Appendix A Technical Information
A.1 Troubleshooting
The following table can help you solve problems when installing the device. If you cannot solve the problem, contact
your dealer for more information.
Symptom
Solution
None of the LEDs lights up on
the router.
Check the power supply to the router (power source, ON/OFF switch, main power
outlet).
You have forgotten the access
password for the router.
Ignore the configuration through the RST button (as explained in the relevant sec-
tion).
The
LAN Switch
LED never
lights up in green.
Check the Ethernet cable and the connection to the network.
Check the appropriate license is available for its use.
The
Eth WAN
LED never lights
up in green.
Check the Ethernet cable and the connection to the network.
The
Wi-Fi
LED never lights up in
green.
Check the router’s configuration and that for the remote station(s).
Check the appropriate license is available for its use.
The
USB
LED never lights up in
green.
Check that the device inserted in the USB connector is supported by the router.
Please check the bintec website http://www.bintec-elmeg.com to get the list of 3G
USB modems that are supported.
Check the appropriate license is available for its use.
A.2 Updating the software
The bintec RM3000 router family can be updated to new releases. Please contact your distributor for further details
on new releases.
There are various ways to update a bintec router. For further information, please see manual: “bintec-
Dm 748-I Soft-
ware Updating
”.
The software required to update bintec routers is supplied in a format known as distribution. This consists of a
single file which contains all the files needed to update your device as well as in-depth information on the contents of
the files.
A.3 Connecting to the device
A.3.1 Connecting using the local console (Aux connector)
The bintec RM3000 router has an RJ45 female connector on the front panel known as “ Aux .”, which provides ac-
cess to the device local console.
bintec elmeg
Technical Information
RM3000 Router
27
