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Appendix

111

BiPAC 6300VNP User Manual

Appendix: Product Support & Contact

Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you
cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you
purchased this product.

Contact Billion

WORLDWIDE

http://www.billion.com

MAC OS is a registered Trademark of Apple Computer, Inc.

Windows 7/98, Windows NT, Windows 2000, Windows ME, Windows XP, and Windows Vista are registered
Trademarks of Microsoft Corporation.

Summary of Contents for BiPAC 6300VNP

Page 1: ...BiPAC 6300VNP VoIP Wireless N VPN Broadband Router User Manual Version release v1 02b dt28 Last revised July 2 2014...

Page 2: ...n Windows Vista IPv4 12 Configuring PC in Windows XP IPv4 14 Configuring PC in Windows 2000 IPv4 15 Configuring PC in Windows 98 ME 16 Configuring PC in Windows NT4 0 17 Network Configuration IPv6 18...

Page 3: ...78 Access Management 81 Device Management 81 SNMP 82 Universal Plug Play 83 Dynamic DNS 84 Access Control 86 Packet Filter 88 CWMP TR 069 92 Parental Control 94 SAMBA FTP Server 95 Maintenance 99 User...

Page 4: ...reless access is available everywhere in the house or office If your network requires wider coverage the built in Wireless Distribution System WDS allows you to expand your wireless network without ad...

Page 5: ...agement Universal Plug and Play UPnP Compliance Voice over IP compliant with SIP standard Two FXS ports for connecting to regular analog telephones Call Waiting Conference Call Speed Dial Return Call...

Page 6: ...ts WEP supported for encryption WPS Wi Fi Protected Setup for easy setup Wireless Security with WPA PSK WPA2 PSK support WDS repeater function support USB Application Server Storage NAS Samba server F...

Page 7: ...VoIP phone port 2 RJ 11 FXS phone ports to connect with 2 regular analog phones USB USB 2 0 port for storage service Ethernet 4 port 10 100 1000Mbps auto crossover MDI MDI X Switch EWAN RJ 45 Gigabit...

Page 8: ...nd have it repaired at a qualified service center 9 Avoid using this product and all accessories outdoors 9 Do not use the same power source for the BiPAC 6300VNP on other equipment 9 Do not use the r...

Page 9: ...ission speed is at Gigabit speed 1000Mbps Orange Transmission speed is at 10 100Mbps Ethernet Port 1 4 Blinking Data being transmitted received USB Green Connecting to a USB dongle or a hard drive Gre...

Page 10: ...s 1000Mbps 5 Gigabit EWAN Connect to Fiber Cable xDSL Modem with a RJ 45 cable 6 Reset After the device is powered on press it 6 seconds or above to restore to factory default settings this is used wh...

Page 11: ...Cabling One of the most common causes of problems is bad cabling Make sure that all connected devices are turned on Check the front panel to verify LAN LED status If you don t see LAN LEDs on please...

Page 12: ...attached PC must be in the same subnet and have an IP address in the range between 192 168 1 1 and 192 168 1 253 The easiest way is to configure the PC is to obtain an IP address automatically from th...

Page 13: ...Windows 7 IPv4 1 Go to Start Click on Control Panel 2 Then click on Network and Internet 3 When the Network and Sharing Center window pops up select and click on Change adapter settings on the left w...

Page 14: ...4 then click Properties 6 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to exit the setting 7...

Page 15: ...to Start Click on Network 2 Then click on Network and Sharing Center at the top bar 3 When the Network and Sharing Center window pops up select and click on Manage network connections on the left win...

Page 16: ...4 then click Properties 6 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to exit the setting 7...

Page 17: ...l Panel 2 Then click on Network and Internet 3 In the Local Area Connection Status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5 Select the Obtain an IP address auto...

Page 18: ...le click on Network and Dial up Connections 2 Double click Local Area Connection 3 In the Local Area Connection Status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5...

Page 19: ...anel double click on Network and choose the Configuration tab 2 Select TCP IP NE2000 Compatible or the name of your Network Interface Card NIC in your PC 3 Select the Obtain an IP address automaticall...

Page 20: ...g PC in Windows NT4 0 1 Go to Start Settings Control Panel In the Control Panel double click on Network and choose the Protocols tab 2 Select TCP IP Protocol and click Properties 3 Select the Obtain a...

Page 21: ...Windows 7 IPv6 1 Go to Start Click on Control Panel 2 Then click on Network and Internet 3 When the Network and Sharing Center window pops up select and click on Change adapter settings on the left w...

Page 22: ...then click Properties 6 In the TCP IPv6 properties window select the Obtain an IPv6 address automatically and Obtain DNS Server address automatically radio buttons Then click OK to exit the setting 7...

Page 23: ...to Start Click on Network 2 Then click on Network and Sharing Center at the top bar 3 When the Network and Sharing Center window pops up select and click on Manage network connections on the left win...

Page 24: ...6 then click Properties 6 In the TCP IPv6 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to exit the setting 7...

Page 25: ...Windows XP but you need to install it first Please follow the steps to install IPv6 1 On the Desktop Click Start Run type cmd then press Enter key in the keyboard the following screen appears 2 Key i...

Page 26: ...ctively Attention If you ever forget the username password to login to the router you may press the RESET button up to 6 seconds then release it to restore the factory default settings Caution After p...

Page 27: ...mation as illustrated in the following table and keep it for reference PPPoE Username Password Service Name and Domain Name System DNS IP address it can be automatically assigned by your ISP when you...

Page 28: ...ess of your router which by default is 192 168 1 254 and click Go a user name and password window prompt appears The default username and password is admin and admin respectively for the Administrator...

Page 29: ...ter System Log Advanced Setup Firewall Routing NAT Static DNS QoS Interface Grouping Port Isolation Time Schedule Statistics VoIP Basic Media Advanced Speed Dial Call Features DHCP Table Access Manage...

Page 30: ...tly loaded in the router MAC Address A unique number that identifies the router Date Time Set the router time and date See the Time Zone section for more information Click this link to turn to Time Zo...

Page 31: ...t Gateway The IP address of the default gateway LAN IP Address LAN port IPv4 address Subnet Mask Prefix Length Dispaly current LAN port IP subnet mask and prefix length DHCP Server Display DHCPv4 and...

Page 32: ...Device Configuration Status 29 BiPAC 6300VNP User Manual System Log In system log you can check the operations status and any glitches to the router Refresh Press this button to refresh the statistics...

Page 33: ...e latest second Transmit Collision This is the number of collisions on this port Transmit Error Frames This field displays the number of error packets on this port Recieve Statistics Receive Frames Th...

Page 34: ...ld displays the number of error frames transmitted until the latest second Transmit Drop Frames This field displays the number of drop frames transmitted until the latest second Recieve Statistics Rec...

Page 35: ...latest second Transmit Collision This is the number of collisions on this port Transmit Error Frames This field displays the number of error packets on this port Recieve Statistics Receive Frames Thi...

Page 36: ...me The total remaining interval since the IP assignment to the PC Disk Status Partition Display the USB storage partition Disk Space KB Display the total storage space of the NAS in Kbytes unit Free S...

Page 37: ...l of your Phone_1 and or Phone 2 Phone The phone you registered in the VoIP Basic page Call Log Select a history log you wish to view Start Time The start time of the call Caller Name Display incoming...

Page 38: ...your device The Quick Start Wizard is a helpful guide for the first time users to the device For detailed instructions on configuring WAN settings see refer to the Interface Setup section Click NEXT t...

Page 39: ...nt to connect to the Internet wirelessly on your PCs Click NEXT to continue Step 4 ISP Connection Type Set up your Internet connection 4 1Select an appropriate WAN connection protocol then click NEXT...

Page 40: ...selected EWAN PPPoE please enter PPPoE account information provided by your ISP Click NEXT to continue Step 5 Quick Start Completed The Setup Wizard has completed Click on BACK to modify changes or mi...

Page 41: ...cess and configure the available features in the following Interface Setup Advanced Setup VoIP Access Management and Maintenance These functions are described in the following sections Interface Setup...

Page 42: ...ation Interface Setup 39 BiPAC 6300VNP User Manual Internet EWAN Multi Service Service Index The index marks the EWAN interface of different ISP type ranging from 0 7 Service Summary The overall servi...

Page 43: ...P form IP address from by four IP octets separated by a dot xx xx xx xx The Router will not accept the IP address if it is not in this format PPPoE Select this option if your ISP requires you to use a...

Page 44: ...se enter the specific IP address you get from ISP and the following IP subnet mask and gateway address IP Subnet Mask The default is 0 0 0 0 User can change it to other such as 255 255 255 0 Type the...

Page 45: ...ose Disable in the Obtain IPv6 DNS field please type the exactly primary and secondary DNS MLD Proxy MLD Multicast Listener Discovery Protocol is to IPv6 just as IGMP to IPv4 It is a Multicast Managem...

Page 46: ...mmediate area usually the same building or floor of a building IPv4 Parameters IP Address Enter the IP address of Router in dotted decimal notation for example 192 168 1 254 factory default IP Subnet...

Page 47: ...ts and responses between the remote server and the clients Enter the IP address of the actual remote DHCP server in the Remote DHCP Server field in this case When DHCP is used the following items need...

Page 48: ...uter will take the same WAN s prefix to LAN side if the field is empty MLD Snooping Similar to IGMP Snooping but applicable for IPv6 DHCPv6 Server There are two methods to dynamically configure IPv6 a...

Page 49: ...dvertised by routers but they can obtain such information like DNS from DHCPv6 Server Stateful If selected the PCs in LAN will be configured like in IPv4 mode thus obtain addresses and DNS information...

Page 50: ...User Manual Wireless This section introduces the wireless LAN and some basic configurations Wireless LANs can be as complex as a number of computers with wireless LAN cards communicating through acces...

Page 51: ...ragmentation Threshold The threshold number of bytes for the fragmentation boundary for directed messages It is the maximum data fragment size that can be sent Enter a value between 256 and 2346 even...

Page 52: ...ure greatly simplifies the steps needed to create a Wi Fi network for a residential or an office setting WPS supports 2 types of configuration methods which are commonly known among consumers PIN Meth...

Page 53: ...e The default key is key 1 Note When you enable WPS function this WEP function will be invalid And if you select one of WEP 64Bits WEP 128Bits the following prompt box will appear to notice you WPA PS...

Page 54: ...Device Configuration Interface Setup 51 BiPAC 6300VNP User Manual MAC Address Enter the AP MAC addresses in XX XX XX XX XX XX format of the peer connected AP...

Page 55: ...ser Manual Wi Fi Protected Setup WPS Example I PIN Method Personal Information Number Configure AP as Registrar 1 Jot down the client s Pin e g 04640776 from the WPS utility e g Ralink Utility 2 Enter...

Page 56: ...Launch the wireless client s WPS utility e g Ralink Utility Set the Config Mode as Enrollee press the WPS button on the top bar select the AP e g Billion_AP from the WPS AP List column Then press the...

Page 57: ...Device Configuration Interface Setup 54 BiPAC 6300VNP User Manual 4 The client s SSID and security setting will now be configured to match the SSID and security setting of the registrar router...

Page 58: ...as Enrollee 1 Jot down the AP PIN Code e g 03454435 from the BiPAC 6300VNL Press Start WPS 2 Launch the wireless client s WPS utility e g Ralink Utility Set the Config Mode as Registrar Enter the PIN...

Page 59: ...now be configured to match the SSID and security setting of the registrar client 4 Now to make sure that the setup is correctly done cross check to see if the SSID and the security setting of the regi...

Page 60: ...s WPS Utility e g Ralink Utility Set the Config Mode as Enrollee Then press the WPS button and choose the correct AP e g Billion_AP from the WPS AP List section before pressing the PBC button to run...

Page 61: ...02 You need to know the MAC address of the devices you wish to filter SSID Index Select the targeted SSID you want the MAC filter rules to apply to Active Select Activated to enable MAC address filter...

Page 62: ...on Advanced Setup 59 BiPAC 6300VNP User Manual Advanced Setup Advanced Step provides advanced features including Firewall Routing NAT Static DNS QoS Internet Grouping Port Isolation and Time Schedule...

Page 63: ...se private IP addresses that cannot be directly accessed from the Internet Firewall To automatically detect and block Denial of Service DoS attacks such as Ping of Death SYN Flood Port Scan and Land A...

Page 64: ...oute uses Metric It represents the cost of transmission for routing purposes The number need not be precise but it must be between 1 and 15 Interface Media channel selected to append the route Edit Ed...

Page 65: ...session there are VPN Passthrough SIP ALG DMZ and Virtual Server provided to solve these nasty problems NAT Status Enabled It depends on ISP Connection Type in Internet settings VPN Passthrough VPN p...

Page 66: ...t received does not use a port number used by any other Virtual Server entries DMZ for Indicate the related WAN interface which allows outside network to connect in and communicate Note Here you can s...

Page 67: ...need to configure your router to forward these incoming connection attempts using specific ports to the PC on your network running the application You will also need to use port forwarding if you wan...

Page 68: ...otocol Version 3 443 TCP UDP HTTPS 1503 TCP T 120 1720 TCP H 323 7070 UDP RealAudio Using port forwarding does have security implications as outside users will be able to connect to PCs on your networ...

Page 69: ...in to the Gateway and go to Configuration Advanced Setup NAT Virtual Server FTP server uses TCP protocol with port 21 Enter 21 to Start and End Port Number BiPAC 6300VNP will accept port 21 requests f...

Page 70: ...ciated with networking equipment for the purpose of locating and addressing these devices worldwide An often used analogy to explain the Domain Name System is that it serves as the phone book for the...

Page 71: ...e you wish Please notice that only when the packet fulfill every detail setting conditions here then this packet will be remarked as the priority queue of each rule The non selected setting part will...

Page 72: ...her even if they are not located on the same network switch Similarly they may also have been split into two different groups even if they are on the same switch Each group will perform as an independ...

Page 73: ...Example Create two EWAN services Service0 PPPoE and Service1 Bridge You are going to group the ports and services into two working group as shown below Group Index Group Port 0 EWAN0 LAN1 LAN2 WLAN1 1...

Page 74: ...evices in all these ports can have access to each other NOTE The maximum WLAN Wireless SSID is up to 4 By default only a SSID is being activated The most typical one example is to isolate all port fro...

Page 75: ...closely with router s time since router does not have a real time clock on board it uses the Simple Network Time Protocol SNTP to get the current time from an SNTP server from the Internet Time Index...

Page 76: ...same local RTP port Phone Select 1 the following parameters will be applicable to Phone1 In BiPAC 6300VNP Phone_1 and Phone_2 are allowed to be of different characteristics including different SIP reg...

Page 77: ...P Proxy Address Enter the SIP proxy address provided by your ITSP When destination and source phones are not sharing the same SIP registrar domain the SIP proxy is needed to deliver call information a...

Page 78: ...s If T 38 is disabled the analog fax signal is transmitted as the normal audio data If T 38 relay is enabled the fax signal is converted to T 38 signal G 711u Law It is a basic non compressed encoder...

Page 79: ...hone 2 to have the following configurations applied to the phone Silence Suppression VAD Enable to minimize the use of bandwidth by automatically decreasing transmission of background noise when the d...

Page 80: ...al number mapping 0 9 Phone Select Phone 1 or Phone 2 to have your set speed dial number applied to the phone If phone 1 is selected your set speed dial number is about to be applied to phone 1 Speed...

Page 81: ...ot be revealing to the called party Distinctive Ring This call feature is only available from a VoIP Service Provider which enables each telephone number to have a distinctive ring sound Note Before e...

Page 82: ...6300VNP User Manual Don t Disturb Enable 78 Disable 79 Press 78 to enable Don t Disturb feature so as to make it not ring when a call comes in while press 79 to disable Don t Disturb feature if a cal...

Page 83: ...the phone Step 6 Bill presses flash again to merge all 3 calls Step 7 Bill Larry and Mark hold a 3 way conference call from now on Case 2 When Bill and Larry are talking on the phone Bill received a...

Page 84: ...agement 81 BiPAC 6300VNP User Manual Access Management Device Management Device management offers users a way to change the embedded web server accessing port default 80 User can change the http port...

Page 85: ...for incoming Set requests from the management station Trap Manager IP Enter the IP of the server receiving the trap message when some exception occurs sent by this SNMP agent SNMPv3 Enable to activate...

Page 86: ...s XP and Windows ME natively support UPnP when the component is installed and Windows 98 users may install the Internet Connection Sharing client from Windows XP in order to support UPnP Windows 2000...

Page 87: ...s can register different WAN interfaces with different DNS es But note that first users have to go to the Dynamic DNS registration service provider to register an account Dynamic DNS Select this check...

Page 88: ...mple How to register a DDNS account Note first users have to go to the Dynamic DNS registration service provider to register an account User test1 register a Dynamic Domain Names in DDNS provider http...

Page 89: ...ol function available Rule Index This is item number Active Select to activate the rule Secure IP Address The default 0 0 0 0 allows any client to use this service to manage the BiPAC 6300VNP Type an...

Page 90: ...Device Configuration Access Management 87 BiPAC 6300VNP User Manual Default Rule 2 Index 2 an ACL rule to open Ping to WAN side...

Page 91: ...Rule Index This is item number Individual Active Select Yes to activate the rule Action This is how to deal with the packets matching the rule Allow please select White List or block selecting Black...

Page 92: ...this option be configured by an advanced user or keep 0 0 means Don t care Protocol Specify the packet type TCP UDP ICMP and ICMPv6 that the rule applies to IP MAC Filter Listing Item number Active Wh...

Page 93: ...o RTSP Packet Filter URL Filter URL Filter Select Activated to enable URL Filter URL Filter Rule Index This is item number Individual Active To give control to the specific URL access individually for...

Page 94: ...Device Configuration Access Management 91 BiPAC 6300VNP User Manual...

Page 95: ...ew as well e g modems routers gateways set top box VoIP phones At the same time the configuration of this equipment became more complicated too complicated for end users For this reason TR 069 was dev...

Page 96: ...tivated to authorize the router to send an Inform message to the ACS automatically Interval s Specify the inform interval time sec which CPE used to periodically send inform message to automatically c...

Page 97: ...sing computer without restraint MAC Address Type the MAC address es you want to block to access the internet access to the router is sustained The format of MAC address could be xx xx xx xx xx xx If y...

Page 98: ...me The sharing NetBIOS name FTP Server Activated to enable FTP sharing FTP Server Port Set the working port Well known one is 21 User can change it SAMBA FTP login account Default user admin admin it...

Page 99: ...to setup Samb 1 Go directly to Start Run enter 192 168 1 254 from LAN side SambaSvr but if you enter SambaSvr please be sure your working PC is in the same workgroup as set in the samba server set ab...

Page 100: ...ss via FTP tools Take popular FTP tool of FlashFXP for example 1 Open FlashFXP 2 Create ftp sites LAN IP WAN IP 192 168 1 254 and set the account port 3 Connect to the ftp site 2 Web FTP access 1 Ente...

Page 101: ...Device Configuration Access Management 98 BiPAC 6300VNP User Manual...

Page 102: ...ba access and FTP access user user is equipment with limited access specified by advanced users with admin account to router web and FTP SAMBA A total of 6 other accounts can be created to grant acces...

Page 103: ...Write or Read SAMBA Authority SAMBA Access Enable to grant the user access to the SAMBA server Permission Set the operation permission for the user Read Write or Read Web GUI Permission Login using t...

Page 104: ...BA and FTP New Password Type the password for the user account Confirmed Password Type password again for confirmation FTP Authority Setup FTP Access Enable to grant the user access to the FTP server...

Page 105: ...s to Interface Setup with this account Advanced Setup Enable to allowing access to Advanced Setup with this account VOIP Setup Enable to allowing access to VoIP Setup with this account Access Manageme...

Page 106: ...enter its IP address as shown above Your ISP may provide an SNTP server for you to use Synchronize time with Select the methods to synchronize the time NTP Server automatically To synchronize time wi...

Page 107: ...to update System Restart with Current Settings Restart the device with the current settings automatically when finishing upgrading Factory Default Settings Restart the device with factory default set...

Page 108: ...onfiguration Maintenance 105 BiPAC 6300VNP User Manual DO NOT turn off power off the device or interrupt the firmware upgrading while it is still in process Improper operation could damage your BiPAC...

Page 109: ...uter using the factory default settings for example after a firmware upgrade or if you have saved an incorrect configuration select Factory Default Settings to restore to factory default settings You...

Page 110: ...7 BiPAC 6300VNP User Manual Diagnostics Tool The Diagnostic Test page shows the test results for the connectivity of the physical layer and protocol layer for both LAN and WAN sides EWAN Click START t...

Page 111: ...Device Configuration Maintenance 108 BiPAC 6300VNP User Manual...

Page 112: ...Please contact your service provider or Billion for technical support You have forgotten your login username or password Try the default username admin and password admin If this fails you can restor...

Page 113: ...e the Power LED lit red please press this reset button using the end of paper clip or other small pointed object immediately 2 The router s emergency reflash web interface will then be accessible via...

Page 114: ...nual If you cannot resolve the problem with the Troubleshooting chapter please contact the dealer where you purchased this product Contact Billion WORLDWIDE http www billion com MAC OS is a registered...

Page 115: ...on between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician...

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