Biketec AG Flyer, Operating Manual

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By buying a FLYER electric bike, you are acquir-
ing a high quality, custom-assembled product
made in Switzerland. We therefore offer you
above-average warranty conditions.
34.1 Prerequisites for a warranty or
guarantee claim
BIKETEC AG grants the following guarantee
periods on its electric bikes from the date of
purchase against manufacturing and material
defects:
• Frame: 5 year guarantee against broken
frame
• Other components specific to the FLYER
(motor control unit, Display): 5 years guaran-
tee on material defects
• Motor,
• Controller,
• Control panel/screen
• Battery: 2 years (60% of the nominal capacity)
The legal warranty period of at least 2 years ap-
plies for all other parts and equipment compo-
nents. The wear on parts subject to wear is ex-
cluded from warranty and guarantee claims.
During the warranty and guarantee period,
product defects are dealt with by replacing the
parts in question or offering free repair. All
warranty and guarantee services can only be
provided by a certified FLYER specialist retailer
after prior approval by Biketec AG.
34. Warranty and guarantee conditions
The Warranty and guarantee are also
transferrable to subsequent owners. Proof of
purchase (Invoice/dated purchase document
which identifies the bike) is required for this.
The Warranty and guarantee period start
from the date of purchase, or a maximum of 6
months after the bike is shipped from the fac-
tory.
The Warraty and guarantee cover complete
bikes which undergo final assembly and tuning
at BIKETEC AG authorised retail outlets.
The guarantee does not cover damage
which is caused through normal usage and
wear (e.g. tyres, inner tubes, chains, brake
pads etc.).
It is the responsibility of the bike owner to
regularly service and care for the bike.
In some EU states, a bike which requires
registration from the category up to 45 km/h is
not permitted to ride with a trailer if a person is
being transported in the trailer. Please inform
yourself about the applicable legal regulations
for you.
34.2 Exclusions from warranty and
guarantee
The warranty and guarantee do not apply for
racing or competitive usage or as part of com-
mercial use.
This guarantee and warranty are nullified if
the FLYER electric bikes are used for anything
apart from there intended use, insufficiently
maintained, incorrectly repaired, rebuilt or
modified, damaged by an accident or by exces-
sive/incorrect use.
Guarantee and/or warranty are only valid
if original components, including those which
have been replaced, are exclusively used.
Parts subject to wear as well as work un-
dertaken by retailers is generally excluded from
guarantee claims.
• Biketec AG reserves the right to deliver or
fit goods of the same functional value when
replacing a FLYER or its components as
part of guarantee or warranty claims.
• Making use of guarantee/warranty services
does not lead to an extension of the original
period of 2 or 5 years.
Adress
Biketec AG
Schwende 1
CH - 4950 Huttwil
Telefon +41 62 959 55 55
Fax +41 62 959 55 66
info@flyer.ch
www.flyer.ch