Barco XHD-404, User Manual

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Figure J.8. Import project dialog box
J.2.2 Viewing logs
1. Go to the Outputs layout.
2. Click on the All Logs button in the Player map to view all logs.
3.
Click on the LOG button directly on a player to view the log of that
player.
If you need access to the log files, they are stored in C:\X-Agora\xframe-server\logs,
assuming you installed X-Agora in C:\X-Agora.
J.2.3 Restarting X-Agora Service
If X-Agora Designer gives an error message about the Server not running when trying
to load a project, the first thing to verify is that the XAgoraServer process is running.
J.2.4 Generated reports
You can contact us to report behavior that you can't quite figure out.
Generating a report
Figure J.9. Help
→
Report
To generate a report:
1. Click Help on the menu.
281 Barco Pn: 60600320
Barco Media Server XHD-Series User Guide Appendix J: Trouble shooting