on the Hide sensitive content switch To see this switch a screen lock option such as a password ...

Page 55: ... owner info to your lock screen You can add your name a personal message or any other information that displays on your device when the screen is locked 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Security Lock screen message 3 Type your name or the message you want to display on the lock screen and tap Save BlackBerry Productivity Tab The BlackBe...

Page 56: ...add an event task or contact tap To compose an email tap Customize the BlackBerry Productivity Tab settings You can adjust the BlackBerry Productivity Tab to best suit your needs and find what works for you 1 Swipe in on the tab toward the center of the screen 2 Tap and then do any of the following To remove the tab from your screen tap Remove To turn on the tab in Display settings turn on the Pro...

Page 57: ...Explore 5 Touch and hold a file or folder 6 Do any of the following actions To share a file tap and then select how you want to share the file To copy a file or folder tap Copy to and then select where you want to copy the file to Tap Copy To delete a file or folder tap Tip To select multiple files or folders touch and hold a file or folder and then tap each additional file or folder To select all...

Page 58: ...et and then tap the notification to download the driver A Class 10 card or faster is required to record videos in Ultra HD 4K Learn how to insert a media card Delete the data from your media card To help protect your privacy you can format your media card to permanently delete all of the data Depending on the amount of data this process might take some time CAUTION When you format your media card ...

Page 59: ...the item For example to see which apps are using the most storage space tap Apps Free up storage space You may notice slower performance on your device if your device s internal storage space is full or almost full You can try removing unnecessary files and clearing cached data to free up space and improve your device s performance 1 Swipe down from the top of the screen once using two fingers or ...

Page 60: ...ur computer 5 Go to the files or folders that you want to copy 6 Drag and drop the files or folders into the desired folders 7 If necessary before disconnecting your device on your computer right click your device s drive Click Eject Change how your device connects to your computer Each time you connect your device to your computer by default your device connects in charging mode and a notificatio...

Page 61: ...ring your device in extremely hot or cold places such as on a vehicle dashboard Avoid leaving your device turned off for an extended periods when the battery power level is low If you plan to store your device for an extended period partially charge the battery and put the device in a cool dry place Battery and charging icons The battery power level icons appear at the top of the screen Icon Descr...

Page 62: ... select the Off option How can I extend battery life To save battery power your device automatically goes to sleep when you aren t using it and apps that you don t use regularly are put in standby mode If your battery is still draining quicker than expected you can change some device settings to extend battery life Swipe down from the top of the screen once using two fingers or twice using one fin...

Page 63: ... battery power you can turn on battery saver to limit features that use the most power such as vibration location services and data services You can set battery saver to turn on automatically when your battery power reaches a certain percentage Note When battery saver is turned on some applications and messaging services that rely on syncing might not update unless you open them 1 In the device se...

Page 64: ...rogram is available only in certain areas View the safety warranty and privacy information for your device Take a moment to review the license agreement limited warranty safety information and privacy policies for your device These documents are available from your device settings screen They contain important information about terms and conditions of use the battery other important safety precaut...

Page 65: ...s and data in the guest profile are permanently deleted from the device You control whether the guest can make and receive phone calls User While the guest profile allows you to let someone borrow your device occasionally you can create a user profile for someone that you share your device with frequently A user profile creates a separate space on the device where another person can use device fea...

Page 66: ...screen without having to unlock the screen first 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Users 3 Select the Add users when device is locked checkbox Allow a user to make calls and send text messages You can set whether a guest or user can make or receive calls when they use the guest profile or a user profile on your device You can also set wh...

Page 67: ...pace or user profile space on your device A guest can tap Delete Guest from this device A user can tap Delete username from this device Advanced interactions Flip to mute If this feature is turned on when you receive a call and it isn t a convenient time to respond you can turn your device facedown on a flat surface to silence the ringtone or vibration You still receive a notification of the misse...

Page 68: ...n location services on or off 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Location 3 At the top of the screen turn the switch on or off Turn on accelerated location Accelerated location is designed to find your location accurately and quickly even when you re inside a building 1 Swipe down from the top of the screen once using two fingers or twice...

Page 69: ...om the top of the screen once using two fingers or twice using one finger 2 Tap Accounts Add account 3 Tap the type of account that you want to add 4 Complete the instructions on the screen If you added an email account to your device you can send and respond to messages using the BlackBerry Hub To add an email account to the BlackBerry Hub in the BlackBerry Hub tap Add account Complete the instru...

Page 70: ...e following types of data can be backed up to a Google account Google Calendar settings Wi Fi networks and passwords Home screen wallpapers Gmail settings Apps installed on Google Play Display settings Language and input settings Date and time settings Third party app settings and data depending on the app Google Drive Some apps back up application data in Google Drive To check which apps are back...

Page 71: ...Google account that you use to back up device data 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Backup reset Backup account 3 Do one of the following Tap an account Tap Add account Complete the instructions on the screen Delete your device data with a factory reset Before you switch to a new device or give away your current device you should delete...

Page 72: ... to speech engine on Google Play Google Now voice assistant answers questions makes recommendations and performs actions Voice dictation allows you to dictate text instead of typing Closed or open captioned multimedia content is available Personalize your closed caption settings by adjusting character size color opacity or font Display features such as color inversion and color correction are appl...

Page 73: ...upported depending on your BlackBerry device model Hearing aid compatibility ratings are available online at BlackBerry Accessibility 1 In the Phone app in the upper right corner of the screen tap 2 Tap Settings Accessibility 3 Select the Hearing aids checkbox or turn on the Hearing aids switch Turn on TTY support TTY support is designed to allow your device to connect with an external TTY device ...

Page 74: ... to download and install and require that you restart your device To help prevent issues keep your device connected to a power source and a reliable Wi Fi network while the update is in progress Printing Print from your device You can print webpages photos documents and more from your device using compatible Wi Fi or Bluetooth enabled printers and printers connected to your computer Not all applic...

Page 75: ... add it manually 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Printing 3 Tap the printer service for the printer that you want to use If the printer service is turned off turn it on 4 Tap Add printer 5 Follow the instructions on the screen Printing using Google Cloud Print You can use Google Cloud Print to print from your device to a Cloud Ready pr...

Page 76: ...e to figure out PIN A PIN must contain a minimum of four numbers The more numbers there are in your PIN the more secure your screen lock Pattern A pattern is a continuous line that connects four or more dots on a grid You trace your pattern to unlock your device Fingerprint You can touch the fingerprint scanner to unlock your device quickly If you use this type of screen lock you must also set up ...

Page 77: ...p a PIN for your SIM card which you can use to help prevent unauthorized use of your SIM card in another device For example if you lose your SIM card and someone tries to use it in another device the SIM card can t be used unless the PIN is entered correctly Network lock and unlock codes To use a SIM card from another service provider for example if you re traveling and want to use a local service...

Page 78: ...tructions on the screen Set your screen lock options After you set up a screen lock for your device you can set up your screen lock options For example you can set how long your device can be inactive before it automatically locks and whether your device automatically deletes your device data if you enter your password incorrectly ten times 1 Swipe down from the top of the screen once using two fi...

Page 79: ...rent languages field of Kühe Instead of field of cows Mix character sets größere3 stre4gth Use the first letter from each word in a sentence Tqbfjotld Instead of The quick brown fox jumps over the lazy dog Combine misspelled words SimzleGarph Instead of SimpleGraph Set up the fingerprint scanner The fingerprint scanner provides a fast convenient way to unlock your device make purchases or sign in ...

Page 80: ...mber over a specific location on a picture You choose the number location and picture It is difficult for another person to guess your picture password even if the other person watches you unlock your screen Before you can set up the Picture Password feature you must set up a screen lock that uses either a password or a PIN If you enter your picture password incorrectly five times your device prom...

Page 81: ... you might need to turn on or set up other features on your device such as Bluetooth technology NFC Google Maps Ok Google voice detection a trust agent or a wireless network connection 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Security Smart Lock 3 Enter your password PIN or pattern and then tap Next 4 Do any of the following To keep your device...

Page 82: ...he PIN is entered correctly After you set up a PIN for your SIM card you must enter the PIN from the lock screen to use your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Security Set up SIM card lock 3 Turn on the Lock SIM card switch 4 Type a PIN and then tap OK To remove the PIN from your SIM card turn off the Lock SIM card switch Type the...

Page 83: ...3 Tap a smart card reader 4 Do one of the following Tap Set PIN Tap Change PIN 5 Complete the instructions on the screen Troubleshooting Locks passwords and protecting your data I forgot my password PIN or pattern For security reasons the only way that you can reset your screen lock without knowing the password PIN or pattern is to delete all of your device data and set up the device again You can...

Page 84: ... device is lost or stolen If you have a remote device management app such as Android Device Manager set up on your device visit the remote device management website and sign in Depending on the remote device management app installed on your device you might be able to Lock your device Make your device ring Add a phone number or message to the home screen of your device View the approximate locatio...

Page 85: ...data from your device If your device is turned off doesn t have a valid SIM card in it or isn t connected to the wireless network the Android Device Manager will complete the request the next time your device is turned on and connected to the wireless network The Android Device Manager app is preloaded on your device If someone you know loses an Android device you can let that person log in to the...

Page 86: ...ater don t want the app to have access to a permission turning off a permission stops the app from working correctly If you don t want the app to have access to a permission you should uninstall the app from your device Turn a permission on or off for an app You can turn a permission on or off to control what features or personal information an app or an Android OS system service can access When y...

Page 87: ... twice using one finger 2 Tap Google Security 3 Turn on the Scan device for security threats switch About screen pinning Screen pinning lets you pin one app into the foreground on your device The feature disables the and buttons on your device so that the only way to close a pinned app is to unpin the screen You can set up screen pinning so that you must enter your screen lock to unpin the screen ...

Page 88: ...e top of the screen once using two fingers or twice using one finger 4 Tap Security Install from SD card Your device only displays certificates and keystores that are not already installed on your device 5 Find and tap the certificate or keystore that you want to install 6 If necessary type the password for the certificate or keystore and then tap OK After the certificate or keystore is installed ...

Page 89: ... and control the level of security on your BlackBerry device DTEK is preloaded on your device and updates are available from the Google Play store Evaluating how security features are set up on your device DTEK evaluates how or if you have set up security features on your device including screen lock factory reset protection and remote device management DTEK assigns an overall security rating to y...

Page 90: ... Access the location of your device Send a text message SMS or MMS from your device Turn the microphone on or off Get the latest info about DTEK at help blackberry com User Guide Security 90 ...

Page 91: ...oogle Now cards Google Now cards contain personalized info such as weather updates for your location or directions to the next event on your agenda Now on Tap extends the features of the Google app to show you relevant information based on the app that you re using For example if you and a friend are using BBM to discuss meeting at a restaurant Now on Tap can provide a card with ratings for the re...

Page 92: ...find help for Google Maps in the Maps app tap Help or visit the Google Maps Help Center For information about changing your location settings see the help for Location services Google Messenger You can use the Google Messenger app to send receive and manage text messages including SMS and MMS messages To find help for Google Messenger in the Messenger app tap Help feedback or visit support google ...

Page 93: ...ation hardware or software products or services including components and content such as content protected by copyright and or third party websites collectively the Third Party Products and Services BlackBerry does not control and is not responsible for any Third Party Products and Services including without limitation the content accuracy copyright compliance compatibility performance trustworthi...

Page 94: ...PPLIER INDEPENDENT CONTRACTOR OF BLACKBERRY OR ANY AFFILIATES OF BLACKBERRY HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION Prior to subscribing for installing or using any Third Party Products and Services it is your responsibility to ensure that your airtime service provider has agreed to support all of their features Some airtime service providers might not offer Internet browsi...

Page 95: ...to the following smartphone models BBA100 1 BBA100 2 BlackBerry Limited 2200 University Avenue East Waterloo Ontario Canada N2K 0A7 BlackBerry UK Limited 200 Bath Road Slough Berkshire SL1 3XE United Kingdom Published in Canada User Guide Legal notice 95 ...

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