Sefram
CHAPTER 10. SERVICING
B&K Precision Corp.
: 22820 Savi Ranch Parkway
Yorba Linda,CA 92887
bkprecision.com
714-921-9095
The device must be accompanied by a detailed description of the fault, and must be returned with all standard
accessories (cords, plugs, etc.). Consumables (batteries, etc.) and optional accessories (case, bag, etc.) are
guaranteed for 3 months against manufacturing defects. Components such as LCD screens and touch panels
are only guaranteed for normal use. Wear and tear, accidental breakage due to impact or abnormal use are not
guaranteed*. *See the conditions for acceptance of a touch screen below. Factory-installed options are guaranteed
for the same duration as the device. The ssd hard disk is guaranteed for 2000 complete write cycles. The battery
(if the battery option is present) is guaranteed for 200 charge/discharge cycles. The remaining warranty period in
the event of product replacement or repair is:
• Time remaining to cover warranty period
• If the device warranty < 90 days, the replaced part is guaranteed for 90 days.
The warranty period for after-sales service outside the appliance warranty period is 3 months. All spare parts
become the property of the user, and replaced parts become the property of B&K Precision. In the event of insur-
ance coverage, the product becomes the property of the insurance company at its exclusive request. Otherwise
it remains the property of the user. The warranty applies only to equipment manufactured and supplied by B&K
Precision. Any intervention or modification carried out by the user or by a third party without prior authorization
from the company will invalidate the warranty. The user is responsible for returning the device to our premises.
He must therefore ensure that the packaging provides adequate protection during transport. We recommend us-
ing the original packaging. The customer is responsible for taking out the necessary transport insurance. B&K
Precision reserves the right to refuse poorly-packaged products, and not to offer repairs if the breakage is due to
transport. Particular case of the battery: if a Li-ion battery is fitted to this device. It must not be transported outside
the unit. Under no circumstances should it be replaced by the user. It must be replaced at the factory, so that the
charging system and protective devices can be checked. This equipment must be transported in accordance with
international guidelines for the carriage of equipment containing hazardous materials.
10.2.2
Packaging
The packaging for this product is entirely recyclable. Thanks to its design, it enables your instrument to be trans-
ported in the best possible conditions. We draw your attention to the fact that the original packaging must be
over-packed, if it is to be used for transport by air, road or post. We recommend keeping the original packaging for
all transport.
10.2.3
After-sales contact
Help with operation and malfunctions or breakdown :
In the event of a malfunction, please check the software version of your device first, or contact our technical
support if you have problems using it.
10.2.4
Elements of tactile acceptance
Your SEFRAM device is equipped with an active matrix color LCD display. This screen is sourced from reputable
manufacturers. Under current technical manufacturing conditions, these manufacturers are unable to guarantee
100% correct operation of the pixels in the display area. They specify a number of defective pixels on the screen
DAS
User manual
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