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customer support department 

 

 

frequently asked questions 

 

 

 

B&G Customer Support 

Premier Way 

Abbey Park 

ROMSEY 

SO51 9DH 

UK 

 

James Duynisveld 

Page 4 

 

FAQ - Hydra Pilot Fault Codes 

www.BandG.com

 

 

-  Disconnect clutch from Pilot electronics and test operation when connected directly to power 
supply. 
 
-  Check correct Ampere rating is applied: 

 

All pilots - selected voltage at up to 2 Amps. 

 

(5) 

With Pilot engaged in "Power Steer" mode, use 10 deg. and 1 deg, Port and Starboard keys to move 

rudder. If the motor fails to run: 

 

-  Disconnect motor from Pilot electronics and test operation when connected directly to power 
supply. 
 
-  Check correct Ampere rating is applied: 

 

ACP1 pilots - 12V up to 12 Amps. 
 
ACP2 pilots - 12V or 24V at up to 25 Amps. 

 

(6) 

If the fault occurs intermittently or under heavy loads, use power steer mode to move rudder while 

restricting movement by holding wheel. A fault occurring under these conditions could be due to: 

 

- Excessive 

motor 

current. 

 
-  Too much slack or backlash in drive or fixing to tiller, possibly due to air in Hydraulic system. 
 
-  Software allows 3-speed control of drive motor for smoother rudder movement. Later issues of 
software increase speed of drive motor if the drive motor stalls at slower speeds. 
 
 

Fault 104 - No Boat Speed 

 

Fault Description 

 
The boat is stationary or the speed sensor is not working. 

 

Remedy 

 
(1) 

If boat speed for pilot comes from instrument system, check speed shown on instrument system 

display. 
 
(2) 

If boat speed connected directly to pilot, check connections. 

 
(3) 

Check boat speed sensor for correct operation. 

 
(4) 

Change the speed setup from B.SPD sensor to S.O.G. or F.SPD if the paddle wheel sensor is 

inoperative. 

Summary of Contents for Hydra Pilot

Page 1: ...Instrument System network has stopped FAULT 106 No NMEA Data XTE data from position fixer via Instrument System network has stopped FAULT 108 Bad NMEA Data The value of XTE data being received has su...

Page 2: ...ce installation and then repeat 2 4 If rudder has previously been successfully commissioned then fault is due to memory corruption This may be due to Change of software version Memory backup battery f...

Page 3: ...top position changing and then re enter the set end stop commissioning values 4 Move helm slowly from end stop to end stop Check that indicated rudder angle counts from 40 deg one side to 40 deg the o...

Page 4: ...the fault occurs intermittently or under heavy loads use power steer mode to move rudder while restricting movement by holding wheel A fault occurring under these conditions could be due to Excessive...

Page 5: ...instrument system 2 Check connections to instrument system 3 Check operation of Position Fixer Has NMEA output been selected and enabled Has autopilot output been enabled Refer to the Position Fixer M...

Page 6: ...the clutch 2 Amps has tripped Remedy 1 Check installation and wiring for short circuits 2 Check current to clutch maximum available 2 Amps 3 Check current to drive motor maximum available 25 Amps Faul...

Page 7: ...ne Fault Description The Pilot seems unable to steer straight it continually overcorrects course errors the wake has an S like appearance as the boat first steers several degrees off course to Port fo...

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