![background image](http://html1.mh-extra.com/html/benq/joybook-7000/joybook-7000_user-manual_2733856058.webp)
FAQ and Troubleshooting
54
•
Check if you have connected devices to both the S-Video and VGA output on the
Joybook. If yes, disconnect the device connected to the S-Video output on the
Joybook to enable normal signal output from the VGA output. In general, if you
have connected devices to both S-Video and VGA output on the Joybook, the S-
Video output will be selected in first priority.
How can I judge if my LCD panel is out of order and what should I do if it hap-
pens?
If your Joybook cannot display images at the default resolution, please visit the
BenQ website to download and update the latest Joybook display drivers.
Contact your BenQ dealer if either of the following phenomena occurs:
•
The screen shakes when the system started up normally.
•
Fonts displayed on the screen are unclear and strange codes appear.
•
There is no display when the hard drive is running normally.
•
Colors on the screen are strange and turn into white.
•
Vertical or horizontal lines appear on the screen.
•
When playing back a media file using Windows Media Player, the frame speed is
abnormal.
•
The sound changes while the screen remains the same when playing games.
JB7000.book Page 54 Tuesday, July 27, 2004 10:23 AM