MSC C10M-BT / MSC C10M-BTC
User Manual
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Troubleshooting
Issue 1: USB 3.0 stick causes hang at boot time
Some USB 3.0 sticks/disks may cause BIOS hang at post code 0xB4, if
XHCI mapping mode is not set to enabled.
Solution:
Please check for firmware update of the USB device. Alternatively the
setting for XHCI mapping mode could be changed to enabled in the BIOS
setup.
Issue 2: USB stick recognized as floppy
Some USB sticks are recognized as floppies (show up as "A:" drive under
DOS). If this is not wanted, there is a way to handle such an USB stick as
a fixed disk (int13h device 8xh).
Solution:
Check in BIOS setup under Advanced -> USB Configuration and at the
bottom it should have a list of USB mass storage devices. Here you can
choose between Floppy, Forced Floppy, Hard Disk or CD ROM behavior
of your USB stick.
Issue 3: SATA 6Gb/s
SATA 6Gb/s behavior is functional only with SATA 6Gb/s cable.
Solution:
Use SATA 6Gb/s cable
Issue 4: Powercycle at startup
If no RTC is used, System will perform a extra powercycle at startup
because TXE is enabled as default. Disabling this option in Bios setup
will prevent the extra powercycle.
Issue 5: Powercycle at startup
If no RTC is used, System will perform a extra powercycle at startup because TXE is enabled as
default. Disabling this option in Bios setup will prevent the extra powercycle
Issue 6: Linux / USB Gadget Driver:
We discovered, that the USB Gadget driver may show problems in USB xHCI mode.
Please make sure you use the latest version with actual fixes and check also the MSC
Technologies GmbH support download area for latest information.