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customer support department 

 

 

frequently asked questions 

 

 

 

B&G Customer Support 

Premier Way 

Abbey Park 

ROMSEY 

SO51 9DH 

UK 

 

James Duynisveld 

Page 7 

 

FAQ - Hydra Pilot Fault Codes 

www.BandG.com

 

 

Pilot Display Shows "No Pilot" 

 

Fault Description 

 
No regular messages being received by pilot display from pilot control via instrument system network, i.e. 
either the display is not receiving or the Pilot computer is not transmitting. 
 

Remedy 

 
(1) 

If other displays show Pilot data, check installation of Pilot display or suspect faulty Pilot display. 

 

(2) 

If no Pilot data on any display, check installation of Pilot computer or suspect faulty Pilot computer. 

 
(3) 

Check installation of network cable. 

 

Pilot does not Steer in a Straight Line 

 

Fault Description 

 
The Pilot seems unable to steer straight, it continually overcorrects course errors; the wake has an "S" like 
appearance as the boat first steers several degrees off course to Port followed by several degrees off course 
to Starboard. 

 

Remedy 

 
(1) 

Drive unit. Check for any slack or backlash in the drive system, see earlier section. 

 
(2) 

Rudder reference. Check for any slack or backlash in the assembly and associated linkages, see 

earlier section. 
 
(3) 

Boat Speed. Check that the boat speed is operating correctly. 

 
(4) 

Settings. Read the commissioning manual carefully and check that the settings are appropriate for 

the type of boat. 
 
(5) 

Rudder gain. Make large course changes using the pilot, if the gain value is correct the rate of turn 

should be between 6 and 8 degrees per second. Adjust if necessary. 
 
(6) 

Boat lag. A boat lag value that is too small for the boat can cause instability, try increasing the value. 

Summary of Contents for Hydra Pilot

Page 1: ...Instrument System network has stopped FAULT 106 No NMEA Data XTE data from position fixer via Instrument System network has stopped FAULT 108 Bad NMEA Data The value of XTE data being received has su...

Page 2: ...ce installation and then repeat 2 4 If rudder has previously been successfully commissioned then fault is due to memory corruption This may be due to Change of software version Memory backup battery f...

Page 3: ...top position changing and then re enter the set end stop commissioning values 4 Move helm slowly from end stop to end stop Check that indicated rudder angle counts from 40 deg one side to 40 deg the o...

Page 4: ...the fault occurs intermittently or under heavy loads use power steer mode to move rudder while restricting movement by holding wheel A fault occurring under these conditions could be due to Excessive...

Page 5: ...instrument system 2 Check connections to instrument system 3 Check operation of Position Fixer Has NMEA output been selected and enabled Has autopilot output been enabled Refer to the Position Fixer M...

Page 6: ...the clutch 2 Amps has tripped Remedy 1 Check installation and wiring for short circuits 2 Check current to clutch maximum available 2 Amps 3 Check current to drive motor maximum available 25 Amps Faul...

Page 7: ...ne Fault Description The Pilot seems unable to steer straight it continually overcorrects course errors the wake has an S like appearance as the boat first steers several degrees off course to Port fo...

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