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9. Warranty and Claims
9.1.
The Manufacturer guarantees the compliance of the unit with the requirements of
Specifications, provided the Customer follows the operation, storage and
transportation instructions.
9.2.
The warranted service life of the unit from the date of its delivery to the Customer is
24 months (excluding expendable parts mentioned in
8.5.
). For extended warranty,
contact your local Biosan representative or our service department through the
Technical support
section on our website at the link below.
9.3.
Warranty covers only the units transported in the original package.
9.4.
If any manufacturing defects are discovered by the Customer, an unsatisfactory
equipment claim shall be compiled, certified and sent to the local distributor
address. To obtain the claim form, visit section
Technical support
on our website
at link below.
Technical support
9.5.
The following information will be required in the event that warranty or post-warranty
service comes necessary. Complete and retain for your records.
Model
Labaqua HPLC / Labaqua Bio water purification system
Serial number
Date of sale
