BCS Edge 480CT, Wave Quick Reference Manual

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PLACING CALLS ON HOLD
Put the current call on hold while you use other phone features. While on an active call:
1. Press Hold ( on models 9112i and 9133i, on models 5000i).
2. Press the key corresponding to the line at which the call was placed on hold to reconnect.
NOTE:
You can also use Call Park features to place calls on hold.
TRANSFERRING CALLS
Place a call on hold while you dial the destination extension, then transfer the call.
1. Blind Transfer - Transfer a call without announcing the call to the recipient.
With a party on the line:
Press ( on models 5000i).
Enter the destination extension.
Press and/or hang up to complete the transfer.
2. Supervised Transfer - Place a call on hold while you dial the destination extension, then
announce the call to the recipient before transferring.
With a party on the line:
Press ( on models 5000i).
Enter the destination extension.
Press the Dial softkey and wait for an answer.
Announce the call.
Press and hang up to complete the transfer.
FORWARDING CALLS
Redirect your call from your primary line to another extension or phone number.
NOTE: The Forward feature will behave differently depending on whether or not your Forward key is
programmed with a target phone number.
1. Internal Calls
Press Forward , or *43 then dial the extension number to which you want calls
forwarded.
Enter the extension number to which you want to forward calls.
2. External Calls
Press Forward , or *43 .
Enter the external access digit(s) - usually a 9.