Troubleshooting
AXIS 5400+ / AXIS 5600+ User’s Manual
129
Axis Support
Server Report
In order to obtain optimal support from Axis support technicians, please
follow these instructions when filling in and submitting a Support
question.
1. Go to the print server’s Web pages by typing the print server’s IP address
in the
Address/Location
Address/Location
Address/Location
Address/Location
field of your Web browser.
2. Go to
Admin | Support
Admin | Support
Admin | Support
Admin | Support
. Click the
Server Report
Server Report
Server Report
Server Report
link. A new window will
open.
3. Save the Server report as an HTML file (with an .html file extension) and go
to the Axis Web site.
4. Choose
Support
Support
Support
Support
and report your case, attaching the Server Report.