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4. I Have a problem that is different to those in the previous examples 1- 3.

Following is a list of useful telephone numbers

For general advice about your heater:

BAXI FIRES DIVISION TECHNICAL HELPLINE      08706 061 065.

To report faults or arrange for your heater to be serviced:

BAXI FIRES DIVISION SERVICE      08706 090 081.

For sales or product information:

BAXI FIRES DIVISION SALES     08706 061 067.

CALLERS IN THE REPUBLIC OF IRELAND

Call     0044 8706 061 065

For spares inquiries

Spare parts are available nationwide via the ‘interpart stockist network’. For your
local stockist consult Yellow pages under ‘Central Heating’.

When ordering spare parts please have the below information available. This will help
us to deal with your call quicker and avoid you having to make a second call.

Your Post Code

Type of Heater (Electric or gas)

Model, Name and serial number (This information can be found on a small label 
attached to the inside lower left of the heater. To see this you will have to remove
the firefront (On the Adage heaters it will be necessary to remove the whole front
fascia)

The fault, problem or request.

What should I do when I’m ready to dispose of my heater?

The plug should be removed from the mains supply cable and the mains supply cable
cut from the heater.

Environmental Protection.

Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local authority or retailer
for recycling advice.

Page 19

INSTALLER AND OWNER GUIDE

© 

Baxi Heating U.K. Limited 2006.

Summary of Contents for 828

Page 1: ...guide is intended to help you install and care for your Baxi Fires Division electric heater Please read carefully before installing and using your heater However if further information is required our Baxi Fires Division Technical Helpline will be pleased to help Telephone 08706 061 065 National call rates apply in the United Kingdom In the Republic of Ireland Telephone 0044 8706 061 065 Important...

Page 2: ...ost with low interest rates PRICE MATCH always get the best deals available Boilers Radiators Heating controls Pipes ittings Cylinders Fires Renewable energy Bathroom suites Kitchen sinks taps Showers Wet rooms Towel warmers Bathroom furniture much more H U G E R E D U C T I O N S we have ON THOUSANDS OF ITEMS 0 8 4 4 8 0 0 3 4 6 0 CALL US ON visit our website plumbnation co uk ...

Page 3: ...on to reproduce any part of this publication should be made giving details of the proposed use to the following address The Company Secretary Baxi Heating UK Limited Pentagon House Sir Frank Whittle Road Derby DE21 4XA Warning Any person who does any unauthorised act in relation to a copyright work may be liable to criminal prosecution and civil claims for damages Baxi Fires Division Erdington Bir...

Page 4: ...provide our customers with many years of trouble free service This guide aims to improve your understanding and appreciation of your new heater by providing simple and informative instructions to enable you to install it and to ensure that you benefit from the excellent performance and features it has to offer If you require further assistance the Baxi Fires Division Technical Helpline will be ple...

Page 5: ...t 5 8 5 1 1 3 1 0 Decadent 5 8 4 75 1 3 1 0 Dream 5 8 13 35 1 74 1 0 Eternal 5 8 5 4 1 3 1 0 Flare 5 8 3 75 1 3 1 0 Obsession 5 8 2 5 1 3 1 0 Prelude 5 8 3 75 1 3 1 0 Style 5 8 4 2 1 3 1 0 Victorian 5 8 5 56 1 3 1 0 One person should be sufficient to lift the heater If for any reason this weight is considered too heavy then obtain assistance When lifting always keep your back straight Bend your le...

Page 6: ...r anywhere where water is in use i e Bathrooms Kitchens Shower Rooms Swimming Pools etc Never use aerosols or steam cleaners on or around the heater Never route the electric supply cable under carpet etc Never install the heater close to curtains or combustible materials Never use the heater to dry clothes etc Never sit or stand on the heater FITTING THE HEATER The installation of this heater requ...

Page 7: ...Important electrical safety The heater must not be located in front of or under an electrical socket the socket must always be accessible in order to disconnect the heater from the electrical supply for maintenance and cleaning Important This heater must be earthed The heater is supplied with a 3 pin 13 Amp fused re wireable plug with 1mm 3 core cable The wires in the cable are coloured in accorda...

Page 8: ...r part of the cable guide has to be fitted against the outer edge of the base See figure 1 Item 1 1 Gently pinch the sides of the cable guide See figure 1 Item 4 and push the cable guide into the required rectangular slot 2 Place the electrical cable into the guide and close the top of the cable guide If the electric cable is damaged to avoid a hazard it must be replaced by a Baxi Fires Division a...

Page 9: ... heater and gently pull the fascia forward See figure 3 2 Keep the fascia in a safe place while installing the heater Bolero Carma and Dream heaters The fascia is supplied in separate packaging within the main box Fascia support brackets Bolero Carma and Dream models only As supplied the fascia support brackets may be flat against the heater body Using a suitable tool or gloved hand bend the brack...

Page 10: ...r surround opening try the heater in the opening to ensure that it will fit If fitting the heater onto a decorative hearth surface such as marble or tile it is advisable to protect the hearth surface Do not drag the heater across the surface of the hearth as this may scratch the hearth surface Page 9 INSTALLER AND OWNER GUIDE Baxi Heating U K Limited 2006 Figure 5 Loose parts identification Items ...

Page 11: ...oor condition 1 The fixing kit supplied with the heater includes a steel wire and eyescrew See figure 5 These can be used to secure the heater to the back of a fireplace opening 2 Mark the eyescrew position on the centre line at the back of the fireplace opening and at a height of 533 560mm 21 inches 22 inches See figure 7 3 Drill an appropriate size hole in the marked position 4 Insert a wall plu...

Page 12: ...acer Frame The spacer frame is for use during installations where a chimney recess or rebated fire surround are not available For your safety the frame and heater must be securely fixed to the rear wall Fitting the spacer frame All models except Dream and Bolero For Dream and Bolero see following section The rear of the spacer has two screw location slots in the top flange These should be to the r...

Page 13: ...sert a C screw into each hole and screw in until there is approximately 6mm of screw protruding from the wall Preparing the heater for installation 1 Ensure that the decorative front surround has been removed from the heater as described earlier in this guide 2 Using the four D screws provided fix the heater to the spacer frame 3 There is a supply cable slot on both sides of the spacer frame It is...

Page 14: ... the heater Ensure that the sides of the fascia sit on the floor hearth 3 Place the loose coals pebbles onto the fuel support a glove is provided with the coal pack It is not necessary to use all the fuel effect pieces supplied Fitting the Decadent Eternal Obsession and Victorian fascia 1 Hook the brackets on the rear of the fascia over the brackets on the heater See figure 14 2 Secure with the tw...

Page 15: ...the heater See figure 14 2 Secure the fascia to the heater with 2 off screws E through the holes in the lower side legs of the fascia 3 The rear of the firefront has four screws that locate into keyhole brackets on the heater Hook the firefront on to the fascia as in figure 16 4 Place the loose coals pebbles onto the top of the fuel support a glove is provided with the coal pack It is not necessar...

Page 16: ...th the four screws supplied 2 Removing the fascia may have moved the magnets used to fix the fascia to the heater The magnets should be located as in figure 17 3 Locate the fascia onto the heater Ensure that the sides of the fascia sit on the floor hearth 4 Locate the firefront hanging screws into the keyhole slots in the fuel support See figure 19 5 Place the loose pebbles coals on top of the fue...

Page 17: ...heater The magnets should be located as in figure 17 3 Locate the fascia onto the heater Ensure that the sides of the fascia sit on the floor hearth 4 The rear of the firefront has two brackets that locate on to brackets on the heater Locate the firefront onto these brackets 5 Place the loose pebbles coals on top of the fuel support It is not necessary to use all the pebbles coals supplied Page 16...

Page 18: ... only to be wiped clean with a dry soft cloth do not use polishes or abrasive materials The Adage and Anthem heaters may have finger prints on the fascia surface These can be removed by applying a small amount of baby oil to a lint free non abrasive cloth and wiping the surface Use a clean cloth to remove the oil I have a problem with my heater Important Safety Before undertaking maintenance or re...

Page 19: ...Watt maximum candle Edison screw SES E14 5 Refit the copper reflector plate Refit the firefront fascia and coals pebbles 2 My heater is on but there is no light or heat The first thing to do is check the wall socket To do this plug in a known working appliance If the appliance you have plugged in works then there is a good chance that the problem lies with the 13Amp fuse in the heater plug If eith...

Page 20: ...ormation available This will help us to deal with your call quicker and avoid you having to make a second call Your Post Code Type of Heater Electric or gas Model Name and serial number This information can be found on a small label attached to the inside lower left of the heater To see this you will have to remove the firefront On the Adage heaters it will be necessary to remove the whole front f...

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