TF and RF Series
B&S Commercial Kitchens
19
STANDARD
WARRANTY
CONDITIONS
B&S Commercial Kitchens Pty Ltd of 57 Plateau Road, Reservoir, Victoria (hereinafter called ‘B&S’) undertakes by
this warranty, that B&S or its agent will pay for the cost of labour and parts which B&S or its agent find defective for:
K+ Range - eighteen (18) months from date of installation/hand over for projects.
B+S Black Range
– twenty four (24) months from date of installation/hand over for projects.
Verro Range
– thirty six (36) months from date of installation/hand over for projects.
The liability of B&S under this warranty is limited to the repair or replacement of defective goods or components. All
other costs including, without limitation, cartage, carriage and installation shall be borne by the purchaser.
IMPORTANT
Prior to requesting a service call, please be sure that cooking equipment is being used and maintained in accordance
with the instruction manual provided with your cooking equipment. Please also be sure that your cooking equipment
has been installed in accordance with the manual by a qualified installer. All cooking equipment must be
commissioned by installer upon completion of installation. Failure of these procedures will result in non-warranty
service costs.
Warranty labour is supplied free of charge during business hours (8 a.m. to 4 p.m. AEDST) Monday to Friday.
Should warranty work be requested outside of our normal working hours, a labour charge will be applied
equivalent to a normal hour rate, with out of hours penalty rates. Penalty rates amount must be borne by the
purchaser. Claims for non-covered parts, no faults found, travel over 100km or other items outside our
standard terms and conditions will be chargeable. Note: Any extra time spent on site due to required
inductions etc. is not covered by warranty.
1.
This warranty applies only for mainland Australia and Tasmania, and does not cover any service consequent upon
accident, alterations, misuse, fire, flood or act of God. Warranty for New Zealand is twelve (12) months parts and
labour for K+, B+S Black & Verro Ranges.
2.
This warranty is valid only if the appliance has been installed in accordance with local regulations by a duly
authorised person, and the B&S installation instructions provided with the appliance. If in doubt, please contact
B&S or their representative for further information. No responsibility will be accepted for defects or damages by
improper installation, for changes to the product not authorised by B&S or for the operation outside the technical
specifications of the appliance.
3.
This warranty is conditional upon the appliance being used in normal commercial catering operations.
4.
This warranty is the only express warranty given by the Company. No person has authority to change or to add to
these obligations and liabilities.
5.
The Company has the right to determine whether or not a fault is caused by faulty workmanship or material or that
any part is defective.
6.
This warranty does not apply to any loss suffered through or resulting from the non-operation or the ineffective
operation of the cooking appliance or any part of the cooking appliance.
7.
This warranty does not extend to goods and components thereof manufactured either entirely or substantially of
glass or similar substances, light globes, infrared or quartz tubes and electrical controls or elements.
8.
While the goods are in custody of the seller for investigation or repair, they shall be at the risk of the purchaser
and no liability shall attach to the Company, its servants or agents for any damage occasioned to, or loan of, the
goods whatsoever.
9.
All warranties are non-transferable and are only applicable to the original end user (purchaser).
10.
All warranty work must be carried out by a B+S approved service technician.
The Purchaser must give notice to the Company immediately upon it becoming aware of the alleged defect
and in any event before the expiration of the appropriate warranty period.
B+S will endeavour to have a service technician on site for all warranty service requests within a 24 hour
period or by end of next business day at the latest. All warranty requests must be in writing by either lodging
a warranty request through B+S website or be emailing
. Details of
installer such as contact name, business name, telephone number and license number must be provided to
avoid any delays.
