EN
40
Problem
Possible cause
Fix
No water runs out of
the outlet (
16
). / The
error message “NOC”
or “----” appears.
The water tank is empty.
Fill the water tank with water
(see the “Preparation” chapter –
“Filling the Water Tank”).
The carafe (
8
) has been removed
from the main device.
Within 30 seconds, place
the carafe back in the main
device
(
13
) on the scale
(
10
).
The device is furred up.
Descale the device (see the
“Cleaning and Care” chapter –
“Descaling”).
The scale was set to zero after
fi
lling the
fi
lter cone (
12
).
Re
fi
ll and weigh the
fi
lter
cone (see the “Use” chapter –
“Brewing Coffee”).
The coffee is too weak.
The ratio of water to coffee is
set too high.
Reduce the coffee / water
ratio (see the “Handling and
Operation” chapter – “Coffee /
Water Ratio”).
The scale was not reset to zero.
Set the scale to zero when
the carafe with
fi
lter cone is
in the device (see the “Use”
chapter – “Brewing Coffee”).
The coffee is too strong.
The ratio of water to coffee is
set too low.
Increase the coffee / water
ratio (see the “Handling and
Operation” chapter – “Coffee /
Water Ratio”).
The coffee does not
taste very good.
The device needs to be cleaned.
Clean the device (see the
“Cleaning and Care” chapter).
The coffee has been too
fi
nely or
too coarsely ground (in a coffee
mill).
Adjust the grinding
fi
neness of
the coffee or use another coffee
powder.
The coffee/water ratio is not
ideal.
Individually adjust the coffee /
water ratio (see the “Handling
and Operation” chapter –
“Coffee / Water Ratio”).
The water quality is not good.
Check the water quality and
fi
lter
the water if necessary.
The device switches
off during the brewing
process.
The carafe has been removed
from the main device.
Within 30 seconds, place the
carafe back in the main device on
the scale.
