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PHONE USER GUIDE 

 

This Phone Guide includes general information for Vertical SIP phones because Vertical SIP phone 
models vary as to which features and buttons are available on a particular phone. 
 

 

INTRODUCTION 

1.

 

Using the Display Screen: 

When you are not on a call, the display screen provides information 

about your phone and extension. When you are on a call, the display screen provides information 
about the call, including a call timer that displays the length of time you have been connected. 
Additional information is displayed if your calls are forwarded to another number, if you have a call 
on hold, if you have missed calls, and so forth. 

When you are on an inbound call, the display screen shows caller ID information if it was provided 
by the other party and if your phone service provider sends it. If caller ID is not available, the display 
screen identifies the inbound trunk group handling the call. 

2.

 

Using the Navigation Keys: 

When you press certain keys, for example a feature key or soft

 

key, 

a list of options is sometimes displayed from which you must

 

select an item.

 

Use the display screen 

control keys to move up and down the list,

 

then use the appropriate soft key to select the desired 

item.

 

3.

 

Display Icons: 

The following icons may appear on the display screen when you

 

are making or 

receiving calls, or while you are browsing the

 

Callers list.

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

4.

 

Feature Key Identifiers

: Feature keys invoke application features. The following features are 

available on your phone by default.  

Summary of Contents for Edge 480CT

Page 1: ...Communications Solutions 9910 Irvine Center Drive Irvine CA 92618 www bcsconsultants com m 949 333 1000 f 949 333 1001 WAVE QUICK REFERENCE GUIDE For Vertical SIP Phones Edge 5000i 9133i 9143i 9112i 4...

Page 2: ...GETTING TO KNOW YOUR PHONE Some features may already be pre programmed...

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Page 7: ...When you are on an inbound call the display screen shows caller ID information if it was provided by the other party and if your phone service provider sends it If caller ID is not available the displ...

Page 8: ...n extension PHONE SETTINGS 1 Volume Adjustment Use the and keys in the dial pad to adjust the volume of the handset speaker and ringer 2 Setting Options To make changes to settings such as the display...

Page 9: ...roblem INTERCOM AND PAGE 1 Intercom Make calls from your phone to another extension within your phone system Press MENU then a feature button to find out if and how that button is programmed Model 480...

Page 10: ...system will only keep track of the last phone number you dialed Press Redial ANSWERING CALLS 1 Answering a Call 1 Lift the handset OR press on models 9112i and 9133i 2 Press the associated line appear...

Page 11: ...transfer 2 Supervised Transfer Place a call on hold while you dial the destination extension then announce the call to the recipient before transferring With a party on the line Press on models 5000i...

Page 12: ...party on hold Listen for the dial tone then dial the number of the next party Repeat for each additional conference member Press TRNS CONF FEATURE CODE REFERENCE FEATURE CODE FEATURE CODE Call Park D...

Page 13: ...t have a MESSAGE button or VMAIL softkey take the phone off hook and press Then go to step below OR If you are a member of a hunt group dial that access code usually extension 550 then press Then go t...

Page 14: ...designated option numbers to access other listening options see Listening Options described below OR When the message has finished playing Press 2 to go to the next message 2 Saved Messages Listen to...

Page 15: ...he beginning of the current message Press during the message itself to skip the rest of the message and play the next message if there is one 5 After Listening to Messages After listening to a message...

Page 16: ...the message itself Call back a Sender Instead of using the reply method to call the sender s voicemail use the Callback method to directly call the extension or outside phone number of the sender Fro...

Page 17: ...n Number If you have previously set up a notification number Press 1 to keep the current Notification number the default for this will be your own extension number Use an Extension Number Press 2 if y...

Page 18: ...ss to complete and save it Press 6 to record add a new greeting then press to complete and save it Press 7 to delete the current greeting This setting applies if you have two or more greetings recorde...

Page 19: ...Access Voice Services Wireless Services HOSTED SOLUTIONS IT NETWORK SERVICES Anti Spam Backup Disaster Recovery Computer Services Managed Services Server Network Design Wireless Security STRUCTURED C...

Page 20: ...MY INFORMATION NAME EXTENSION DIRECT PASSWORD NOTES...

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