9 Troubleshooting
9.1 Initial Troubleshooting Steps
The SX5 uses three diagnostics levels to quickly resolve errors. Follow these steps to resolve an error.
WARNING:
• Remove power from the machinery before servicing it.
• Servicing the SX5 while the hazardous machinery is operational could result in serious injury or
death.
• The machinery to which the Scanner is connected must not be operating at any time during
major service or maintenance. This may require lockout/tagout procedures (refer to
OSHA1910.147, ANSI Z244-1, or the appropriate standard for controlling hazardous energy).
1. Determine the SX5’s status, signaled via LEDs and the Diagnostic Display.
2. Remove the errors with the specified measures listed in the diagnostic key.
9.2 Troubleshooting Lockout Conditions
WARNING:
• Power failures and Lockout conditions indicate a problem
• Attempts to continue to operate machinery by bypassing the SX5 or other safeguards is
dangerous and could result in serious injury or death.
• Power failures and Lockout conditions indicate a problem and must be investigated immediately
by a Qualified Person.
A Lockout condition causes all the SX5 OSSD outputs to turn or remain off, sending a stop signal to the guarded machine.
Diagnostic error codes are available to assist in the identification of the cause(s) of lockouts.
The SX5 provides easy methods for determining operating problems. The Lockout condition is indicated by the display
showing a red box with a symbol and error code listed in it.
To recover from a Lockout condition:
1. Correct all errors.
2. Perform the reset routine or cycle power to the SX5 (power the SX5 down, wait five to 10 seconds, then power it
up).
9.3 Display Icons
Configuration
Accepted
Configuration Not
Accepted
Name
Description
Device On
The device is correctly functioning. No objects are detected in the
Warning Zone or Safety Zone.
Warning Zone Signal
The device is correctly functioning. The device has detected an object
in the Warning Zone.
SX5 Safety Laser Scanner
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