BCS Edge 480CT, Wave Quick Reference Manual

Page: 13 / 20

VOICEMAIL USER GUIDE
LOGGING INTO VOICEMAIL
You will need to log into your Wave voicemail account any time you want to listen to your messages
or make changes in your settings. You can log in from your own Wave phone, from any Vertical
Wave phone in the system, or from an external (remote) phone.
1. From Your Own Wave Phone
Press MESSAGE or VMAIL (softkey).
- If your phone does not have a MESSAGE button or VMAIL softkey, take the phone off
hook and press # twice.
OR
- If you are a member of a hunt group, dial that access code (usually extension 550), then
press # .
At the prompt:
Enter your password, then press # again.
2. From any Vertical Wave Phone (other than your own)
Press MESSAGE or VMAIL (softkey).
- If your phone does not have a MESSAGE button or VMAIL softkey, take the phone off-
hook and press # . Then go to step below.
OR
- If you are a member of a hunt group, dial that access code (usually extension 550), then
press #. Then go to step below.
At the password prompt:
Press # to tell the system that you want to access a voicemail other than the one
associated with the phone you are using.
At the remaining prompts:
Enter your extension, then press #
Enter your password, then press #
3. From any External Phone
Dial the main number.
Enter your extension.
NOTE: If the main number is answered by an Auto Attendant, instead of entering your
extension, you may need to press # to access voicemail, then enter your extension, and
press # . If this is the case, skip to step 4 to listen to access your voicemail.
Press 9 during your greeting to access your voicemail options. (This is a pre-programmed
button you may or may not have)
Enter your password, then press #