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FREQUENTLY ASKED QUESTIONS FOR GENERAL PREPARATION
With the high performance mixer the preparation of many dishes is very simple. You only add the ingredients in the jar and select the
desired automatic programme. In no time, you can prepare delicious desserts, healthy smoothies or a delicious warm or hot soup,
and much more!
Practice makes perfect. Therefore, we have identified the most frequently asked questions with appropriate solutions for you.
If the blender get stucks.
It may be that a larger piece of food are stuck at the bottom of the jar. Turn off the device and try to remove the large pieces with the
tamper. Sometimes bubbles are formed, which you can remove with the tamper easily. If necessary add more water.
Most of the ingredients is pressed against the walls of the jar and settles there. The blades run idly.
This happens especially when less ingredients are crushed, as well as in the preparation of almond and walnut mush. A solution is that
you push the mass with the tamper from the edge towards the knife – please make sure that the device is switched off. Adding liquids
ensures that the mass remains at the bottom of the jar where it can be processed by the blades.
The mixer stucks and then strikes completely.
Your high performance mixer has a thermal protection which ensures that the device does not overheat. Please take frequent breaks
so that it can cool down. Add hard and tighter ingredients in several steps. If the overheating protection is active, please wait 45
minutes. After that time, your high performance mixer is ready to use as usual.
Almonds, walnuts, sunflower seeds and seeds are crushed in the blender, but the mush is not formulary.
Add wise neutral edible oil by tablespoons, until the knife gets a grip again and a creamy consistency develops. It often helps to stir
the nut mixture with the tamper.
Please pause while preparation to cool down the puree, as well as the device.
During long-term preparation of nut mush, a heating must be expected because of the frictional effects. You should make sure that
the mass in the jar is not heated above 42 °C due to raw food criteria where no trans fats are allowed.
