customer support department
frequently asked questions
B&G Customer Support
Premier Way
Abbey Park
ROMSEY
SO51 9DH
UK
James Duynisveld
Page 2
FAQ - Hydra Pilot Fault Codes
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FAULT DIAGNOSIS
Fault 100 - Uncommissioned
Fault Description
Rudder not commissioned or memory has been corrupted.
Remedy
(1)
Has rudder ever been successfully commissioned?
Yes
- go to 4.
No
- go to 2.
(2)
Set rudder end and mid positions, move helm, does rudder indicator work?
Yes
- go to 4.
No
- go to 3.
(3)
Rudder indicator will not work until mid and end positions have been entered. The difference in the
signal from the rudder reference unit at the Port end stop and the Starboard end stop must be at least
1.0 volt. Check rudder reference installation and then repeat 2.
(4)
If rudder has previously been successfully commissioned then fault is due to memory corruption.
This may be due to:
- Change of software version.
- Memory backup battery failure.
- Severe interference, e.g. lightning.
Fault 101 - Remote Compass
Fault Description
The signal from the Pilot compass is too big or too small.
Remedy
(1)
Check for magnetic interference near compass position.
(2)
Suspect a fault with compass electronics or fluxgate element. Note, the electronics and the fluxgate
sensor are matched together, if either is replaced, the Pilot commissioning must be reset as follows:
- Make a note of all commissioning values.
- Without moving the helm, enter the Port and Starboard end stop positions.
- Switch the 12V power off and then on.
- Re-commission Pilot in the normal way using previously noted values.
- The software will now automatically match the fluxgate sensor to the electronics.
