Bay Tek Games PRIZE HUB Hybrid, Service Manual

Page: 42 / 57

42
TROUBLESHOOTING GUIDE
Problem Probable Cause Remedy
Faulty communication
from Minigen to Moth-
erboard.
Your Prize is Vending
on screen forever.
Does not scan receipt.
If “Power” is not solid ON
Ensure AACE1752 cable is
plugged into blue “IN” socket on
main board. (J16)
Replace if needed.
Replace Serial Interface board.
(A5CB0232)
Verify all dipswitches are OFF on
main board. (AANEWGEN1-PJ)
If Communication LED is not blinking
Communication to Motherboard faulty.
Check A5CE1800 cable from communication
board to motherboard.
Ensure red wire is on top as it is plugged into
motherboard.
Replace communication board. (A5CB0232)
Replace motherboard. (AAMB7-HD)
Check green LED’s on USB Interface board. (A5CB0232)
“Power” solid ON
Communication LED blinking very fast
Screen stays locked on
“Dispensing Prize ”
Prize Hub is attempting drop
but something is disrupting the
process.
Carousel keeps turning until 2
minute time out and then
gives Prize Dispense Failure
Capsule motor is turning, but
no capsules falling.
If this shows longer, commu-
nication is faulty.
Carousel Home sensor faulty. Refer to
“Carousel Motor Always Turning or does not
slow down” troubleshooting section.
Refer to “Capsule does not drop” trouble-
shooting section.
Refer to “Faulty communication from Minigen
to Motherboard.”
AANEW-