55
Step 5: If there is no more fault alarm, the system to support 3-phase equipment is completely installed.
Step 6: Please switch on all breakers of Line wires in load side. This system will start to provide power to the
load.
Note 1: To avoid overload occurring, before turning on breakers in load side, it’s better to have whole system in
operation first.
Note 2: Transfer time for this operation exists. Power interruption may happen to critical devices, which cannot
bear transfer time.
9. Trouble shooting
Situation
Solution
Fault
Code
Fault Event Description
60
Current feedback into
the inverter is
detected.
1.
Restart the inverter.
2.
Check if L/N cables are not connected reversely in all inverters.
3.
For parallel system in single phase, make sure the sharing are
connected in all inverters.
For supporting three-phase system, make sure the sharing cables are
connected in the inverters in the same phase, and disconnected in the
inverters in different phases.
4.
If the problem remains, please contact your installer.
71
The firmware version
of each inverter is not
the same.
1.
Update all inverter firmware to the same version.
2.
Check the version of each inverter via LCD setting and make sure the
CPU versions are same. If not, please contact your instraller to provide
the firmware to update.
3.
After updating, if the problem still remains, please contact your installer.
72
The output current of
each inverter is
different.
1.
Check if sharing cables are connected well and restart the inverter.
2.
If the problem remains, please contact your installer.
80
CAN data loss
1.
Check if communication cables are connected well and restart the
inverter.
2.
If the problem remains, please contact your installer.
81
Host data loss
82
Synchronization data
loss
83
The battery voltage of
each inverter is not the
same.
1.
Make sure all inverters share same groups of batteries together.
2.
Remove all loads and disconnect AC input and PV input. Then, check
battery voltage of all inverters. If the values from all inverters are close,
please check if all battery cables are the same length and same material
type. Otherwise, please contact your installer to provide SOP to calibrate
battery voltage of each inverter.
3.
If the problem still remains, please contact your installer.
84
AC input voltage and
frequency are detected
different.
1.
Check the utility wiring conncetion and restart the inverter.
2.
Make sure utility starts up at same time. If there are breakers installed
between utility and inverters, please be sure all breakers can be turned
on AC input at same time.
3.
If the problem remains, please contact your installer.
85
AC output current
unbalance
1.
Restart the inverter.
2.
Remove some excessive loads and re-check load information from LCD
of inverters. If the values are different, please check if AC input and
output cables are in the same length and material type.
3.
If the problem remains, please contact your installer.
86
AC output mode
setting is different.
1.
Switch off the inverter and check LCD setting #28.
2.
For parallel system in single phase, make sure no 3P1, 3P2 or 3P3 is set
on #28.
For upporting three-phase system, make sure no “PAL” is set on #28.
3.
If the problem remains, please contact your installer.
