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1.2 Delivery and transport claims
Upon receiving the shredder at your place, please check for visu-
al machine damages such as damaged packing or scratched buckled
parts. If so, make a remark on all copies of the delivery bill before si-
gning for acceptance.
Also have the truck driver sign al copies of the delivery bill. Should
your shipper or the truck driver refuse to accept your claim, fully re-
ject delivery of the machine and make sure to inform us (the ma-
nufacturer) immediately. No claims will be taken into account by the
shipper or by the insurance company, if a reservation note is not ma-
de on the delivery bill. All transport damages must be notifi ed within
latest 2 days from delivery. Therefore delivery must be collected and
inspected within this term. Later claims shall be disregarded. In ca-
se of assumed but not visually clear transport damages make sure to
mark the following sentence on the delivery bill: „Reserved delivery
due to assumed transportation damages.“
Insurance and shipping companies act with extreme caution in case of
transport damages and sometimes refuse to accept responsibility.
Please make sure to provide clear and exhaustive evidence (photos)
of the claimed damages.
Thank you in advance for your help and attention to this matter.
