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13. WARRANTY / SERVICE
All ANTELOPE.PRODUCTS are subject to a warranty period of 24
months in accordance with the statutory provisions; for entre-
preneurs this period is 12 months. The electrodes represent
materials of use which are subject to natural wear and tear. In ad-
dition to the general service life of approx. one year, the durability
depends heavily on handling and proper care. For these reasons,
no guarantee of durability can be given.
If your electrodes have exceeded the warranty period of one year,
we will gladly exchange them for an appropriate material and
handling fee. In addition, there is a service fee of 19.90 €, as well
as shipping costs for the return delivery of 9.50 € and outside
Germany at 19.50 €.* These apply from the 12th month after
purchase. You will be invoiced for these after the return has been
completed.
You do not receive any guarantees in the legal sense from us,
unless this is expressly stated in the order confirmation for the
respective item. Damage that is not covered by the warranty can
be repaired at a charge. The respective costs will be determined
and communicated. If you have any questions regarding claims
for defects, warranty and service prices, please contact our Cus-
tomer Care Team.
*All prices listed are gross prices and are valid as of June 2020.
COMPANY INFORMATION
Beurer GmbH
Söflinger Straße 218
89077 Ulm
Germany
Contact
Phone: +49 69 25786744
E-mail: [email protected]
Internet: www.antelope.de
