Bay Tek Games PRIZE HUB Hybrid, Service Manual

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39
TROUBLESHOOTING GUIDE
AACB4402
Prize Chute
Sensors do not
“see” prize fall.
Motor will engage
prize hook, drop
prize for prize
chute
Sensors to “see”.
If no prize drops,
or prize chute
sensors do not
“see” prize, then
carousel will go
around again and
try to drop 2nd
time.
Prize is stuck on hook.
Prize stuck in chute.
Prize chute sensors
are dirty, misaligned,
or faulty.
Enter history in menu
to verify sensor
blocked.
Ensure prize is helped off hook by metal wire.
Inspect prize chute and clear jam. Ensure cables are clear in front
Clean emitters and detectors. Ensure they are pointing straight out
and no components on boards are bent
To remove sensors: Remove 4 of #2 square head screws from L Brack-
ets in rear of prize chute wood box. Wood Box will now slide out front of
game. Remove Prize Chute Sensor by removing the 4 Phillips bolts that
secure sensor to black plastic mask.
(The black plastic masks must remain attached to wood to provide align-
ment for the sensors.)
Inspect cables between sensors and MiniGen board. (AACE1751,
AACE1753 to J5 connector on MiniGen board) Replace if needed.
Replace both Prize Chute Sensors. (AACB4402)
Replace MiniGen Board. (AANEWGEN1-PJ)
Too many Capsules
dropping.
Capsule drop sensor is not
being seen.
Dirty, blocked, or faulty
Home Sensor
Disconnected, loose or
broken wires.
Inspect AACB4401– There should be 12 volts DC
between yellow and blue wires.
There should be 5 Volts DC between white and
blue and it should drop to zero VDC when
blocked. Replace if it stays at 5 VDC or 0 VDC.
Check for disconnected, loose or broken wires
from sensor to MiniGen board.
Replace if needed. (AACE1750, AACB4401)
Disconnected,
loose or
broken wires.
Pivot Motor
Turning all
the time
Motor/Sensor
self test
failed at
power on.
Power game
down, wait 10
seconds, then
power game
ON .
Pivot Motor
does turn
at power
on
Dirty, blocked, or faulty
Home Sensor Inspect AACB4401– There should be 12 volts DC
between yellow and blue wires.
There should be 5 Volts DC between white and
blue and it should drop to zero VDC when blocked.
Replace if it stays at 5 VDC or 0 VDC.
Check for disconnected, loose or broken wires
from sensor to MiniGen board.
Replace if needed. (AACE1750, AACB4401)
Pivot Motor
does NOT
turn at
power on.
Disconnected, loose or
broken wires.
Check for 12 Volts DC
at motor at power ON.
Check connections from motor to NewGen board.
(AACE1750, AAMO1800)
If 12 V is at motor - Replace motor (AAMO1800)
If no 12 V at motor - Replace AACE1750 cable
and/or AAMO1800 motor and/or AANEWGEN1-PJ
Home Sensor
(AACB4401)
Pivot Motor NOT turning at
power on.
Pivot motor should turn at
power on to test pivot home
sensor.
Disconnected, loose or
broken wires.
Check for 12 Volts DC at
motor at power ON.
Check connections from motor to MiniGen board.
(AACE1750, AAMO1800)
If 12 V is at motor - Replace motor (AAMO1800)
If no 12 V at motor -
Replace AACE1750 cable, AAMO1800 motor,
and AANEWGEN1-PJ board.
Problem Probable Cause Remedy