BVS ID-M1280xF1-xx-xxx
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12 Appendix
12.1
Troubleshooting Table
Error
Cause
Action
No connection to the
BVS
ID
possible
Incorrect network
configuration
Forgetting the network
settings
Shortly reset the network settings to
default values using the Auto Setup button
on the device. Check chapter
Startup
→
Reset network settings
.
Or alternative access to the
BVS ID
(direct
connection):
Disconnect the
BVS ID
power supply.
Use a PC/laptop with an Ethernet port.
Disconnect the PC from all networks
by removing all network cables and
disabling the WLAN (if present).
Establish a direct connection between
the PC and the
BVS ID
by connecting
the sensor's network cable directly to
the PC's Ethernet port. Do not use any
switches/routers/hubs.
Restore the
BVS ID
power supply.
The
BVS ID
now starts up and
establishes a network address with the
connected PC. This may take up to 5
minutes.
In web browser enter
http://
xxxxxxxxxxxxxxxx.local
- see
BVS ID
part label
.
Open the system settings and check
the
BVS ID
network configuration. In
case of doubt, consult an IT expert.
No connection to the
BVS
ID
possible
Incorrect configuration of PC -
Wrong IP address
If a connection to the
BVS ID
as described
before is not established, it could be
possible, that the PC/laptop doesn't find
the
BVS ID
because it doesn't negotiate
an IP address with the
BVS ID
. Please
ensure that your PC has an appropriate IP
address.
When resetting the network settings,
please ensure that your PC has an IP
address in the network
192.168.10.x
.
In case of direct connecntion the PC must
obtain an IP address automatically:
Open the settings of your network
adapter and there the settings of the
internet protocoll (TCP/version 4)
Set the IP address to
"Automatically
"
.
Inside the tab alternative configuration
also set the IP address to
"
Autmatically".
Close the windows and restart the PC.
Retry the previously described way.
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