Guarantee and Compensation
Barco provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of guarantee.
On receipt, the purchaser must immediately inspect all delivered goods for damage incurred during transport, as
well as for material and manufacturing faults Barco must be informed immediately in writing of any complaints.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software
on the date of commissioning, at latest 30 days after the transfer of risks. In the event of justi
fi
ed notice of
complaint, Barco can repair the fault or provide a replacement at its own discretion within an appropriate period.
If this measure proves to be impossible or unsuccessful, the purchaser can demand a reduction in the purchase
price or cancellation of the contract. All other claims, in particular those relating to compensation for direct or
indirect damage, and also damage attributed to the operation of software as well as to other services provided
by Barco, being a component of the system or independent service, will be deemed invalid provided the damage
is not proven to be attributed to the absence of properties guaranteed in writing or due to the intent or gross
negligence or part of Barco.
If the purchaser or a third party carries out modi
fi
cations or repairs on goods delivered by Barco, or if the goods
are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the trans-
fer of risks, the goods are subject to in
fl
uences not agreed upon in the contract, all guarantee claims of the
purchaser will be rendered invalid. Not included in the guarantee coverage are system failures which are at-
tributed to programs or special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as
well as normal maintenance are not subject to the guarantee provided by Barco either.
The environmental conditions as well as the servicing and maintenance regulations speci
fi
ed in the this manual
must be complied with by the customer.
Trademarks
Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights
of their respective holders. All brand and product names mentioned in this manual serve as comments or
examples and are not to be understood as advertising for the products or their manufacturers.
