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AXIS Q6010-E Network Camera

User Manual

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Summary of Contents for Q6010-E

Page 1: ...AXIS Q6010 E Network Camera User Manual ...

Page 2: ...ts 9 Cleaning recommendations 12 Learn more 13 Privacy masks 13 Streaming and storage 13 Applications 15 Troubleshooting 18 Reset to factory default settings 18 Firmware options 18 Check the current firmware version 18 Upgrade the firmware 18 Technical issues clues and solutions 19 Performance considerations 20 Contact support 21 Specifications 22 Product overview 22 LED indicators 22 SD card slot...

Page 3: ... or host name of the Axis device If you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and password If you access the device for the first time you must set the root password See Set a new password for the root account on page 3 Set a new password for the root account The default administrator username is root There s no...

Page 4: ...rably created by a password generator Don t expose the password Change the password at a recurring interval at least once a year Webpage overview This video gives you an overview of the device interface To watch this video go to the web version of this document www axis com products online manual 59061 t10157625 Axis device web interface 4 ...

Page 5: ...a to cover the part of the image that you want to be in focus If you don t select an autofocus area the camera focuses on the entire scene We recommend that you focus on a static object 3 Click Autofocus 4 To fine tune the focus use the focus slider Select exposure mode To improve image quality for specific surveillance scenes use exposure modes Exposure modes lets you control aperture shutter spe...

Page 6: ... settings Adjust the trade off between noise and motion blur Go to Video Image Exposure and move the Blur noise trade off slider toward Low noise Set the exposure mode to automatic Note A high max shutter value can result in motion blur To slow down the shutter speed set max shutter to the highest possible value Note When you reduce the max gain the image can become darker Set the max gain to a lo...

Page 7: ...st the Exposure zone to cover the area of interest Find out more about WDR and how to use it at axis com web articles wdr Hide parts of the image with privacy masks You can create one or several privacy masks to hide parts of the image 1 Go to Video Privacy masks 2 Click 3 Click the new mask and type a name 4 Adjust the size and placement of the privacy mask according to your needs 5 To change the...

Page 8: ...FPS Turn on Dynamic GOP and set a high Upper limit GOP length value Note Most web browsers don t support H 265 decoding and because of this the camera doesn t support it in its web interface Instead you can use a video management system or application that supports H 265 decoding Set up network storage To store recordings on the network you need to set up your network storage 1 Go to System Storag...

Page 9: ... can set up rules as scheduled recurring or manually triggered 2 Enter a Name 3 Select the Condition that must be met to trigger the action If you specify more than one condition for the rule all of the conditions must be met to trigger the action 4 Select which Action the device should perform when the conditions are met Note If you make changes to an active rule the rule must be turned on again ...

Page 10: ... for the rule 3 In the list of actions under Overlay text select Use overlay text 4 Select a video channel 5 In Text type Motion detected 6 Set the duration 7 Click Save Send an email automatically if someone spray paints the lens Activate the tampering detection 1 Go to System Detectors Camera tampering 2 Set a duration for Trigger after The value indicates the time that must pass before an email...

Page 11: ...1 Go to System Events Rules and add a rule 12 Type a name for the rule 13 In the list of conditions under Video select Tampering 14 In the list of actions under Notifications select Send notification to email and then select the recipient from the list 15 Type a subject and a message for the email 16 Click Save 11 ...

Page 12: ...NOTICE TICE TICE Never use harsh detergent for example gasoline benzene or acetone 1 Use a can of compressed air to remove any dust or loose dirt from the device 2 Clean the device with a soft cloth dampened with mild detergent and lukewarm water 3 Wipe carefully with a dry cloth Note Avoid cleaning in direct sunlight or at elevated temperatures as this may cause stains when the water droplets dry...

Page 13: ...sing image quality reduce the size of a digital video file by more than 25 compared to H 264 Note H 265 is licensed technology The Axis product includes one H 265 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller Most web browsers don t support H 265 decoding and because of this the camera doesn t s...

Page 14: ...n case there is a high level of activity in the scene 1 Target bitrate Average bitrate ABR With average bitrate the bitrate is automatically adjusted over a longer period of time This is so you can meet the specified target and provide the best video quality based on your available storage Bitrate is higher in scenes with a lot of activity compared to static scenes You are more likely to get bette...

Page 15: ...S Camera Application Platform ACAP is an open platform that enables third parties to develop analytics and other applications for Axis products To find out more about available applications downloads trials and licenses go to axis com applications To find the user manuals for Axis applications go to axis com To watch this video go to the web version of this document www axis com products online ma...

Page 16: ...ate a stream profile in the PTZ camera 3 Set up network storage or onboard storage to the PTZ camera 4 Check that all sensors are set and calibrated Configure the autopilot application on the multisensor camera 1 Go to Settings Apps Autopilot 2 Start and open the application 3 Go to the video control bar and select the camera on which you want to view the area of interest 4 Click to create a new p...

Page 17: ...AXIS Q6010 E Network Camera Learn more 5 Select a stream profile 6 Select a storage option 7 Click Save 17 ...

Page 18: ...ll the latest product features while the LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates Using firmware from the active track is recommended if you want to access the newest features or if you use Axis end to end system offerings The LTS tracks are recommended if you use third party integrations which are not continuously validated agains...

Page 19: ...o obtain an IP address The IP address is being used by another device Disconnect the Axis device from the network Run the ping command in a Command DOS window type ping and the IP address of the device If you receive Reply from IP address bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and...

Page 20: ...capture mode that prioritizes frame rate Changing the capture mode to prioritize frame rate might lower the maximum resolution depending on the device used and capture modes available The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis device Can t select H 265 encoding in live view Web browsers do not support H 265 decoding Use a video management system or app...

Page 21: ...e Stream profiles can be used to ensure that streams are identical Accessing Motion JPEG and H 264 video streams simultaneously affects both frame rate and bandwidth Accessing Motion JPEG and H 265 video streams simultaneously affects both frame rate and bandwidth Heavy usage of event settings affects the product s CPU load which in turn affects the frame rate Using HTTPS may reduce frame rate in ...

Page 22: ...S Q6010 E Network Camera Specifications Specifications Product overview 1 SD card slot 2 Control button 3 Restart button 4 LED indicator 5 Network connector 6 PTZ camera adapter 7 Camera heads 8 Heater 22 ...

Page 23: ...re removal This product supports SD SDHC SDXC cards For SD card recommendations see axis com SD SDHC and SDXC Logos are trademarks of SD 3C LLC SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Buttons Control button The control button is used for Resetting the product to factory default settings See Reset to factory default settings...

Page 24: ...User Manual Ver M6 2 AXIS Q6010 E Network Camera Date April 2022 Axis Communications AB 2020 2021 Part No T10150178 ...

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