Barco XHD-404, User Manual

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Remedy Possible cause Problem
Check all of the Ethernet cables
and verify that they are plugged
in.
If you are using a network switch,
verify that is ON and is operating
properly. This is a possible cable or network
switch issue.
Devices do not
communicate
through the net-
work.
Check to see if the IP address is
within your LAN range. The IP address is incorrect; the IP
address is not within your LAN
range.
Check if the BMS network address
is already in use by another device
on the local network. The IP address is incorrect; there
is a conflict between network ad-
dresses.
Disable the DHCP option and
enter a static network address
compatible with the PC running
the Event Master control software
(range, subnet mask, etc.).
This configuration does not have
a DHCP server.
The dynamic
configuration
(DHCP) does
not work, when
connecting a de-
signer laptop to
the server.
Make sure that the cables from the
front-panel switches are plugged
in on the motherboard.
The internal cables may be discon-
nected.
The unit does
not respond to
any front panel
switches.
Try a different USB device in the
port. The USB device may be faulty.
The front-panel
USB ports do
not work.
Make sure that the cable from the
front-panel USB port is firmly
seated in the USB3_78 connector
on the motherboard. The internal cable may be discon-
nected.
Make sure that the USB flash drive
is formatted to use the FAT32 file
system. If you cannot access the
USB flash drive from another PC,
then you may have a faulty USB
flash drive.
The USB drive may be bad or
formatted incorrectly.
Cannot read
from or write to
the USB drive.
Restart System Restore.
Power may have been lost during
System Restore. Unable to per-
form a System
Restore
There is no immediate remedy; the
data is lost.
See the
Restore (p.40) section of
this user guide.
A Full System Restore, rather than
a System Restore, was performed.
Data on the D:
drive is lost after
a System Re-
store.
Table J.1. Trouble-shooting matrix
Barco Pn: 60600320 276
Appendix J: Trouble shooting Barco Media Server XHD-Series User Guide