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customer support department 

 

 

frequently asked questions 

 

 

 

B&G Customer Support 

Premier Way 

Abbey Park 

ROMSEY 

SO51 9DH 

UK 

 

James Duynisveld 

Page 3 

 

FAQ - Hydra Pilot Fault Codes 

www.BandG.com

 

 

 

Fault 102 - Rudder Reference 
 

Fault Description 

 
The signal from the rudder reference unit is outside the limits set during commissioning. 
 

Remedy 

 
(1) 

Check installation of rudder reference unit for slack or loose fittings. 

 

(2) 

Check the signal from the rudder reference with a voltmeter at the Pilot computer. The voltage 

supply to the rudder reference should be 4.5 to 5.0 volts. With someone moving the helm, the signal should 
change smoothly. If the signal is incorrect, suspect a faulty rudder reference unit. Note the difference 
between the signal voltages measured at the two end stops must be at least 1.0 volt. 
 
(3) 

Set display (Hydra or Hercules) to show digital rudder angle in degrees. Move helm to Port and 

Starboard end stops; check that the indicated rudder angle is 40 degrees (+/-2). If not, check the rudder 
reference installation to determine and rectify the reason for the end stop position changing and then re-
enter the set end stop commissioning values. 
 
(4) 

Move helm slowly from end stop to end stop. Check that indicated rudder angle counts from 40 deg. 

one side to 40 deg. the other side without "missing" a count. 
 
(5) 

If the fault is always at the same rudder angle, suspect a faulty rudder reference unit. 

 
(6) 

If the fault is at different rudder angles suspect a fault in the wiring, the connections to the Pilot 

computer, or the Pilot computer electronics. 

 

Fault 103 - Rudder Drive 
 

Fault Description 

 

The Pilot attempted to move the rudder, but did not sense any change in rudder position 
 

or 

 
When the Pilot attempted to move the rudder, it moved in the wrong direction. 
 

Remedy 

 
(1) 

Is the heavy-duty power supply circuit breaker for the autopilot drive switched on? 

 
(2) 

Check installation, look for any slack or loose fixings in the drive system or the rudder reference as 

the helm is moved. 
 
(3) 

Move the helm. Does the rudder indicator work, if not, check installation of rudder reference unit as 

detailed above. 
 
(4) 

Select "Power Steer" mode. If drive system includes a clutch or solenoid valve, engage the pilot and 

check the operation of the clutch or solenoid valve. It should not be possible to move the helm with the 
Pilot engaged. If clutch fails to operate: 
 

Summary of Contents for Hydra Pilot

Page 1: ...Instrument System network has stopped FAULT 106 No NMEA Data XTE data from position fixer via Instrument System network has stopped FAULT 108 Bad NMEA Data The value of XTE data being received has su...

Page 2: ...ce installation and then repeat 2 4 If rudder has previously been successfully commissioned then fault is due to memory corruption This may be due to Change of software version Memory backup battery f...

Page 3: ...top position changing and then re enter the set end stop commissioning values 4 Move helm slowly from end stop to end stop Check that indicated rudder angle counts from 40 deg one side to 40 deg the o...

Page 4: ...the fault occurs intermittently or under heavy loads use power steer mode to move rudder while restricting movement by holding wheel A fault occurring under these conditions could be due to Excessive...

Page 5: ...instrument system 2 Check connections to instrument system 3 Check operation of Position Fixer Has NMEA output been selected and enabled Has autopilot output been enabled Refer to the Position Fixer M...

Page 6: ...the clutch 2 Amps has tripped Remedy 1 Check installation and wiring for short circuits 2 Check current to clutch maximum available 2 Amps 3 Check current to drive motor maximum available 25 Amps Faul...

Page 7: ...ne Fault Description The Pilot seems unable to steer straight it continually overcorrects course errors the wake has an S like appearance as the boat first steers several degrees off course to Port fo...

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