background image

   

                 

 

4.

 

Listening Options - 

Use the options below when listening to new, saved, or

 

deleted messages.

 

 

Press

 1

 to 

replay 

the current message. 

Each time you press 1, the message replay from 

the

 

beginning.

 

 

Press 

2

 to 

skip 

to the next message while the current message is playing. 

 

Press 

3

 to 

delete 

the current message. 

 

Press 

to reply to or forward the message, or to callback the person that left the 

message. - See the After Listening to Messages section of this guide. 

 

Press 

5

 to play the previous message while the current message is playing. 

 

Press 

6

 to save the current message. 

 

Press

 7

 to rewind the current message (by 4 seconds) - Each time you press 7 while the 

message is playing, it will rewind another 4 seconds. 

 

Press 

8

 to undelete any messages deleted in this session. NOTE: If you deleted messages 

in a previous session, these messages cannot be recovered. 

 

Press

 9

 to fast forward the current message (by 4 seconds). - Each time you press 9, the 

message will fast forward another 4 seconds. 

 

Press 

during the “message-received” preamble to skip to the beginning of the current 

message. 

 

Press 

during the message itself to skip the rest of the message (and play the next 

message, if there is one). 
 

5.

 

After Listening to Messages 

After listening to a message, and while you are in the Listening menu, use the options below to save, 
reply to, forward messages or callback. You can also call back the person who left the message. 
 

Reply to a Message

 - 

You can send an immediate reply to the person who left the current voicemail. 

If the message was sent to multiple recipients, you have the choice of replying to just the original 
sender or to all recipients.

 

From the Listening options menu: 

 

Press

 1

 to access reply options. 

 

Press 

to reply to the original sender only. 

OR 

Press 

2

 to send to all recipients (if the message as sent to multiple recipients).

 

At the tone: 

 

Record your reply, then press 

#

 

Set deliver options or re-record your message, as needed. 

 

Press

 1

 to send your reply. 

 

Forward a Message

 - 

Send a copy of the current message to the voicemail of one

 

or more users. In 

addition, you can include a recorded

 

message that explains the reason you are forwarding the

 

message.

 

Example: 

“I just received this message from our customer, Mr. Jones. Can you

 

please call him 

and answer his questions? Thanks.” 

Summary of Contents for Edge 480CT

Page 1: ...Communications Solutions 9910 Irvine Center Drive Irvine CA 92618 www bcsconsultants com m 949 333 1000 f 949 333 1001 WAVE QUICK REFERENCE GUIDE For Vertical SIP Phones Edge 5000i 9133i 9143i 9112i 4...

Page 2: ...GETTING TO KNOW YOUR PHONE Some features may already be pre programmed...

Page 3: ......

Page 4: ......

Page 5: ......

Page 6: ......

Page 7: ...When you are on an inbound call the display screen shows caller ID information if it was provided by the other party and if your phone service provider sends it If caller ID is not available the displ...

Page 8: ...n extension PHONE SETTINGS 1 Volume Adjustment Use the and keys in the dial pad to adjust the volume of the handset speaker and ringer 2 Setting Options To make changes to settings such as the display...

Page 9: ...roblem INTERCOM AND PAGE 1 Intercom Make calls from your phone to another extension within your phone system Press MENU then a feature button to find out if and how that button is programmed Model 480...

Page 10: ...system will only keep track of the last phone number you dialed Press Redial ANSWERING CALLS 1 Answering a Call 1 Lift the handset OR press on models 9112i and 9133i 2 Press the associated line appear...

Page 11: ...transfer 2 Supervised Transfer Place a call on hold while you dial the destination extension then announce the call to the recipient before transferring With a party on the line Press on models 5000i...

Page 12: ...party on hold Listen for the dial tone then dial the number of the next party Repeat for each additional conference member Press TRNS CONF FEATURE CODE REFERENCE FEATURE CODE FEATURE CODE Call Park D...

Page 13: ...t have a MESSAGE button or VMAIL softkey take the phone off hook and press Then go to step below OR If you are a member of a hunt group dial that access code usually extension 550 then press Then go t...

Page 14: ...designated option numbers to access other listening options see Listening Options described below OR When the message has finished playing Press 2 to go to the next message 2 Saved Messages Listen to...

Page 15: ...he beginning of the current message Press during the message itself to skip the rest of the message and play the next message if there is one 5 After Listening to Messages After listening to a message...

Page 16: ...the message itself Call back a Sender Instead of using the reply method to call the sender s voicemail use the Callback method to directly call the extension or outside phone number of the sender Fro...

Page 17: ...n Number If you have previously set up a notification number Press 1 to keep the current Notification number the default for this will be your own extension number Use an Extension Number Press 2 if y...

Page 18: ...ss to complete and save it Press 6 to record add a new greeting then press to complete and save it Press 7 to delete the current greeting This setting applies if you have two or more greetings recorde...

Page 19: ...Access Voice Services Wireless Services HOSTED SOLUTIONS IT NETWORK SERVICES Anti Spam Backup Disaster Recovery Computer Services Managed Services Server Network Design Wireless Security STRUCTURED C...

Page 20: ...MY INFORMATION NAME EXTENSION DIRECT PASSWORD NOTES...

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