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Maintenance
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6.3 Repair
WARNING
Health risk due to contaminated device
– Decontaminate the device before shipping if it has come into contact with
hazardous substances.
If the device needs to be repaired, send it to the manufacturer.
Clean and decontaminate the device and accessories before shipping.
The "Certificate of Decontamination" is intended to protect the occupational
health and safety of our employees pursuant to the German Protection against
Infection Act and the trade association accident prevention regulations.
Before sending the device back to us for inspection/repair, the device and acces-
sories must be cleaned pursuant to current laws and regulations and, if neces-
sary, must also be disinfected with a surface disinfection agent listed by the VAH
(Alliance for Applied Hygiene).
Please understand that we cannot start work until this Certificate is completed in
full and submitted.
Download the “Certificate of Decontamination” form here:
https://www.bandelin.com/downloads
Fill out the form and attach it to the outside of the packing so that it
is clearly visible. Acceptance will be refused without a completed
form.
Send the device to the following address:
BANDELIN electronic GmbH & Co. KG
Heinrichstr. 3-4
12207 Berlin
Germany
+49 30 76880-13
