BenQ V37X, Product Service Manual, Page: 66 / 192

66
No Description Class
1 Packing
1.1 Wrong packing material Major
1.2 Carton damaged (over 6cm dia). Wet, badly taped or stapled, product will not
arrive in good condition at customer
Major
1.3 Carton damaged (3cm to 6cm dia), badly taped or stapled, product will arrive in
good condition at customer
Minor
1.4 Wrong marking of trade mark Major
1.5 Wrong marking of model number Major
1.6 Wrong serial # marking on carton Major
1.7 Product wrongly placed in box (upside down) Major
1.8 Broken polyfoam or PU foam Major
1.9 Broken packing bag Minor
1.10 Wrong size or poor printing for artwork/character Major
1.11 Bar-code wrong, missing, or damaged Major
1.12 Label on box missing or damaged Major
1.13 Strange object in the box Major
1.14 Unit not corresponding to model stated on external label Major
1.15 Superficial breaking 5 ~ 10 cm dia Minor
2 Accessories
2.1 Missing accessory parts Major
2.2 Wrong Accessory parts Major
3 Appearance of product
3.1 Incorrect color of bezel/ rear cover Major
3.2 Incorrect color of base Major
3.3 Wrong logo or name plate Major
3.4 Poor print of logo or name plate Major
3.5 Label on product Wrong or missing Major
3.6 Scratched or dirty but legible spec. Label Minor
3.7 GAP over Spec Major
3.8 Spot, scratch, grid holes and Burr over spec Major
3.9 Cabinet warped, sagged or bulging ＞
0.5% of surface length
Major
3.10 Cabinet warped, sagged or bulging noticeable but ＜
0.5% of surface length
Minor
3.11 Sharp stud or edge, which can cause damage not safe Critical
No Description Class
3.12 Finishing of piece parts will not arrived in good condition at the customer Major
3.13 The step between the plastic>1.0 mm Major