Black Box 37687, User Manual

Page: 177 / 212

Terminal Server User Guide
Terminals/PC Problems
Page 177
Electrical noise If your equipment (especially cables) is near any high voltage
equipment it may be picking up electrical noise which is corrupting
the data signals. Check the stats screen of the unit (check Line Stats
for malformed characters). Ensure all cables are correctly screened
and attempt to keep them away from high voltage equipment.
Software application
error If there are problems whenever a certain application is used then the
fault may lie with the software. Check the manuals to ensure the
application is configured correctly. Note that many fax packages will
not work properly with remote ports.
Problem Action required