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RETURNS & DAMAGES

 

RETURN QUALIFICATION:

You can only refuse delivery if the awning arrives with visibledamage

.  If you simply do not like the product 

or if you did not measure correctly, you will only be qualified for a merchandise credit and you will be required to pay for shipping the product 
back to Awntech in re-stockable condition. There will be a 25% restock fee applicable and original shipping charges are non-refundable.

 

DAMAGED MATERIAL:

 Damage occasionally occurs during shipping. Scrapes dents and rips in the outer packaging that could indicate possible 

damage should be described to the carrier at the time of delivery.  If damage to the product seems apparent, the shipment should be refused.

 

FABRIC DYE-LOT AND LIGHTING VARIATION:

 Fabric dyes may carry slightly from run to run.  This is a normal and unavoidable.  Different 

lighting types and lighting direction may cause the fabric you choose on the website to appear slightly different than the actual fabric does in 
full sunlight.

 

RETURNS/ORDER EXCEPTION CONTRACT: 

Phone :817-354-9600, Fax 817-354-9612, E-mai

[email protected]

 TO ACQUIRE A RETURN 

OR REPAIR AUTHORIZATION NUMBER YOU MIGHT GO THROUGH THE WARRANTY PROCESS: E-mail Photos of damaged parts to: 

[email protected]

 or mail to: Awntech Corporation, 10950 S. Pipeline Rd., Bldg 1, Euless, TX 76040

 

Authorized returns should be shipped to: Returns Department: Awntech Corporation, 10950 S. Pipeline Rd., Bldg 1, Euless, TX 76040

 

RISKS & WARNINGS

 

Please handle with care when you open the package and during assembly and installation.  The frame parts are made of metal 
and parts may have sharp corners.  Please keep children away during assembly and installation of awning.  

 

Caution improper installation of mounting brackets can cause damage or personal injury.  The bracket bolts must be secured to 
a stud.  The brackets should be secured with lag screws as close to the center of the stud.  When fully extended the weight of 
the awning exerts significant torque on the torsion bars.  Failure to center bolts to studs will cause premature failure and result 
collapse and injury.  Do not leave the awning extended during extreme weather conditions such as high winds, rain snow and 
ice.  The extreme weather conditions may cause the arms to break and can cause injury or property damage.  Awntech does not 
take responsibility for any weather related or improper handling of awning. 

Never attempt to repair or dissemble the lateral extension arms.  The arms support your awning are manufactured with 
structural grade stainless steel cables and high tension arm springs located inside the arms.  Serious injury or property damage 
can occur if attempting to install without restraining.  If you have any questions, please contact us at 800-203-7049. 

DAMAGE DUE TO IMPROPER ANCHORING, STRONG WINDS, RAIN SNOW OR ICE 

Awntech ® Corporation does not guarantee its retractable awnings against damages that is weather related (such as strong winds, rain, snow or 
ice) under any circumstances.  These awnings are designed to protect the customer from the sun and UV rays.  They are not designed to hold 
snow loads, ice loads, water pooling loads or loads from debris such as leave and falling branches.

 

Also, if your awning is not anchored securely, it will lift.  If your awnings start to lift we are not responsible and will not send replacement parts.  
Securely anchoring is your responsibility.  We do not provide anchors because there are many mounting types.  You may find the correct anchor 
to purchase by review our installation instructions on starting on page 5.

 

When it comes to maintaining your awning, it is the best to be safe rather than sorry.  This means that it is best to keep your awning retracted 
until you are ready to use it, and then retract it when you are finished.  If you know that a strong weather front (rain or wind speeds of 
30MPH+) is coming, retract the awning.  

 

Full Cassette

 

Technical Specifications

 

MANUAL

 

MOTORIZED

 

Frame Materials 

Steel Torsion Bar 
Lateral Arms 
Cables/Qty. 
Hardware 
Brackets

 

 

Powder Coated Steel – 1.5” 

Multi Chamber Aluminum 

Stainless Steel/2 Per arm 

Stainless Steel 

Aluminum/Powder Coated

 

Canopy Materials 

Fabric Kind 
Fabric Weight 
Fabric Brands 
Fabric Choices 
UV and Fade Rating 
Water Column 
Permeability

 

 

100% Solution dyed Acrylic 

280 Grams/Meter

Beauty-Mark 

65 

5 Years 

12” 

Water Repellent (Teflon)

 

Wind Speed Allowance

 

30 mph

 

Summary of Contents for DESTIN

Page 1: ...ion 2019 1 OWNER S MANUL for Awntech s retractable awning Full Cassette Model Manual and Motorized Awning FOR TECHNICAL SUPPORT CALL US AT 800 200 5997 EAMIL AT CUSTOMERS awntech com or visit us at www awntech com ...

Page 2: ...ded during extreme weather conditions such as wind rain snow and ice Extreme weather conditions may cause the arms to break and can cause personal or property damage Awntech does not take any responsibility for weather related damages and or improper use or handling Congratulations and thank you for purchasing your Beauty Mark Retractable Awning by Awntech We at Awntech wish you your family and fr...

Page 3: ...angle of the brackets in order to compensate for unwanted drop drag of front bar when awning is extended 2 Siding The awning weight will force siding material to compress warp twist as there is a gap between siding and structural supports in the wall Place enough washers 2 4 between siding and bottom holes of the brackets to compensate for unwanted drop drag of front bar when awning is extended 3 ...

Page 4: ...with all awnings This bracket is designed for any flat exterior wall mounting surface with a horizontal band at least 10 tall at least 8 0 from the eave to the surface of the patio It can also be mounted on a fascia with Guttering removed Higher than 7 0 and lower than 9 6 from the patio to the bottom of the fascia Wall Bracket Measurements Roof Bracket Measurements Height 5 5 Height 9 Width 2 25 ...

Page 5: ...ll surfaces or roof surface A stud finder is a tool that finds nails with an internal magnet Nails are a indictor of where studs and rafters are but not a guarantee It is extremely important that you test your conclusions Nails will be found in vertical lines Fully install a bolt in the location where you have concluded your stud or rafter is located if at any time it becomes easy to turn the ratc...

Page 6: ...rinder to flatten off the area where the brackets are to be installed Using the bracket as a template the top of the bracket has a ridge on it mark the holes Place the bottom of the bracket on the chalk line BRACKETS WILL BE THE LOWEST POINT OF THE AWNING For Stucco or cultured stone Use a 5 16 masonry bit to get through the surface Drill a pilot hole into the stud beyond it with a 3 16 wood metal...

Page 7: ...ts Using the bracket as a template mark the holes Place the bottom of the bracket on the chalk line For aluminum or vinyl Mark a 5 1 2 5 1 2 square centered on the stud left to right and on the bracket vertically where the bracket will be placed Cut the siding with a sharp utility knife For all other siding Mark a 5 1 2 X5 1 2 square centered on the stud left to right and on the bracket vertically...

Page 8: ...mplate The top for the bracket has a ridge on it mark the holes Place the bottom of the bracket on the chalk line Drill a pilot hole into the rafter with a 3 16 wood Metal bit Using a ratchet install 2 5 16 X5 lag screws 9 16 Socket and 2 5 16 washers to secure the bracket to the fascia Repeat the process for the remaining brackets APPLICATION D INSTALLING WALL MOUNTING BRACKETS TO BRICK ON STONE ...

Page 9: ...e at both ends of where the awning will be installed Using a chalk line and string level or a laser level mark a horizontal line with the exterior wall surface at least 6 from the wall Mark both ends of where the awning will be installed on the line Identify the location of the structural supports Typically surface screws make them easy to locate The structural supports are typically vertical so y...

Page 10: ...nd 2 5 16 nuts for each bracket You will need a drill a 12 long 5 16 masonry bit and a 5 16 wood bit There should be one bracket within one feet of each end or close to the lateral arms and then distributes the rest of the bracket s evenly spaced across the awning torsion bar Use the Chalk line to mark another line on the 2x6 lumber 1 up from the bottom edge Using the bracket as a template mark th...

Page 11: ...ers to install the brackets into given those requirements Purchase one piece of galvanized flashing 12 W X 24 D and 3 5 16 rubber washers per bracket Using the bottom holes in the base bracket A as a template mark and cut 5 16 holes along the centerline of the flashing 6 from each side Install the rubber washer between the bracket and the flashing Using stiff putty knife pry the shingles apart 24 ...

Page 12: ...nd the awning completely First identify the pitch adjustment brackets K see diagram below Loosen the top bolt P and bottom bolt R does not remove them just allow them to be moved on the bracket at both ends This operation requires a 20mm or 3 4 socket wrench Have your helper s hold the front end of the awning Turn the bolt Q courter clock wise to lower the pitch and clockwise to raise the pitch on...

Page 13: ...ooting If the LED light on the remote control is off Check the battery If the LED light is red on the remote control and the motor does not function Check the power supply to the motor Check the cable connections The motor has an internal temperature control and shuts off the motor Wait 20 twenty minutes and try to operate If you have any questions Contact our technical support team at 800 203 704...

Page 14: ...al transmitter HOW TO ADJUST LIMIT CONTROLS ON YOUR MOTOR CAUTION IMPROPER ADJUSTMENTS CAN CAUSE THE AWNING MOTOR TO BREAK MOTOR Model AT45MRLimit Adjustment Control Operation VERY IMPORTANT YOU MUST ADJUST THE CONTROLS FROM THE BOTTOM OF THE MOTOR The motor has internal temperature cutoff switch If the motor gets to hot it will stop working it will start working after 20 minutes or as soon as mot...

Page 15: ...e to retract more than repeat the steps until it is completely adjusted If the awning doesn t extend fully or to your desired extension then do the following 1 Identify the White Limit Control Away from the wall 2 If the awning doesn t extend fully or to your desired extension the turn the limit control COUNTER CLOCK WISE until it opens completely or it reaches till your desired extension If the a...

Page 16: ...nd fully or to your derided extension then turn the red limit control CLOCK WISE unit it opens completely or it reaches till your desired extension If the awning continues to extend beyond your desired extension then do the following 1 Stop by pressing STOP button 2 Retract the awning by pressing retract button for about two to three complete turns and press STOP to stop it from further retracting...

Page 17: ...d bolts that secure the arm to the front bar Then remove the nuts and bolts that secure the arm to the back bar Remove the arms from the awning Install the replacement arm by attaching it tot eh back bar first and then the front bar Do not tighten the bolts adjustment will be needed After you have replaced the arm lift the hinge slide of the arm as high as it will go this aligns the arms Then tigh...

Page 18: ...and rinsing Remember that your awning is an exterior product You ll need to clean your awning to preserve and extend its beauty and life Please refer to the cleaning and care chart below if you acquire a stain from one of the ingredients on the list CLEANING CHART FOR TYPICAL AWNING STAINS STAIN RECOMMENDED CLEANING SOLUTIONS CHARCOAL Vacuum then liquid detergent CHEWING GUM Acetone SODA Liquid de...

Page 19: ...he claim Structural supports all supporting components are warranted not to fail for five 5 years provided that the components excluding Lateral Arms Acrylic fabric warranted for five 5 years against a Excessive fading under normal conditions if maintained operated used and stored in accordance with the instructions contained in the owner s manual b Mildew on acrylic fabric Mildew will not form on...

Page 20: ...lapse and injury Do not leave the awning extended during extreme weather conditions such as high winds rain snow and ice The extreme weather conditions may cause the arms to break and can cause injury or property damage Awntech does not take responsibility for any weather related or improper handling of awning Never attempt to repair or dissemble the lateral extension arms The arms support your aw...

Page 21: ...A 14 RPM Rated Torque N A 40 nm Work Temperature N A 5f to 185f Remote Control MANUAL MOTORIZED Voltage N A AC 110V Frequency N A 60Hz Output Power N A 315 Mhz Distance N A 55 Yards or 164 Ft Work Temperature N A 5f to 185f Installation MANUAL MOTORIZED Installation Time 1 3 hours Installers Required 1 for installing brackets 2 for lifting awning and place the awning in the brackets Tools Electric...

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