31
BF-DM-C-DP C15-EN November 2019
DEALER MANU
AL FOR DISPL
A
Y
Error
Declaration
Troubleshooting
26
Speed signal of the torque sensor
has an error
1. Check that all connections are connected
correctly.
2. Please connect the pedelec to the BESST
system to see if speed signal can be read by the
BESST tool.
3. Change the Display to see if it resolves the
problem.
4. Using the BESST Tool update the controller to
see if it resolves the problem, if not please change
the motor.
27
Overcurrent from controller
Using the BESST tool update the controller. If the
problem still occurs, please change the motor.
30
Communication problem
1. Check all connections on the pedelec are
correctly connected.
2. Using the BESST Tool run a diagnostics test, to
see if it can pinpoint the problem.
3. Change the display to see if it resolves the
problem.
4. Change the EB-BUS cable to see if it resolves
the problem.
5. Using the BESST tool, re-update the controller
software. If the problem still occurs please change
the motor.
33
Brake signal has an error
(If brake sensors are fitted)
1. Check all connectors are correctly connected
on the brakes.
2. change the brakes to see if it resolves the
problem.
If problem continues Please change the motor.
35
Detection circuit for 15V has an
error
Using the BESST tool update the controller to see
if this resolves the problem If not, please change
the motor.
36
Detection circuit on the keypad
has an error
Using the BESST tool update the controller to see
if this resolves the problem. If not, please change
the motor.
