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CHAPTER 4: Programming the Voice Pro System
You can customize your Voice Pro system by:
• recording up to 99 greetings to direct your callers (Program 25).
• recording a weekend greeting and enabling weekend mode (Programs 33 and
34).
• recording a night greeting and enabling night mode (Program 12).
Customized greetings should:
• let the caller know they have reached you by introducing yourself or your
company name.
• direct the caller by stating the available options. (For example, “If you know
your party’s extension, please dial it now.”)
• inform the caller of your business hours.
• For night and weekend greetings, inform the caller that you are not currently
in the office. Let the caller know when someone will be available to take their
phone call.
Station mailboxes:
• are automatically assigned to each station.
• are accessed by dialing 3 + station number (for example 315 for station 15),
from the main greeting. * + 3 + station number, from another extension on
the Voice Pro System. * 300, from your extension, for auto login.
• can each be programmed to answer with a personal greeting.
• are automatically assigned the default password, 4321.
• can receive two messages simultaneously, which greatly reduces the risk of
missing an important message.
